Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.56

4.6 Rating 2,090 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,090 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 15th April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived within a week of ordering. Appears good quality water butts,clear instructions and easy to fit. Just waiting for it to rain”

Helpful Report

“Brilliant quality water butt. Great size, very robust we are delighted. Quick delivery no complaints from us.”

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“My chosen water butt arrived well packaged within a few days of placing the order. The whole process of fitting took an hour or so, the butt,stand,tap and top bung....the latter which I sealed in, took no time atall. Splicing the connector into the downpipe was the most challenging. But for a competent DIYer easy enough.......accurate measurements, sharp saw, screwdriver to loosen the downpipe clips is all that is required.”

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“Just what I neede, very promptly delivered.”

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“My second order again PERFECT thank you”

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“Veery good service”

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“Very good quality”

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“Extremely helpful and courteous. Plus fast response to my problem waterburt tap, Replacement sent immediately.”

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“everything seems to be well made”

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“Unfortunately the water butt has not yet been delivered so my review on the quality of the butt can't be given. I expected its delivery today and arrangements were made to accept the water butt. I hope the water butt will be of good quality because I have recommended this company to friends. Now delivered in a cardboard box marked "Fragile". Very happy with the butt.”

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“Perfect fit!”

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“Excellent service and the product is wll made and perfect for my requirements. Thank you.”

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“Quick delivery. No issues. Would use again”

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“Water butt arrived on time, well wrapped for protection and marked fragile, with tap secured internally (unlike other providers).”

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“Excelent product and service. Easy to fit with everything needed supplied. I would recomend this product.”

Water Butts Direct 5 star review on 13th September 2024

Helpful Report

“Delivered on time blends in with the garden really well just need to connect the down pipe for free water”

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“Ordered a adjustable water diverter to fit my old gauge plastic downpipes. Nothing available elsewhere so thankful to find online. Delivered quickly and securely. The diverters were of excellent quality. I was able to fit easily myself. The connection tubing was much better than other standard supply. Very pleased and looking forward to some rain!”

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“Quick friendly and cheap compared to many”

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“After I ordered I was advised that they were out of stock.of my item. I was advised of the expected delivery and it actually arrived before that date. I was pleased to be kept informed and the product is of good quality.”

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“A really useful company , I needed a flat lid for two of my water butts and they supplied . It will take a bit of altering but they had them and supplied them pretty quick”

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Water Butts Direct is rated 4.6 based on 2,090 reviews