Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Very helpful on the phone in choosing the correct pump for my fountain. It arrived promptly and is an excellent product at a good price. A "highly recommended" from me and I will shop with them again.”

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Posted 11 years ago

“Ordered the UV Lamp for my pond online one day and received it the very next day. Great Service and will definitely use you again.”

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Posted 11 years ago

“Excellent speedy service”

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Posted 11 years ago

“If it was not for Bradley a member of your staff I would not have been able to put the water feature together. The instructions should contain a red triangle warning you, you need a honours degree in engineering to uderstand these instructions. Bradley was very patient understanding and helpful. I have a reputation of being very capable of putting things together but these instructions got the better of me. Anyway the foutain is up and running and the fish and ducks love it Joy”

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Posted 11 years ago

“I was buying material for constructing a pond in the garden, I found the web site itself very useful and on the phone the staff were generous with time and helpful information. The order arrived very quickly.”

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Posted 11 years ago

“Oase pump failed under warranty and was replaced quickly without any hassle at all. Very impressed with the service.”

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Posted 11 years ago

“Haven't fitted goods yet but are good quality finish and were packed well. Look forward to seeing them fitted”

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Posted 11 years ago

“I've had reason to call Water Garden twice since I purchased my pumps & filters, on both occasions they were very helpful & informative, I would always come back for anything else I need for my pond.”

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Posted 11 years ago

“Excellent service and speedy delivery. Plants safely packed and fresh on arrival. Thank you”

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Posted 11 years ago

“I purchased "Algae Control - 25g treats 70,000 Litre" for my pond and followed the instruction to the letter. Within a week it started to take effect and I now have a clear pond. Last year I spent well over a £100 on a well known chemical treatment which worked just as well. I know what I will buy if I have the same problem again and I will be saving money. Very pleased with the results so far.”

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Posted 11 years ago

“Very professional and was able to provide me with advice as well as the items I needed.”

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Posted 11 years ago

“I found water garden on the internet and was very impreesed with the advise that I received and thereafter the delivery and product that I now have, thank you.”

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Posted 11 years ago

“Thank you for your prompt and efficient service”

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Posted 11 years ago

“Excellent advise and incredible service. Well done to Andy and his team.”

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Posted 11 years ago

“Excellent service, very quick delivery ........ would use again and recommend!!!”

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Posted 11 years ago

“Quick response to a question and a fast delivery. Very good service. I would certainly recommend you”

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Posted 11 years ago

“I can't imagine better service----my goods were most cheerfully delivered only hours after the order went in. Brilliant!”

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Posted 11 years ago

“first class service promt delivery first class products exellent company to deal with”

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Posted 11 years ago

“Had a much wider selection than other vendors. They set up the feature we favoured whilst we went off to lunch so we could see it operating. Nothing was too much trouble.”

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Posted 11 years ago

“Very helpful people at the Water Garden Farlington, I had a problem which was soon put right would recommend. Thank you”

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Posted 11 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews