webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,960 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,960 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pros - efficient way to sell a car e.g. vs private sale Cons - a fundamentally dishonest business model. My vehicle has been well looked after with full service history but deductions for small “issues” resulted in a price £1500 lower than quoted.”

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“Didn’t like the salesman”

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“A little disappointed with the original value and buying price, albeit very friendly staff and professional.”

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“The office was smelly, unprofessional with drawers hanging off and the internet reception was terrible, the system that your colleague was trying to use crashed 3 times!! The guy who processed the transaction though was lovely”

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“My first appointment at Stockley park branch was a no show. My second appointment at the Hatch end branch was much more successful & I was pleased to be able to sell my vehicle easily”

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“The process of selling was fairly easy and the staff on site were very approachable and chatty. My only complaint is that I was very disappointed that the figure I was eventually offered was about 40% lower than what I had been quoted on the website. It felt a bit like I'd been offered a higher figure just to tempt me in, with no intention of actually paying that figure. It would be better if the website gave a range for the potential final figure, so at least a seller would be forewarned that the actual figure might be low.”

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“The price Quoted was drastically reduced because it had one key and part service history.This was declared before the valuation online.Not happy with the reduced amount”

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“Well I wouldn't say we buy any car nade me happy as I only received half the price the price the price I was quoted the agent was pleasant and helpful though which helped to eased my disappointment”

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“Efficient service but disappointed regarding the car valuation at the appointment.”

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“Do not think you will get what they offer you on the website as you won’t. I got £500 less than website said and I said was in medium condition and I was not selling car at high value.”

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“Easy process and quick. However, somewhat of a difference from quoted price and price on the day. Ensure you take all receipts from service history and tyre sealing kit for punctures or that will reduce your quote. I got my minimum selling price and as it took away any further hassle for me, I dold them my vehicle.”

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“Quick and easy but should be more generous on price it’s easy to sell a car when the person buying it is offering way less than what it’s worth I think if your buying prices were a little more realistic you would def get more genuine good reviews”

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“The online valuation is OK but actually you pay much more less for a car. Also you give wrong information about payment and say nothing about fees.”

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“A-bit disappointed with what I ended up getting say one price and just keep deducting ended up another £500 off price stated”

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“Ever car gets a road chip and to get diduction on price a bit much if bad would agree ,”

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“The person we dealt with was very efficient”

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“Disappointed with cash offered”

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“The price at valuation can only go down - so I had adjusted my quote thinking I only had partial history, however the assessor confirmed full history. So my base quote had dropped by £200, but there was no uplift when changing it back to full. History.”

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“Wasn’t clear before hand that you couldn’t get instant payment if the value is too high”

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“Took a lot from the initial quote but it’s an easy fast process”

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webuyanycar is rated 4.4 based on 7,960 reviews