Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,432 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great water butt, easy to put together and to set up. Now just waiting for it to fill up !!”

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“Easy to use website, straightforward ordering process and quick delivery.”

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“Just go my two guttering mates from water butts direct. Not installed them yet but the quality is superb. A great price and a fast delivery I would definitely recommend anyone to give them a go.”

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“I recently purchased a water butt. The price was competitive, delivery and communication was good. The butt was well packaged, as described and very good quality. I've name my butt ( ermmm), Harold the Barrel. Amazingly Harold filled to the brim overnight during fairly light rain. I would use WBD again.”

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“Prompt delivery”

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“Excellent product, efficient and helpful customer service. Prompt delivery.”

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“This is my second time ordering from Water Butts Direct and both times the products were delivered on time and well wrapped. I had some questions about sizes and their Customer Support was very helpful. Will definitely use them again.”

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“Very prompt delivery. Very well packaged. Very pleased.”

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“We looked on Northumbria Water for a Water butt their site redirected us to Water Butt's Direct. Our Water butt arrived quickly the site was easy to navigate and after ordering we were kept up to date with the progress of our order. Our Water butt is huge and very attractive for a butt. The price was so much cheaper than other sellers too. Thank you Water butt's direct we shall be recommending you to friends and family.”

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“Received item quickly and it was easy to attach the overflow pipe to the water butt.”

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“Big shout out for customer service. I bought a 300L water butt over 2 years ago and it suddenly sprung a leak for no obvious reason. Literally within 1 week of contacting customer services a new replacement was delivered and the old one taken away. Excellent and heart warming customer service”

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“Good product and fast delivery”

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“Pump and butts good quality with necessary fittings. Customer service helpful and speedy response to queries”

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“Prompt service with delivery arriving on Christmas Eve , much sooner than anticipated so thank you. Product is exactly as ordered and ideal.”

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“Great product, fantastic communication and very helpful team making sure we got our water butt promptly. Very grateful.”

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“Good company to deal with. Very pleased with the waterbutt and will be starting to use it soon”