Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.56

4.6 Rating 2,090 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,090 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 15th April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt safe delivery. Butt looks good.”

Helpful Report

“Very good service, hoping to fit the new tap in the next couple of days.”

Helpful Report

“Excellent product, delivered. Promptly. Fitted up easily with stand and diverter for downpipe. Just waiting for the rainfall to fill it. 👍”

Helpful Report

“Delivery was made very quickly by Evri and all parts came in the same box. Excellent service”

Helpful Report

“Haven't installed it yet but it looks good, seems tough and was delivered in superfast time.”

Helpful Report

“Purchased as a replacement for a water butt which sprung a leak from the base. Easy to assemble, set up and use. Arrived securely boxed.”

Helpful Report

“Brilliant experience through this company especially the person who I dealt with whose name was Stephen. He was first class.”

Helpful Report

“The correct parts supplied at a good price and quick delivery too. Thank you.”

Helpful Report

“Just what i was looking for to replace existing ones, at a good price & delivered on time.”

Helpful Report

“I am pleased with my Harcostar 227 litre water butt, it is well made and very sturdy. A liitle petroleum jelly on the concealed latch makes the lid easier to get on and off while retaining the child proof function. The supplied tap is up to the job. I intend to use the built in 'grooves' around the circumference of the butt to fit a stainless steel retaining cable, secured to the wall I also got the Antimicrobial Disc which stays in the water permanently to keep it cleaner, will be interested to see that in action.”

Helpful Report

“Very pleased with the water butts and for the excellent service. Couldn't have been more helpful. Thank you.”

Helpful Report

“Really great items and reasonably priced. Good communication from the courier too!”

Helpful Report

“The water butts arrived much sooner than I expected. Really pleased with my purchase. They arrived in perfect condition with everything I ordered.”

Helpful Report

“Well made. Fitting easy.”

Helpful Report

“Good products, great customer service, fair price, prompt delivery. A good company to deal with!”

Helpful Report

“Received my order extremely quickly. Thank you.”

Helpful Report

“First class quick delivery and a good price”

Helpful Report

“I found the product I was looking for during a Google search, and Water Butts Direct were the supplier. I ordered the product, easy to use website, and it arrived within 3 days. So very happy, thank you!”

Helpful Report

“Excellent service. Customer service very good. Dispatched when they said it would be and water butt was just what was required. Thank you”

Helpful Report

“I have a old blackwall water butt with a leaking tap. Got new tap from a few places but still leak. Asked the customer service of Water butts Direct and they found the right one for me. It is not expensive but there are very professional and asked for pictures of the old water butts and sort it out for me. Certainly will buy from them again if in need. I like good customer service with problem solving skills.”

Helpful Report

Water Butts Direct is rated 4.6 based on 2,090 reviews