Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,458 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,458 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 11th August 2026

Jonathan

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

106

Anonymous

Anonymous // 01/01/2019

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“Very speedy delivery and very good water butt. Needed this in a hurry as one of my very very old ones had sprung a leak. Need to gather as much rain as possible for future garden use. Excellent product.”

Helpful Report

“Easy to order, helpful when called to ask advice, speedy delivery via efficient logistics company with great team who called to arrange delivery and txt confirmation of exact time slot on the morning of delivery. Helpful and pleasant driver, item was well packed securely with protection. GREAT PRODUCT!! We ordered the large Burgundy water butt....it looks amazing and is really well made. Water Butts Direct 100% recommended. Thank you”

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“Good quality products, good advice and instructions with each one, fair pricing and swift delivery”

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“The water butt was very well packaged and delivered promptly. Love the quality and very happy with the order.”

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“Saw a butt that suited me. Ordered it. It arrived OK. Happy.”

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“Items (2 waterbutt package ) arrived promptly and were put together with reasonable ease and efficiency and all appears to be functioning as it should . I look forward to years of free garden water 😀”

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“Arrived on due date, well packed and everything needed to install.”

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“Just what I wanted and bit more (tap) Thank you.”

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“downpipe water butt catcher was just what i needed & price was good.”

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“Very good quality water butt. Nice and sturdy, easy to set up. Was going to go for a cheaper one from b&q but they were so flimsy. Happy to pay abit more for better quality, sturdy tap etc”

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“Quick delivery, and response when I emailed a question regarding my order”

Water Butts Direct 5 star review on 13th October 2024

Helpful Report

“This is the third water butt I've bought from Water Butts Direct. I'm very happy with the quality of product and speedy delivery.”

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“Had an issue with a leaking waterbutt, Water Butts Direct handled getting a replacement shipped out to me with the minimum of fuss and in a timely fashion; a pleasure to deal with.”

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“Deliveredontime stated byindyjet”

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“The company was able to provide the parts I needed and the delivery was very good.”

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“Item turned up a day earlier than had been arranged, despite confirmation that a note would be left on the order not to dispatch until Thursday. It arrived at my home on the said Thursday and subsequently spent all day outside the front of my home. Luckily, it was still there when I got in from work that day. You probably need to have a word with your dispatch team.”

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“ordered paid arrived very good service good choice and price range”

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“Fast and efficient order process. The water butts appear to be sturdy specimens but time will be the judge I guess.”

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“Although the hose is as long as in your details say, t is barely long enough to reach the bottom of the butt, let alone a convenient drain (which I don't have.) I'll have to cobble something together”

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“Water butt is exactly as described and delivery was prompt and efficient. They have an excellent selection of styles and sizes.”

Helpful Report

Water Butts Direct is rated 4.5 based on 2,458 reviews