Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,428 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, great price and speedy delivery. Very happy with my purchase and plan to buy another Harcostar water but.”

Helpful Report

“The rainwater diverted looks to be just what I needed.”

Helpful Report

“Ordered on Thursday and delivered Friday. Very pleased”

Helpful Report

“I order a lid for my water butt. The delivery was quicker than expected. It was a perfect fit.Thank you”

Helpful Report

“I was very pleased with the 500 litre water butt you sent to me. It was just as had been advertised and arrived safely, having been very well packaged for its journey to the North East of Scotland. I am delighted with the aesthetics and look forward to getting it located to collect rainwater from one of the downpipes which drains the roof of my bungalow. We will be anticipating the purchase of more of these for a similar purpose in due course.”

Helpful Report

“The delivery was very good and the product seems to be well made. I did a bit of research first but this item came in better value with free delivery which was good. Installation worked smoothly and so far is filling up nicely and looks good.”

Water Butts Direct 5 star review on 20th March 2023

Helpful Report

“Ideal having this size butt delivered. Shame about the courier DPD which I've complained to directly for leaving it wedged in my porch on a wet day. Leaving it wide open. Didn't even ring my door bell! 🤷🏻‍♀️”

Water Butts Direct 5 star review on 15th March 2023

Helpful Report

“The water butt that I ordered has arrived quicker than the 10 working days that had been indicated. It arrived well-packaged on a pallet delivered by the courier Palletways who rang me the previous day to make sure I would be at home to receive it. I haven't yet opened up the package and put the butt in place as we are waiting for our builders to get to the point of installing gutters and downpipes on our new roof, so I cannot provide any further comments.”

Helpful Report

“Excellent quality and a super, well packaged delivery. I have recommended this company to others and will definitely purchase from them again. Well done :)”

Helpful Report

“Good quality water but quickly delivered”

Helpful Report

“Very good service and delivered when they said they would”

Helpful Report

“Quick delivery and really pleased with the water butt which is huge”

Helpful Report

“A reputable company Good product ,good service ,and a fair price”

Helpful Report

“My 4th water butt purchase. Good service as always.”

Helpful Report

“This is the second water butt we have purchased from you. On both occasions the delivery was extremely quick. Quality is excellent. Full marks, it’s a pity more suppliers can’t do the same.”

Helpful Report

“Exactly as shown and fitted well”

Helpful Report

“what can say this is just what i needed as i am instaling a water meter and i have a big garden that needs lots off water 5stars all the way”

Helpful Report

“Arrived very promptly and looks exactly as it does on the website - not fitted it yet but can't see any problems.”

Helpful Report

“Using the website was easy to find exactly what I wanted and delivery was quick - very pleased with the overall experience.”

Helpful Report

“We are very pleased with out purchase. The water Butt arrived on time. It looks very good in our garden.”

Helpful Report

Water Butts Direct is rated 4.5 based on 2,428 reviews