Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,131 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery good”

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“Brilliant product and great service definitely recommend”

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“Very happy with the Water Butts its in place and doing what it was made for catching rainwater for my pants AAA”

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“Arrived promptly and as advertised.”

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“Ordered a water butt made of recycled plastic. The water butt and connections arrived within a week, as notified. No problems.”

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“Excellent product at a competitive price. Quick delivery. Office staff very helpful with queries”

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“The customer care was excellent as buying an expensive water butt you need to make sure it was what you wanted, we emailed and spoke on the phone and I was sent more details which really helped me to make the decisoon.”

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“Looks really good but not installed yet!”

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“Followed instructions, and to my suprise got it right first time, butt now full, delighted”

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“Exactly what I wanted.”

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“Excellent product complete and ready to fit with full instructions. The company is also great with fine customer service.”

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“Excellent Product, quality service - thanks team”

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“Delivered when stated all components in butt”

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“Bought this for my son who had recently been without water due to an area pump failure!!. Now he knows he will always have water for loo flushing and the garden! The butt came quickly and we were well informed about its journey progress. The quality is good and although there is a square downpipe the kit to connect the butt to the pipe is universal and is easy to connect. Very satisfied with the product and would highly recommend.”

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“Was delivered very quickly. A good quality product and easy to assemble.”

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“Pleased with this water butt. Just what I needed.”

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“I recently ordered 2 water butts from Water Butts Direct and I'm very pleased with my purchases. I particularly liked that the butts came with stands and fixing kits. I was looking for a water butt to match one I already had, and the wide range of choices meant that I was able to select an exact match. I would, however, have appreciated more communication about the date and time of the delivery.”