Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,666 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,666 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can only advise caution if you are thinking about using this service; I had a good experience, but as I've read on this website, others have not been so lucky. My two securely packaged parcels dropped off at an Evri drop-off point were picked up...but only 1 parcel made it to WeBuyBooks. The other was somehow lost. I found the online chat service to be quite unhelpful and a bit rude when I initially enquired about this. In contrast, when I emailed, I got a much friendlier and helpful response. My claim was automatically put through once they realised the courier service had lost one of the parcels. So for delivering on their claim of selling books and getting the claimed price, I can only award them 5 stars. But again, I'd consider the benefits and cons of using this service before diving in.”

Helpful Report

Posted 2 years ago

Thank you for taking the time out of your day to leave us a review, your feedback is greatly appreciated. We're glad that the problem was rectified for you and you received a positive offer. WeBuyBooks.

Posted 2 years ago

“find it difficult to write a review as the last time I raised an issue I never got a reply”

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Posted 2 years ago

“Sometime I get fast payment”

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Posted 2 years ago

“Very easy process and a bonus to have my books collected from my door. I got a good price too! I hope to use the company again.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review, we greatly appreciate your feedback. We are pleased that this experience with WeBuyBooks was a positive one. We hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“Easy to despatch. I used Hermes drop shop. Lots of updates and money in your account quickly. Used twice and great both times”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review, it is greatly appreciated. We are glad that you found the WeBuyBooks service to your liking. We hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“Good way to get a bit back for surplus books even those some books if accepted are only 10p Processed and paid quickly Previous consignment was paid in full next day when I queried delay in delivery by courier firm.”

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Posted 2 years ago

“Easy to use app and very helpful staff when I phoned with a query.”

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Posted 2 years ago

Thank you for taking the time to leave us a review, it is greatly appreciated. We are glad that you found the WeBuyBooks service to your liking. We hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“Quick and easy process to sell your books. Definitely the best book selling website I've seen.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review, it is greatly appreciated. We are pleased that we could offer you a five-star service! We hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“Super quick, transparent & seemless process. Great idea!”

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Posted 2 years ago

Thank you for taking the time out of your day to leave us a review, your feedback is greatly appreciated. It's great to hear that you we pleased with the service provided for you. WeBuyBooks.

Posted 2 years ago

“Really quick and excellent service”

Helpful Report

Posted 2 years ago

Thank you for taking the time out of your day to leave us a review, your feedback is greatly appreciated. It's great to hear that you we pleased with the service provided for you. WeBuyBooks.

Posted 2 years ago

“Very easy to use the app and always receive prompt payment.”

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Posted 2 years ago

“Great way to make some space and give a second life to beloved books, CDs etc The app is really easy to use”

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Posted 2 years ago

Thank you for taking the time out of your day to leave us a review, your feedback is greatly appreciated. It's great to hear that you we pleased with the service provided for you. WeBuyBooks.

Posted 2 years ago

“Excellent service as normal received my cheque within a fortnight of sending my items.”

Helpful Report

Posted 2 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Used We Buy Books 3 times happy with their service but some of my parcels went missing on two occasions once collected by Evri! We buy books honoured their offer though so all was ok in the end. Will use again”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review. It's great to hear that you had a positive experience using the WeBuyBooks service. WeBuyBooks.

Posted 2 years ago

“App was very easy to use, everything was collected as arranged and customer service were super-helpful when I had a couple of queries. Progress was easy to track, and payment arrived promptly. I would definitely recommend WeBuyBooks and use them again!”

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Posted 2 years ago

“Really easy process and pleased with amount paid”

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Posted 2 years ago

Thank you for taking the time out of your day to leave us a review, your feedback is greatly appreciated. It's great to hear that you we pleased with the service provided for you. WeBuyBooks.

Posted 2 years ago

“Simple way to sell books. Good communication and fast payment.”

Helpful Report

Posted 2 years ago

It's great to read that you were pleased with the service provided by WeBuyBooks. Thank you for your feedback and we hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“Sent books and within a short time payment was in my account”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review, it is greatly appreciated. We are glad that you found the WeBuyBooks service to your liking. We hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“Simple, seemless process!”

Helpful Report

Posted 2 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Very easy process. Will use again.”

Helpful Report

Posted 2 years ago

It's fantastic to hear that you were pleased with the WeBuyBooks service. Thank you for taking the time to leave us a review and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

Webuybooks is rated 4.7 based on 9,666 reviews