Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,254 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,254 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 6th December 2025

Peter

Water Butts Direct 5 star review on 18th October 2025

Anonymous

Water Butts Direct 5 star review on 5th September 2025

Ben

Water Butts Direct 5 star review on 4th September 2025

Alex

Water Butts Direct 5 star review on 2nd September 2025

Paul

Anonymous

Anonymous // 01/01/2019

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“Fast delivery and the water butt is just perfect! So much better that the connection holes come pre-drilled. With every penny!”

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“Ordered on Monday and received on Wednesday. Very good service and very happy with product.”

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“excellent product well manufactured, quick delivery time, highly recccomended.”

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“Very good service”

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“Fast Service Products look good”

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“Ordered a Water Butt for the first time. Found it pretty easy to do online. Arrived earlier than expected which was a bonus. Assembly of the Water Butt was straight forward, took approx 30 mins to assemble and locate. Now working a treat. Thankyou.”

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“good delivery service so easy to install with predrilled holes.”

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“seemingly good product delivered promptly and so far one of the two has been fitted. waiting to construct a decent base for the other. so far though very pleased.”

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“Easy to order, arrived within 3 days and as advertised.”

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“Very good response to queries and speedy delivery.”

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“The water butts are fine, delivery as expected, but the linking kit supplied does not have threaded connectors to fit the linking hose to the preformed threaded holes. To install this kit would require me to drill holes in the water butts which is daft when there are threaded holes in several places placed by the manufacturer. I have sourced a better kit from elsewhere, at half the price. The response from seller was dismissive.”

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“Good quality product, would definitely buy again!”

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“Good butt, delivery excellent, all well packed no damage and good fitting instructions”

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“Arrived in perfect condition and was installed on the same day by me.”

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“Whta wee ordered arrived on time”

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“Hassle free ordering and straight forward delivery. Already installed and storing rainwater.”

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“very good delivery from order to house 10 days”

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“it was a very convenient shopping experience, deliery was prompt and the two water butts i ordered were delivered on time. I had emailed to ask about the order status and got a prompt reply with an estimate delivery. the product was exactly as define. Yes i would def recommend Water Butts Direct.”