Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,432 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are blown away by the water butts they will majke a fantastic feature in the garden instead of the ugly old ones.”

Helpful Report

“Great product well packed & delivered on time.”

Water Butts Direct 5 star review on 6th December 2025

Helpful Report

“It's perfect! Very neat shape, will fit into a little corner perfectly, and compliment the other waterbutts I already have. If everyone does a little bit in their own garden, it'll help nature get on with being amazing!🌱”

Helpful Report

“Quality product at a reasonably proce”

Helpful Report

“Exactly what I'd expected. Thank you.”

Helpful Report

“Just what I wanted to save water to use on my garden”

Helpful Report

“When I bought the water butt kit from B&Q I hadn’’t realised that the kit was for a standard drainpipe. I thus purchased the correct water diverter for mini flo drainpipe from yourselves. This came punctually and is now fitted and working. A pity I now have a standard kit doing nothing.”

Helpful Report

“They were packed very well and put In my shed will fit them at the weekend but look very good”

Helpful Report

“Excellent service, very pleased”

Helpful Report

“Fast efficient delivery. Pleased with product.”

Helpful Report

“Good service - speedy delivery. Driver left it in a secure place. Thanks!”

Helpful Report

“Easy process, quick delivery 👍”

Helpful Report

“Good product as advertised, delivered promptly ( by very helpful driver!) Would recommend”

Helpful Report

“Swift delivery, good notifications, products looks sturdy, fair price”

Helpful Report

“Ordered a Harcostar water butt connector, and it arrived the next day!”

Helpful Report

“Garden Lake 200 litre bought as a direct replacement for a 20 year old Blackwall water butt. Virtually identical dimensions etc (found after a long internet search) made installation very simple. Decent quality tap and fittings. Delivery by DPD two days after ordering, sooner than scheduled.”

Helpful Report

“Item arrived really quickly and was easy to put together.”

Helpful Report

“Very prompt delivery. Good product. Swift customer service aftercare. Thankyou.”

Helpful Report

“2 Water Butts ordered and arrived sooner than expected. Great products reasonable price.”

Helpful Report

“Timely delivery. Yet to install.”

Helpful Report

Water Butts Direct is rated 4.5 based on 2,432 reviews