Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,942 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,942 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thought it was a great idea for my daughter to sell her unwanted books and earn herself some pennies. Sadly they took a month to pay up. Not sure it was such a great plan after all!!”

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Posted 2 years ago

“I found the app easy to use and pleasantly surprised that it bought some road maps I had. I compared it to another app I had used and I found it wanted more of my books. It took a little bit longer to complete the trade otherwise I would have given it 5 stars.”

Helpful Report

Posted 2 years ago

“The system was very easy to use - especially having my parcels collected. Unfortunately I was unable to compare your app offer with the final offer as I omitted to send a few of them. However I did notice that several of them were valued about £1 lower than in the original valuation. This surprised me as they were mostly in excellent condition. A few were valued higher and I was happy to accept your offer. Overall a very efficient system which I will almost certainly use again.”

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Posted 2 years ago

“Wonderful so simple good way to get rid of things not being used fast payments all good would recommend to any one.”

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Posted 2 years ago

“Really good service with an easy to use app. Sending the books off was easy and painless with payment coming in quickly. Email updates for the process with no spam emails. Would definitely recommend.”

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Posted 2 years ago

“Very easy to use the scanner, and postage is paid. Very good service, stress-free. Money paid into your bank as soon as they receive the parcel.”

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Posted 2 years ago

“The process was so easy, and the payment was prompt. Will definately use Webuybooks again”

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Posted 2 years ago

“Straightforward APP to scan books with barcodes; bit less obvious to find isbn entry, but it’s there. Pick up works really well and acknowledgement of receipt at depot is quick. Payment comes efficiently, but will take longer if it is several boxes to check through.”

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Posted 2 years ago

“Couldn’t be happier with WeBuyBooks. What you quoted on each book, I’ve gotten without a fuss. Soon as I’ve dispatched my two trades, I’ve received the money within the week. You also offer a lot more than another platform I’ve used in the past. Thank you”

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Posted 2 years ago

“Brilliant service, will definitely use again”

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Posted 2 years ago

“Very efficient and prompt”

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Posted 2 years ago

“Definitely a Ronseal company they did what they said they would. Well done”

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Posted 2 years ago

“Great service, only downside was Evri really and having to print a label at home or trying to find a shop that had a printer that worked. Payment was quick when they approved the items. Some books I got more on another site. Always worth checking other site.”

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Posted 2 years ago

“Very easy app. Process was seamless and payment received within a couple of days. Excellent service.”

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Posted 2 years ago

“Very good but only 30 out of 120 books were accepted.”

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Posted 2 years ago

“Excellent. I was very wary at first but everything went like clockwork -label, drop-op,money.prices not wonderful, but the space is.”

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Posted 2 years ago

“Whole process easy to do. Efficient collection service. Payment received promptly. Would highly recommend.”

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Posted 2 years ago

“All great many thanks”

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Posted 2 years ago

“Very easy with prompt payment.”

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Posted 2 years ago

“With a large company the delivery and processing time may be longer than an individual would like but WBB have a lot of trades/items to process and they consistently complete within an effective timescale. I have asked several times for QR codes to be available for pick ups by Evri in the same way as drop offs, to be told this is not an available option. PLEASE MAKE IT SO. Say for up to 6 boxes. Currently every trade I have to travel to Prontoprint, queue with parents getting photo portfolios for their children, pay @£3 for paper photocopies of barcodes which I then tape to my boxes. It is a faff and QR codes would additionally lessen the chance of paper ones coming loose in transit - SO PLEASE OFFER THIS AS A QUALITY IMPROVEMENT. None of the above is a negative criticism of WBB or Evri. They provide an opportunity to sell books for which I am grateful. Merry Christmas!”

Helpful Report

Posted 2 years ago

Hello Timothy! We're sorry that this is not currently an option however, if you email our team we will be more than happy to send you out a shipping label so you don't have to make the journey to Prontoprint. We do take your feedback on board and will pass this onto the relevant people in the business to improve our service. Thank you for taking the time to leave feedback, it is greatly appreciated. WeBuyBooks.

Posted 2 years ago

Webuybooks is rated 4.7 based on 9,942 reviews