Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,515 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use the app quick response”

Helpful Report

Posted 6 months ago

“Recently indulged in some domestic decluttering. WeBuyBooks is a great way to clear a shelf or two, and get some cash. Great service, easy transaction, my bookshelf is smiling again!”

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Posted 7 months ago

“Simple process, prompt response and good customer service. Only downside was poor collection service from courier who failed to collect twice on agreed days and made no contact with me”

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Posted 7 months ago

“Efficient and convenient way to sell books . Scan the books at any time, package them and arrange collection from your house. No need to take heavy parcels to a drop off point. The down side is that not all books are suitable or wanted. Also no communication once the books have been collected until you get paid. I waited a week not knowing if my parcels had arrived and were in a queue to be processed, or if they hadn't reached the depot. Overall a good service if you have the right books. I will use again.”

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Posted 7 months ago

“Easy to package up & get collected, chose to get parcels collected from my home as were quite heavy, took nearly 2weeks to get payment but other than that very satisfactory”

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Posted 7 months ago

“I've used We Buy Books several times and find it easy to use and turnround to receiving payment excellent”

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Posted 7 months ago

“You don't get much for most books but Webuybooks is great if you need a clearout. I've used them a few times and would be happy to do so again.”

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Posted 7 months ago

“Good transaction.”

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Posted 7 months ago

“A great way to give books a second 'life' when I have finished with them.”

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Posted 7 months ago

“Had to chase up the payment after 10 days of books still being en route. I got paid after contacting the company but it's the 2nd time during my dealings with this company”

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Posted 7 months ago

“A good service”

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Posted 7 months ago

“Smooth service, collected and paid promptly. 15 pence for some of the books seemed a little cheap, so I sent some of them to the charity shop instead. Happy overall.”

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Posted 7 months ago

“An excellent service though when they rarely offer more than 15p a book it takes time to reach the minimum of £5”

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Posted 7 months ago

“Easy to upload book details and arrange postage using the print off label. I was able to track my parcel back to the company and then I was notified that they'd received my parcel and were assessing my books. Once they assessed the books, they notified me that I would receive my payment which arrived soon after.”

Helpful Report

Posted 7 months ago

“We Buy Books is easy to use. However, the recent offers of 15p for almost every book is derisory and makes it quite difficult to reach the five pound minimum. 30+ books is demanding and is easier to drop off at the charity shop. Perhaps like rival book buyers a minimum number could be introduced?”

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Posted 8 months ago

“Great and Easy process Website a bit dificult to navigate”

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Posted 8 months ago

“Once we got familiar with the system we found it ease to use. When we found we had a query everyone was helpful and we would recommend you to our friends.”

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Posted 8 months ago

“We have sold many books to webuybooks Collection and payment prompt Excellent service”

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Posted 8 months ago

“So glad I found this company to be able to help to sort out some of my pre loved books. Very easy to follow the uploading process and then sending the books. Kept our 8 year old granddaughter occupied for hours putting the ISBN numbers in and then finding if you wanted the books or not! I would have given 5 stars but payment after delivery and checking was a bit slow and I had to follow it up, but communication was good and I would definitely use Webuy books again.”

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Posted 8 months ago

“A good service.”

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Posted 9 months ago

Webuybooks is rated 4.7 based on 9,515 reviews