webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,976 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

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About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

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“Very poor customer experience at the Harrogate Cardale Park branch. I attended a genuine We Buy Any Car appointment and sold them my car. Because I was selling the vehicle, I naturally arrived with a second car so I could leave afterwards. I later received a £60 Smart Parking charge for the second vehicle. It turns out the vehicle being sold is logged by the branch, but any accompanying vehicle apparently has to be logged separately using the parking process on site. Nobody at the branch told me this. I was not warned during the appointment that my second vehicle needed to be registered, and I did not see clear signage making this obvious at the time. Had I been told, I would have done it. I provided We Buy Any Car with evidence that I was a genuine customer and that the visit resulted in a completed sale. They checked with the branch but declined to help, saying the parking is managed by an independent parking company and customers are responsible for following the process. That is not good enough. If We Buy Any Car operates from a site where genuine customers can be charged £60 for bringing the car they need to leave in, then staff should clearly warn customers at the appointment. I sold them a car and left with a parking fine. I would not use this service again.”

Helpful Report

“I was offered 3000 pounds for my vauxhall corsa I knew I would not get that much and was willing to take 2000 selling to a dealer after insuring and paying someone to clean the car they only offered me just over 1100 pounds fir my 2016 corsa with just over 60,000on the clock and I would have to to pay them administration fees out of what they payed me they insulted my intelligence and would never ever recommend they at all period!”

Helpful Report

“A little bit of a rip off really. Give what seems to be a reasonable online valuation to get you there, then give massive reductions(100’s of pounds) for a minor paint scuff. I understand it’s a business and they are there to make money but not to rip people off. Drove away in the end. Representative seemed friendly but obviously trained to give the lowest price possible”

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“You got my review and we think it’s accurate our car was worth a lot more . We were given estimates that was reasonable and expected it to be reduced but what we were given was unreasonable with it being changeover day . Being both near 80 years old and I’m military veteran being treated like that was uncalled for . Mr and Mrs Stewart”

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“From the beginning, their professionalism and swift response stood out. They handled my withdrawal issue in an organized and effective manner, ensuring everything moved forward smoothly. Their clear explanations and regular updates brought peace of mind during the process. I truly value the commitment and attention they gave to my case.”

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“I am thankful for their expertise, which eliminated delays and ensured a smooth withdrawal outcome.”

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“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”

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“What began as a minor access issue quickly developed into a full account lockout, disabling withdrawals entirely. Traditional support channels failed to provide transparency or resolution. Seeking a definitive outcome, I reached out to U.R.F under Unique Services. Their team identified the administrative failure responsible for the freeze, restored full account functionality, and reinforced security measures. Their professional handling brought closure to a situation that had become increasingly uncertain.”

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“Through their support, the issue was finalized quickly and handled in a highly organized manner.”

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“I asked them for a valuation for my classic mx5 they said £400:00 which I thought was terrible so I went to an MX5 specialist and they said it was a very rare model and worth around £9,000 sold it for £8,000 through classic car site. Don’t trust them with your classic car they don’t have a clue.”

Helpful Report

“Get you there then knock the price down and down became a waste off time just a rip off company sorry to say.”

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“I was really concerned about how much time my daughter spent on her phone and wanted a clearer picture of her digital habits. Hackshift360 provided helpful insights that allowed me to better understand what was going on and support her properly. Overall, it’s been a useful tool for improving communication and awareness in our home. I’m glad I tried it.”

Helpful Report

“After weeks of delays and unhelpful responses from the platform, I was beginning to feel stuck—until URF stepped in and changed the direction entirely. Right from the first interaction, their process was organized and professional. The team quickly understood the complexity of the situation, communicated openly every step of the way, and delivered a solution faster than I expected. What once seemed like a closed door turned into a smooth and successful outcome. This is the standard every digital support service should strive for. URF isn’t just solving problems—they’re redefining what exceptional customer support looks like. #CyberSupport #CustomerExperience #EffortlessSolutions #TechDrivenCare”

Helpful Report

“Do not take a non-running car to We Buy Any Car.com based by Go Outdoors car park, Coventry. They will go through their highly professional examination of the car and then offer you a ridiculous low price. You are much better just ringing up a tow truck scrap car company or scrap yard and getting more money from them, without going through the pretense of getting a better deal from WBAC.com. They just take advantage of people, the many and many unhappy reviews are a warning.”

Helpful Report

“Same experience as many others. Received on line quote after very accurate description. I was realistic and not expecting that to be met as figure is just to get you in. However car was 14 years old, one owner, in immaculate condition, fully serviced, every receipt for work done over 14 years, MOT - 2 days prior, 48k miles. Sales person checked V5C, service book, looked at car for 5 minutes, then offered 30% less than quoted figure, no explanation, no negotiation, complete disinterest. Makes you wonder what condition a car needs to be in to achieve that price. The previous day I was offered 10% less than WBAC's online quote, which I obviously took. Like many others I would never use them again.”

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“We buy any car staff don't pay advertised price as their staff are told this by managers If they done this they wouldn't be in Job long. They was confirmed on well known tv programme I forgot name of programme”

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“12 plat astra mint £168 Having a fkg laugh. You should be. we pay pennies.com. Wednesfield depot also 5 minutes late 10am appointment.young packy girl.rude...”

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“They successfully recovered my funds, contact them for help”

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“Absolute scam artists. Offered £6800 at the site on BQ premises. Took it in and only offered £4700 even though they had seen it and checked everything. £2200 drop in days is ridiculous. This for a 19 plate Renault Captur in grey with only 35k on the clock. Avoid these cowboys at all costs.”

Helpful Report

“How you manage to get reviews above 1 star I shall never understand. Every time I have used them they cut a large percentage off the advertised price. Yes, the staff are polite but as far as I can see that is the only positive recommendation. After the last insulting offer, I have decided never to use them again and would suggest others do the same. A local car dealer offered 250% more than there quote!”

Helpful Report

webuyanycar is rated 4.4 based on 7,976 reviews