Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,058 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,058 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 15th April 2025

Anonymous // 01/01/2019

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“Very easy to order, product was delivered earlier then stated which meant I could finish my job earlier than thought”

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“Great service - such a huge choice and delivered quickly and easily. Can't fault.”

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“Quicker than expected delivery by a very pleasant chap from a company I have never heard of before. A good solid water butt that has been easy to install- my only issue is the cheap plastic tap that was provided to fit, went out and bought an alternative.”

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“Excellent service all round..... ordering on-line, delivery and product (Harcoster 167 L green butt)”

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“Good prompt delivery service, although i missed some information on pipe fitting sizes, but I cobbled it together fine, probably should have double checked before ordering.”

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“Excellent prompt service.”

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“Nice strong water butt.Easy to install and has a small footprint. Very good value for money.l would highly recommend them”

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“This was a replacement water butt, great size competitive price, delivered on time no complaints”

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“Very good service. Immediate access by phone. Stephen Haggath very helpful with dimensions and details to aid decision to order.”

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“Just what I needed”

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“Very helpful staff, happy to answer any queries. Were happy to arrange deliver around available times. Great to have such reliable service. Thank you”

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“Good size. Can see it being very useful if only it would rain.”

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“Fits the space I have and was easy to instal”

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“Excellent water butt - just waiting for some aim to fill it!”

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“The butts are fine and the description was accurate. It would have been nice to have been told when the delivery was coming. We were away for the weekend and arrived home to find some very large boxes outside the front door.”

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“Good quality and quick delivery. We just need some rain now!”

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“I bought a Rainwater Terrace Water Butt Planter - 2 Tier. Delivered on time. The item itself is brilliant. Because the top and side planters are kept permanently moist, seeds and plants flourish. Very happy with this purchase.”

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“100l water butt arrived quickly and was easy to set up as an overflow butt from an existing 100l butt”

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“Poor Custome Service. The water Butt is great. However, the delivery company left a very large, heavy pallet to which the Butt was attached for delivery. When I contact Water Butts Direct to explain it was going to cost me £40 for a Council Bulky waste collection, they refused to contact the delivery company to collect the pallet. They simply said to leave it on the street and hope someone else takes it away! Living in the City, this is not helpful. I am therefore £40 out of pocket.”

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“We were looking for an oak-style water butt for our front patio and found one we liked. It was on several websites but half of them were out of stock or more expensive. The price from Water Butts Direct was the best and included delivery, and all the parts required to break into the downpipe, and the matching stand for the water butt. Delivery was quick and the installation instructions were very clear and easy to follow. We are very pleased with the service and the water butt looks the business. Thank you”

Helpful Report

Water Butts Direct is rated 4.6 based on 2,058 reviews