Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,459 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 11th August 2026

Jonathan

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good fit for what is was looking for - slim profile & ability to connect several Butt's together. Butt's look neat enough & seem well made.”

Water Butts Direct 5 star review on 10th July 2024

Helpful Report

“Water butt ok but the tap pointed the wrong way up when screwed in. Pointing it the right way meant it leaked. Called up support and they suggested i just tape up the leak, which i did and it stopped. However this isnt the point....it should have been correct from the start. Looks like its a recurring fault and so the manufacturer should sort it.”

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“Excellent service. Very pleased with the water butt.”

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“It arrived well wrapped and brilliant size.”

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“Really love design and colour, marred only by slight damage near top. Maybe done in transit as just wrapped in plastic no bubble wrap or from factory !!!! who knows”

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“I spoke to a very helpful man over the phone who requested a photo of my existing water butt which needed replacing due to a leak. He said that he could let me have the same type, which would save me putting in a new diverter and having a new stand. I took his advice and the water butt arrived quickly and I managed to fit it without much trouble. I can see it works well, after we had some rain! Thank you!”

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“Website simple to use delivery fast and efficient product top quality overall excellent.”

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“Quick delivery. I bought a white marble effect water butt for front of my bungalow. It arrived today- looks really smart, can't wait to set it up and use the planter on top.”

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“Just what I needed , the water butt, what else is going to fail. No point to having a kit. Although a new tap was supplied so they must fail occasionally. Prompt deliver and cheap. Also a decent 5 year guarantee.”

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“Quick delivery. Water butt appears to be good quality and looks good (realistic wood effect). Perfect for catching some gutter water on patio”

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“Excellent product and fast delivery. Price really good and ordered one day and delivered the next day !”

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“Excellent service - next day delivery have purchased other item and awaiting delivery.”

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“Repeat customer. Delivery from the point of ordering was less than 24 hours. Astonishingly quick service. Great product and service. Highly recommended”

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“Good product, service and delivery”

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“Outstanding service, with very quick delivery and an excellent product. Have used before, will use again.”

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“Arrived quickly. Easy to install. Looks great. No problems. Would buy again from water butts direct. Haven’t put plants in yet. Waiting for Autumn.”

Water Butts Direct 5 star review on 27th June 2024

Helpful Report

“Nice design and came very quickly from Water Butts Direct. Please with theior service aned value for money. However when I screwed in the tap it leaked at the joint. I had not crossed the thread or overtightened it. I had to drain down the water from the butt and remove the tap, re-sealing it with PTFE tape, which worked a treat.”

Helpful Report

“This is a good looking water butt. It was easy to order and came within 3 days. It was fairly easy to install. It looks great and I have finished it off with a few bedding plants on the top. The hose is a very useful feature which many don’t have.”

Water Butts Direct 5 star review on 24th June 2024

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“web site misleading re availability. Product very good”

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“The waterbutt I ordered was dispatched very quickly. Tracking details and 2hr delivery slot were given on day of delivery. Pleaeed with quality of item and customer service are very knowledgeable and respond to any questions within 24hrs .”

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Water Butts Direct is rated 4.5 based on 2,459 reviews