Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,377 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

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“Our water supplier linked us through to this company and we have had great service and prices”

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“Very happy with quick service and good product”

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“Easy to order, quick delivery and good clear installation instructions. Very informative site,would recommend this.”

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“Looks great have not connected yet”

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“Really great, found exactly what I wanted.”

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“Great quality, clear instructions, made in Britain, brilliant!”

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“No barrels received yet !! Please advise when the goods will arrive.”

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“Arrived dead on time, excellent product, would be happy to recommend both the Company and products to others. Thanks, Jed”

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“Very fast delivery. Love the shape and colour of this water butt. I asked a plumber to fit it for me and it all went very smoothly. Tested it would using a hose and it all works fine. Thank you so much”

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“Good quality product delivered promptly.”

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“Have not received the product”

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“I can’t rate you as the butts have still not been delivered. Evri just keep’s messaging it’s delayed”

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“This is the first water butt that I've purchased therefore I'm no expert, it seems good quality. I don't need a diverter as it stood in a field so I can water some recently planted trees. The service from Water Butts Direct was excellent,the product arrived in a few days reasonabley priced and British made so all good.”

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“I rarely give poor reviews as I consider myself to be realistic when it comes to business challenges. However, on this occasion I find that I am unable to give a higher rating. I chased for an update on my order when it did not arrive to be told they were awaiting the item to come back into stock some 8 days later. Adding this on to the time I had already waited was disappointing. No apology was given. I asked if they could guarantee my water butt would be sent out immediately stock came in, but no response to this. I chased again and was told delivery had been put back again. No apology this time either! My water butt has now arrived and I am happy with the quality. Had the delayed stock communication been handled better, my review would not have been so poor. Please consider your customer a little more when delivering bad news.”

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“This was the best value water butt I could find of the size and style I wanted. It was very easy to connect it to my existing water butt using the connector kit I purchased. Delivery was very prompt. Would definitely recommend this conpany”

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“Stillhavent recieved it,2 weeks after purchase.”

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“Excellent service.”

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“Good range of products at sensible prices; easy to order; prompt delivery - thank you.”

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“Overall quite pleased with water butts direct response from my online order they responded within 24 hours and kept me informed regarding the order and likely delivery 10 days after placing the order the item was out of stock elsewhere or not available!”

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“I've been waiting for the magnium water butts to come into stock. I am pleased to say I now have two and not so sad to see the rain! The service I received when I called to enquire was polite & helpful.”

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Water Butts Direct is rated 4.5 based on 2,377 reviews