Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,063 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

“Ordered a water but connecting kit. Easy on line order quick delivery and competitive price. Purpose designed for my water buts. Please note only suitable for top join as would not withstand pressure if butts connected at low level but that was made clear before I purchased.g”

Water Butts Direct 5 star review on 29th August 2021

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“Very swift delivery. Had no need to contact seller as the water butt I ordered was perfect. Would recommend this company and would certainly use them again.”

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“I’m very happy with my water butt. It is easy enough to install and collects plenty of water to keep my plants moist. Really a good looking feature for a garden. I also have a cheaper, plain butt behind the shed but this one can be proudly displayed.”

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“Most impressed when our water butt arrived much earlier than expected. It was more expensive than we had planned but looks amazing, especially the proper brass tap.”

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“The part was supplied quickly and accurately”

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“Prompt delivery, water butt all good, larger size is just what we needed”

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“The water butt and stand were easy to put together if you follow the instructions. I will be buying two more later this year.”

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“I needed to contact before purchase as I needed an extra long connection hose. Really helpful. Then had to ring again, as had forgotten to order drill bit. Added to the order with no fuss. Yet to be fitted, but I'm very happy with the service.”

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“Excellent service. Hadn't used them before but my water butt arrived within 4 days of ordering. Kept informed of delivery date/time and arrived as notified and well packaged. Would highly recommend and would use again.”

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“Excellent service, study, robust water but that looks good”

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“Great product, great service. Would recommend.”

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“The items were delivered in a reasonable amount of time. It would have been nice to include down pipe rain water diverters but no matter.”

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“Ordered 2 butt's with stands, taps etc. Quick delivery and the product quality is excellent.”

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“Delivered speedily, it was the only site I could find white tubing to match the downpipe!”

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“arrived very promptly, good quality. very pleased.”

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“Excellent service. Product very good, did the job perfectly. Would recommend.”