Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,234 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 18th October 2025

Anonymous

Water Butts Direct 5 star review on 5th September 2025

Ben

Water Butts Direct 5 star review on 4th September 2025

Alex

Water Butts Direct 5 star review on 2nd September 2025

Paul

Water Butts Direct 5 star review on 24th August 2025

Alex

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found exactly what I needed (replacement water butt connector tube in white). Husband thought it was expensive but hadn’t been able to find the right size in white anywhere. Placed order and it was delivered within a few days. Had to pay P&P.”

Helpful Report

“I needed a plastic stand for an existing water butt that had been standing on a pile of broken paving slabs! One of yours was just the right size and height, and arrived in good time. The butt now looks as good as new on its new stand and for little cost.”

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“We love our new water it is caused from an oak tree and looks fabulous in our garden as well as very useful in the hosepipe ban”

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“Excellent service. Arrived within 3 days of ordering.”

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“Great value for money. 2nd from W/B/Direct. Already fitted and in place. Only get my water butts from here.”

Water Butts Direct 5 star review on 25th July 2025

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“So far so good, all installed with ease, just need some rain 😂👍”

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“Robust and well made water butt. Made in the UK, delivered quickly, really pleased.”

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“Excellent, good quality would purchase again when necessary”

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“The 3 water butts I ordered are the perfect size, tall and narrow to the spaces we have. Good quality, I have already recommended water butts direct to someone. Thanks”

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“Good selection of products Easy to order , very good delivery service”

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“Order and delivery excellent. Well packaged. Easy to set up. Thank you.”

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“Brilliant service. Had to contact them regarding size of water butt tap and got a prompt reply with links to the products I could use. Delivered within a week of ordering. Only wished I'd ordered 2 as my other tap is leaking.”

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“It was difficult to find a supplier of the silver disc water butt freshener. Delighted to find one one here. Easy to order, prompt delivery.”

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“It fitted and it does its job, all I ask of it.”

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“Fast, efficient & friendly service”

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“Recieved the water butt on timt(10 working days), It is very good quality and looks really good, we are very pleased with it.”

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“Bought 2 x 200 ltr butts and an additional 2 mtr hose and coupling to link to an existing water butt. Must say these butts are excellent value. The opted for these from Water Butts Direct is I was satisfied when I purchased the same butts at a previous address about 5 years ago. Really good value for the money and a good product.”

Helpful Report

“Very good purchase. Delivery as expected. Quality of products good, however the instructions suggest that a washer should be placed both inside and outside the container when fitting the tap and filler in a hole that one drills themselves. Unfortunately the kit provided did not include 2 washers per item, therefore I had to improvise rather than spend 2 hours and 10 miles getting 2 washers. I suggest that future kits include 2 washers.”