Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,288 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 7th March 2026

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Choosing from a wide selection was good - however delivery was delayed by your agent - I stayed in for two days with no delivery as had been promised. Third time lucky”

Helpful Report

“I bought the whole kit therefore I need a hole for the hose. I find it a bit annoying that i have source a 27mm drill before I can assemble and use it. A bit penny pinching.”

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“Very pleased with the water butt. Delivered in good time in a large box. My only negative observation would be that all the pre-drilled holes for the fixings had not been cleared of the large ragged edges on the inside of the holes making it impossible to seal the fixings, consequently had to spend time clearing the holes inside the water butt. Not very professional.”

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“I am very happy with my purchase. A good strong, well made water butt which I envisage will last many years. Good updates and delivery from the company.”

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“Quick delivery and good quality. Very pleased 👍”

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“It's not the prettiest of water butts and a bit of a stretch to say it looks just like terracotta, but it does the job.”

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“very helpful customer service on a very small order!”

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“The new lid fits, it arrived when you said it would. The gentleman who delivered it was friendly and polite”

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“Great product. Speedy delivery”

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“Excellent products and really good customer service!!!”

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“Good Butt, good Stand, good butt link but could do better with instructions. Link intructions say put the locking nut inside the Butt but this would be foolish as the spouts would be inside the Butts. The child-proof lid was Adult-proof until I discovered I had it back to front - no instructions there.”

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“Our water supplier linked us through to this company and we have had great service and prices”

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“Very happy with quick service and good product”

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“Easy to order, quick delivery and good clear installation instructions. Very informative site,would recommend this.”

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“Looks great have not connected yet”

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“Really great, found exactly what I wanted.”

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“Great quality, clear instructions, made in Britain, brilliant!”

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“No barrels received yet !! Please advise when the goods will arrive.”

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“Arrived dead on time, excellent product, would be happy to recommend both the Company and products to others. Thanks, Jed”

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“Very fast delivery. Love the shape and colour of this water butt. I asked a plumber to fit it for me and it all went very smoothly. Tested it would using a hose and it all works fine. Thank you so much”

Helpful Report

Water Butts Direct is rated 4.6 based on 2,288 reviews