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Water Butts Direct Reviews

4.6 Rating 2,258 Reviews
90 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,252
 Questions Insights Metrics Info
4.6
Based on 2,258 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

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Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Andrew
Verified Buyer
“Swift delivery”
Helpful Report
Karina
Verified Buyer
“Arrived very promptly, exactly as advised. Water Butt perfect. Thanks.”
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Roy
Verified Buyer
“The compost system arrived quicker than expected and is of very good quality”
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Roger
Verified Buyer
“So far, over the last couple of years, we have purchased 5 water butt's from Water Butt's Direct, and if the water butt's and assessories they stock were not upto doing the job they are designed for, we would not have bothered. Excellent”
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David Dunford
Verified Buyer
“Asked if diverter would fit a 63mm sq down pipe was told it would be a tight fit it fit for a all good so far just waiting for rain”
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Anonymous
Verified Buyer
“Haven't actually got them fixed up yet as having guttering put in and there going to fix them to the butts they look ok got all fixture and fittings so I'm pleased with them.”
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Steve
Verified Buyer
“No ifs and plenty of butts ! - All good.”
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Kathleen Dyke
Verified Buyer
“Always very pleased with the service. Fast flow water butt taps are great£”
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Anonymous
Verified Buyer
“Prompt servive, no issues so far. Await to have butts erected to see if any negatives come up. Would wait on recommendation til that is done.”
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Peter
Verified Buyer
“An excellent website with a comprehensive variety of water butt suppliers and storage capacity to choose from and, importantly, a range of accessories and products to improve and enhance rainwater storage options. We now have approaching 100 gallons (450 litres) of rainwater storage capacity and that means we, hopefully, won't be faced with similar problems to those of the long, hot, dry summer of 2025 when our modest garden pond had to be topped-up, twice, with (treated) tap-water when the levels dropped alarmingly low.”
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Tom Barton
Verified Buyer
“I installed the twin water butts without problems, the instructions were clear, and with the recent rain they have filled up. The taps work fine and the butts are fine on the stands. I hope they last many years!”
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Elizabeth
Verified Buyer
“Exactly what we ordered and good quality too. Would recommend this product.”
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Jennifer
Verified Buyer
“Excellent. Easy to order. Good delivery time and really good quality water butt”
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Anonymous
Verified Buyer
“looks good”
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Julia
Verified Buyer
“Great service - good value for money, easy to order and my item was delivered on schedule.”
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Philip
Verified Buyer
“Just as ADVERTISED and easy to ASSEMBLE and already catching the valueable rainfall as and when it arrives.”
Water Butts Direct 5 star review on 8th September 2025
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Philip
Verified Buyer
“The price was great, and everything I wanted was supplied (as described on the website). The butts are exactly what I wanted and fit well in a relatively confined space. I now await some useful rain.”
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Don
Verified Buyer
“very pleased with qualty, and fast delivey”
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Geoffrey
Verified Buyer
“Hasn't been placed yet, but looks fine”
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David
Verified Buyer
“Arrived quickly, installed and working well. Even the weather obliged with a full day of rain the fill the new butt.”
Helpful Report
Water Butts Direct is rated 4.6 based on 2,258 reviews
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