Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,427 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,427 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described just waiting for rain now instructions easy to follow looking good”

Helpful Report

“As my water butt had to be sited around the corner from the rainwater pipe I needed almost twice the standard length connection than that supplied with it and, as the RWP is white, needed to match that with the replacement I bought from you. It is very complimentary and has already filled the 210 ltr butt. Perfect”

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“Speedy efficient delivery of a slim line water butt. Easy to connect up and now just waiting for the rain!”

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“Just what I needed thanks”

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“The three water butts I ordered arrived very quickly. I was very pleased with two out of three, the slimline polybutts, which are well made and solid. However, the one disappointing thing was the base of the Strata Slimline which was in four parts and had to be taped together. The Strata itself was a good size and well made. I still think the service and quality is worth 5 stars and recommend the company.”

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“wrong order delivered, Jess sorted it out same day, excellent service, good product, needed thread tape to seal taps, looking good so far, rain today hopefully, will be back to waterbutts direct, thanks.”

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“The service I received from the company was exceptional and delivery was outstanding. I can highly recommend.”

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“Prompt service Easily installed”

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“Arrived quickly. Not installed yet since we must empty it's predecessor and it hasn't stopped raining! Looks good though”

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“Amazing customer service - very helpful advice on the phone. Quick delivery of products. Thank you!”

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“Big sturdy water butt. Excellent quality. Arrived on time. Many thanks”

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“Great service, very quick delivery. Well wrapped. Good quality product. Bought two slimline waterbutts and very pleased with them.”

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“250L Slimline Water butt turned up well packed. Had it fitted in an hour. No leaks. Filling up already. Great quality. Fantastic valuting a second one later for the shed roof.”

Water Butts Direct 5 star review on 25th July 2023

Helpful Report

“The new water butt is a very good buy and will be good for saving money with water bill rising and my flowers are being well watered now for FREE”

Helpful Report

“Very pleased with purchase. Quick delivery. It came with all parts described, nothing missing and all holes drilled. It was easy to fix to down pipe guttering off shed at allotment. The stand is sturdy and level. Tight fitting lid.”

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“Excellent customer service. The delivery person was very efficient and polite.”

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“Arrived within the timeline that I was given, so no all day wait in the house. Product as described and fitted easily to my water butt. Very pleased overall. Would use the company again and definitely recommend.”

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“Received our large water butt promptly, well built & good quality brass fittings & a decent diverter kit.”

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“Excellent service- easy to order, pay with free delivery on the date and time. Good quality and all in all value for money.”

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“Nothing to add other than to say the service was excellent. Quick delivery, well packaged at a good price. Thank you”

Helpful Report

Water Butts Direct is rated 4.5 based on 2,427 reviews