Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,826 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,826 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient,quick service.”

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Posted 4 years ago

Hi Hazel, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Very quick and easy to use.”

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Posted 4 years ago

Hi Claire, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“I used this site and ziffit, I completed, and sent off parcels to each at the same time, Webuybooks had sent me the cheque for the full amount before the other site acknowledged receipt, they eventually sent a cheque for 60% of the original value, saying the DVDs were broken, which 100% I know they were perfect. So I know which site I shall be using in the future.”

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Posted 4 years ago

Hi Gordon, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 4 years ago

“Easy, efficient and effective Great service from the start of inserting ISBN, scanning barcode (my preference) to collection prepared in house at the end of scanning books. Money is deposited upon check fairly soon, however hoped the selling prices to be a bit better, but I can understand the overheads. All good in service, customer service team are friendly and helpful. I am happy. Thank you WeBuyBooks. I hope people would find and use your service more, very good structure. :)”

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Posted 4 years ago

Hi Christopher, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Low price for the book hence 4* otherwise great service and prompt payment. Happy to do business again”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Great service and so easy to do! I had to slim down my book collection and this was a really easy way to do it. The app works really well and my books were uplifted by the next morning. I made £30 odd, which was a real bonus! I asked to be paid by cheque, which I received promptly. The live chat customer service is great too - really helpful. Will definitely use again!”

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Posted 4 years ago

Hi Gillian, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

“Easy to use.Picked up when stated.Money transferred with no issues.Would use again.Would recommend to friends and family”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

“Top buyer ,will definitely use again”

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Posted 4 years ago

Hi Glen, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

“Fantastic. Picked the books up from the doorstep when they said they would. I got the money in my account within a couple of days. Fab service and would use you again and would recommend you. Thank you.”

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Posted 4 years ago

Hi Lisa, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 4 years ago

“Extremely happy with the service. Payment was paid fast. Will definitely use again.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

“No overall issues, but there was no communication between sending the books off and payment which was a couple of weeks. Would have been nice to at least know the parcel had been received.”

Helpful Report

Posted 4 years ago

Hello, Thank you for leaving a review. We are happy to hear you were pleased with our service overall. We apologise for the lack of communication. We typically allow upto 5 working days for offers to arrive with us following collection, however, this took much longer. Although the trade was checked and paid for quickly once it arrived with us, we apologise on behalf of the courier for this delay. Thank you again for your feedback; your comments will be taken on board to improve our service where possible. We hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 4 years ago

“Very easy process, and quick payments. Thank you, WWB!!”

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Posted 4 years ago

Hi Helen, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Very easy process from start to payment! Thanks.”

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Posted 4 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Great experience. Very easy and quick. I recommend.”

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Posted 4 years ago

Hi Livia, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Not much money for books- I’m now donating to local primary/ secondary schools/ charity shops as a means of recycling them.”

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Posted 4 years ago

Hello, Thank you for leaving a review. We’re sorry to hear you were disappointed with the prices offered for your items. We take many different factors into account such as prices when new, prices when used, supply/demand in the market etc when deciding if we can make an offer for items and, if so, how much for. These factors are usually out of our control, sorry. We hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 4 years ago

“Very easy process. Helped me declutter and pass on a few books for others to enjoy.”

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Posted 4 years ago

Hi Jill, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“The process was fast and easy. I will certainly do this again.”

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Posted 4 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

“Easy transaction. Money was as quoted.”

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Posted 4 years ago

Hi Stefanie, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Brilliant service, cannot fault the support and speed processing my books. Definitely will use this service again.”

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Posted 4 years ago

Hi Philip, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

“The service was very good and the staff were helpful , when I needed help. Thank you, Mr M Groombridge”

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Posted 4 years ago

Hi Mark, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 4 years ago

Webuybooks is rated 4.7 based on 9,826 reviews