Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,428 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks so stylish”

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“Well constructed and perfect to store water for our chickens Quick delivery too”

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“Quality product that was delivered on time and not damaged at all.”

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“We haven't used our water butt yet as our garden needs attention first so i can'tcommenton the quality. However it was delivered earlier than expected and was well packaged.”

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“Delivered on time. Very solid construction Hopefully will last for years.”

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“No fuss ordering and the product was here within 48 hours. The company we previously purchased our water butts from took over 28 days for delivery so it's not too hard to work out who we will purchase from in the future. Great service!”

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“Excellent service, the butt arrived within 24 hours. A good quality strong waterbutt. Sensible price. Highly recommended”

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“Excellent service and excellent product, very impressed”

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“Quick & Helpful supplying what was needed but delivered by DPD which is always very likely to cause problems although on this occasion, for the first time in many deliveries, DPD did the job right except for minor damage to the packaging.”

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“water butt installed just waiting for it to rain but thank you”

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“What a clever idea. Easy enough to assemble. Hasn't rained since of course”

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“Very happy with my 300 litre stone effect water butt. Package delivered in good time and condition. Clear instructions for fitting.”

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“Very efficient company, good value for money, the product was good quality. Would recommend this company.”

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“Good Quality water butt, not too big, not too small just the right for the garden. Good design.”

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“Good service, delivery was put in safe place. Thank you Les”

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“Excellent service all round, good quality very easy to install very happy thank you.”

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“I have purchased water butts in three separate occasions from this company. I ordered the replica tree trunk version. It is most impressive. Delivery and customer service has been excellent.”

Water Butts Direct 5 star review on 29th January 2023

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“The water tank was delivered within a few days by a very helpful courier who was prepared to help offload and move the tank to a temporary location on our property. Additional items arrived by Royal Mail on the same day. Some literature/recommendations for installing would have been helpful.”

Helpful Report

Good afternoon, If you are needing any more installation information, please do not hesitate to contact our customer service/technical team at cs@gm8group.com. Kind regards, Water Butts Direct.

“Item ordered and delivered within the specified time scale. Only improvement could be that a "your item has been despatched email" could have been done.”

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“Perfect website perfect butts Perfect quick delivery 🚚”

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Water Butts Direct is rated 4.5 based on 2,428 reviews