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Water Butts Direct Reviews

4.6 Rating 2,234 Reviews
90 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,224
 Questions Insights Metrics Info
4.6
Based on 2,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anthony
Verified Buyer
“I recently placed an order for a wall mounted water butt. It arrived promptly with good instructions. It was straightforward to fit and it is made to a high quality.”
Helpful Report
Peter
Verified Buyer
“Setup,waiting for the first downpour”
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Anthony Collingridge
Verified Buyer
“I purchased the 500L Burgundy water butt and associated 3P diverter. I cannot fault the service, communications and prompt delivery. The items themselves are good quality and they work! The fitting instructions are OK. I received some very good and honest advice from the company over the telephone prior to purchase. However, just one thing irritated me - the two lower bungs at the bottom of the butt were both pre-fitted and both leaked! Its a small thing but when you are paying £400+ for a product you should not expect it to leak. All it would have taken was a bit of PTFE tape! Just meant extra time and extra hassle for me. Maybe I'm nit-picking so overall I would give the company 5 stars.”
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Roy Williams
Verified Buyer
“The Strata water butt we purchased the diverter hose was not long enough To reach the fall pipe. We were able to successfully replace this with a longer hose pipe from Waterbutt direct. Excellent value and delivery.”
Helpful Report
Anonymous
Verified Buyer
“Attractive and solid water butt. Excellent customer service from the company.”
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Vincent
Verified Buyer
“The Butt meets the specification advertised and has been installed. Alas no rain to fill it!!!”
Helpful Report
Howard Quinn
Verified Buyer
“Wire reinforced pipe to connect water butts. Worked well.”
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Brian
Verified Buyer
“Excellent service and quality product. Delivered as specified.”
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Lionel Beck
Verified Buyer
“Good looking water butt and easily set up.”
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Mike
Verified Buyer
“Easy transaction with quick delivery. Product was of very good quality.”
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Anonymous
Verified Buyer
“Placed an order. It was delivered on schedule, as promised. Can't ask for any more.”
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Christina Fearon
Verified Buyer
“The water butt and accessories ordered were delivered very promptly. Everything was well-packaged. The delivery driver was even happy to carry it to the back of my house. Excellent service all round!”
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Peter
Verified Buyer
“Excellent service, rapid delivery. Thank you.”
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Anne Taylor
Verified Buyer
“Very good website, east to order. Excellent product and good to see it was made in the UK.”
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Peter Finnegan
Verified Buyer
“All good would recommend 👌”
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Tony
Verified Buyer
“Arrived in time said.not assembled yet as had to wait for gutter piece from somewhere else.”
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Malcolm James
Verified Buyer
“know problems very good service Malcolm”
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David Robertson
Verified Buyer
“Good quality.”
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Lee
Verified Buyer
“Excellent service 👏........”
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Kate Evans
Verified Buyer
“Very speedy service, well packaged. Received everything that was ordered and better quality than expected. Thank you”
Helpful Report
Water Butts Direct is rated 4.6 based on 2,234 reviews
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