Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,428 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service,followed up by an efficient aftersales. Will definitely use this company again for another butt!”

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“Very pleased with quick and efficient service. Happy to recommend.”

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“My first time of using this company. They seemed to be very efficient, price was good and I would certainly use them again.”

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“Nice product. Good price. Delivery was prompt”

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“Prompt delivery and well packaged. Water butt came with stand, connector and tap - it was quick and easy to connect to an existing down pipe”

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“The water butt replaced an identical one I have had for many years and I am very pleased with it. The delivery information was very clear and arrived when expected.”

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“Great customer service”

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“Excellent service even though I failed to notice the stand for the water butt was upside-down inside the water butt! Helpful and friendly on the phone and a quick turn around of service. good value for money.”

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“Product looks good and delivered complete. Excellent value for money. Great service and arrived very quickly.”

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“Very pleased with the butt and it's appearance. Instructions easy to follow. Any problem I had was how to remove the tap inside the butt as it was too far down for one person to unscrew whilst holding the fixing outside. May be better if the manufacturer left complete fixture loose.”

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“Works great, and looks good.”

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“Perfect just what i needed.”

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“Good product and prompt delivery and well packaged.”

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“Excellent selection of water butts at wide range of prices. Prompt delivery. Very satisfied.”

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“Excellent product, good instructions easy to fit. One very minor point my 1st waterbutt tap was a3/4" outlet this one is the smaller 1/2" tap so obviously takes longer to fill the watering can. Both waterbutts are connected to the gutter downpipes using the guttermate filter system, although not cheap they allow you to remove a plastic filter basket of debris that always seems to collect from the gutter system which is so much easier than the cheaper non removable ones.”

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“We've not assembled it yet, but it looks the business and will save on our water bills”

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“Amazing service and really good quality product”

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“good value and arrived promptly as advised and all items were as described, its easy to install and does a good job so well worth getting and definately from here as I shopped around and couldnt get a better deal elsewhere with all that is included with this one, would definately order from here again”

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“I was able to install the water but myself with the straight forward instructions provided. Now I am waiting for rain the fill my lovely new water butt.”

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“Great product, prompt delivery and well priced”

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Water Butts Direct is rated 4.5 based on 2,428 reviews