Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,459 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 11th August 2026

Jonathan

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

106

Anonymous

Anonymous // 01/01/2019

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“Water butt is exactly as described and delivery was prompt and efficient. They have an excellent selection of styles and sizes.”

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“Well packed Good quality and price Arrived on time”

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“First time I've used Water Butts Direct & I have to say the level of service throughout was excellent!! 1. Easy to order the items I was looking for. 2. Regular Updates On dispatch & delivery dates. 3. Fantastic delivery time. 4. Items were well packaged. 5. Items arrived safely & were fantastic quality. Hence 5 Star rating from a very satisfied customer, Many Thanks.”

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“Website easy to use. Delivered promptly.”

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“Arrived within a week of ordering. Appears good quality water butts,clear instructions and easy to fit. Just waiting for it to rain”

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“Brilliant quality water butt. Great size, very robust we are delighted. Quick delivery no complaints from us.”

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“My chosen water butt arrived well packaged within a few days of placing the order. The whole process of fitting took an hour or so, the butt,stand,tap and top bung....the latter which I sealed in, took no time atall. Splicing the connector into the downpipe was the most challenging. But for a competent DIYer easy enough.......accurate measurements, sharp saw, screwdriver to loosen the downpipe clips is all that is required.”

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“Just what I neede, very promptly delivered.”

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“My second order again PERFECT thank you”

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“Review asked for and itme not recieved! How does that work??”

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Hi Janet, if you could e-mail cs@gm8group.com with your order details we can check your order status for you. The e-mails asking for a review are sent out automatically after you have placed an order. Mandy

“Veery good service”

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“Very good quality”

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“Extremely helpful and courteous. Plus fast response to my problem waterburt tap, Replacement sent immediately.”

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“everything seems to be well made”

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“Not a good first experience. Basically they sent a bungled order. Got only one of the 2 butt's I ordered, and I got a stand I didn't order. Also, nowhere in their confirmation of the order do they state the particulars of the order. The 2 agents who helped me on the phone were courteous and helpful.”

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“Unfortunately the water butt has not yet been delivered so my review on the quality of the butt can't be given. I expected its delivery today and arrangements were made to accept the water butt. I hope the water butt will be of good quality because I have recommended this company to friends. Now delivered in a cardboard box marked "Fragile". Very happy with the butt.”

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“Perfect fit!”

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“Excellent service and the product is wll made and perfect for my requirements. Thank you.”

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“Quick delivery. No issues. Would use again”

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“Water butt arrived on time, well wrapped for protection and marked fragile, with tap secured internally (unlike other providers).”

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Water Butts Direct is rated 4.5 based on 2,459 reviews