Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,377 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

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“Excellent service and prompt delivery. Repeat order after previous products were so good.”

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“Very good and quick service.”

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“Very fast delivery, well packaged & a great price. Highly recommended.”

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“Quick delivery and easy set up”

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“Child lock is very difficult to open especially when you have arthritis”

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“Good range. Good website. Prompt delivery”

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“Easy to find the size of butt I wanted. Simple to order - along with the important accessories. Delivery was prompt considering that my availability prevented earlier delivery.”

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“Very pleased with the look and functionality of this water butt. Quite expensive for what it is but it does have a more aesthetically pleasing look.”

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“Love the water butt. Delivery was as promised and very efficient.”

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“It's very good - ideal against the white render but larger diameter than previous pipe so won't fit in the brass holders unfortunately.”

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“Ordered slimline water butt to replace present old one that was leaking. Arrived un damaged in the time stated. Had to make a hole in the lid for the down pipe ( I wrongly assumed it would already have one) duh. This was easy enough to do and has been filling up nicely. No issues whatsoever.”

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“Items were delivered without fuss but the butt had a couple of the "lugs" broken off of the lid for some reason. Guess I should have fussed perhaps they will read this and replace , fingers crossed.”

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“just what i was after, fits nicely between shed & fence, ideal for small spaces.”

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“The water butt was rather larger than I was expecting, but my husband has installed it successfully and it's beginning to fill up with water. /”

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“excellent service, had what i needed, arrived quickly, no worries”

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“Really pleased with my new water butt, good quality at a reasonable price. Easy to order online and quick delivery so would recommend and order again. Thank you”

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“Great water butt with a neat and streamlined shape. Very speedy delivery. Very pleased .”

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“Hello, I bought the 250 litre capacity water butt and I am well satisfied and if I needed another water butt, I would buy again from Water Butts Direct. Sincerely, John Meek”

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“Came quickly. Only issue was the tap connection leaking. Only after it had collected quite a bit of rain could i see it dripping. Had to get some PTFE tape and wrap around the thread. Seems ok now. So if you buy one make sure you have some tape just in case, or perhaps stick some on during setup to avoid getting wet later!”

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“great product, practical size,looks good fit for pupose”

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Water Butts Direct is rated 4.5 based on 2,377 reviews