Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,747 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a good way of selling unwanted books. It was easy to do. The books were picked up on time and the payment also was quick. I will be using it again.”

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Posted 9 months ago

“App OK and satisfied with price but not happy that not told till collection booked that I needed to print label. Altered to drop off at PO but you could not cancel collection, thereby wasting couriers time and effort. This anomaly needs to be sorted out.”

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Posted 9 months ago

“Normally a quick reliable service”

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Posted 9 months ago

“thank you for a prompt service”

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Posted 9 months ago

“Easy to put a trade together and send. Payment received promptly.”

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Posted 9 months ago

“Easy transaction and books collected quickly. Offer prices not high but has provided a small amount for charity. However much better than a similar organisation Ziffit who offered £28 for books and then said they were not of suitable standard and claimed they binned them although they were in really good condition”

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Posted 9 months ago

“Very pleased with service”

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Posted 9 months ago

“A very convenient process bar one problem - how to find sufficient boxes in which to send the books. This is not of course the problem of 'webuybooks' but it is an issue if one has lots of books to sell.”

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Posted 10 months ago

“A simple and efficient way to manage your bookshelves.”

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Posted 11 months ago

“Bad communication after trade has been made. No updates on status of parcel or when payment had been made”

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Posted 11 months ago

“Easy App to use and process books then to send off straightforward”

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Posted 11 months ago

“No problems with webuybooks, good pricing but Evri lit it down badly, eventually turning up 13 days late to collect! unfortunately I will be using someone who dioesn;t use Evri”

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Posted 11 months ago

“Easy process once price is determined, from posting to receiving the cheque. It is a shame more of the books are not required.”

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Posted 11 months ago

“Scan function using phone's camera works well. Although, one gripe of the app is that when manual entry of an ISBN is required, the app should provide the numerical phone keypad option rather than just the numbers on a QWERTY keyboard format. Otherwise, it's easy enough to prepare books for shipping. The confirmation email could do with a list of the books being returned. Reasonably quick payment”

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Posted 11 months ago

“Haassle free however I just wish that more items were accepted and better prices provided as per other similar web sites”

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Posted 11 months ago

“Good concept but they don't take every book and it can be frustrating to feel you need to read a book only to find they don't want it. Then those in your basket time out.”

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Posted 11 months ago

“Found the whole process very easy, took longer than i thought for them to receivr the itemd from senfing them via evri”

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Posted 11 months ago

“Wish they could accept more”

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Posted 11 months ago

“Courier collected books as organised. Payment cheque took a few weeks. Phone numbet available fir queries.”

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Posted 11 months ago

“They seem efficient, and the website is very clear and quick to use.”

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Posted 11 months ago

Webuybooks is rated 4.7 based on 9,747 reviews