Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“The company were brilliant - extremely fast delivery and efficient packaging. My address is not easy to find and they even printed a map for the courier. The water fountain looks amazing - but - it only comes in 2 pieces which is going to make it difficult to clean. It would be a better design if each 'dish' was separated from the other. However, it looks really nice and I would be hard pressed to find anything else I like quite so much. All in all a very happy customer and will certainly use this company again.”

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Posted 11 years ago

“Excellent service”

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Posted 11 years ago

“They were more than happy to help me even though I was only making a small purchase had a slight problem with the item but they sorted it without question. I would recommend and use them again.”

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Posted 11 years ago

“Very good service goods arrived the next day. On line help great idea and answered all queries. Will use them in the future.”

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Posted 11 years ago

“Ordered on Saturday arrived on Monday, excellent service, thanks”

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Posted 11 years ago

“Prompt efficient service, part delivered on time and very well packaged”

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Posted 11 years ago

“Excellent service, I only ordered the replacement lamp on Saturday and it arrived Monday and was very well wrapped to avoid damage.”

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Posted 11 years ago

“Very Pleased, Good product knowledge and technical suuport. Cert good delivery, will visit again.”

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Posted 11 years ago

“Site easy to use, order received promptly,thank you”

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Posted 11 years ago

“Information on the website was easy to access and well laid out. I have little experience of ordering on line so was reluctant to follow the procedure and instead, telephoned the help line. Unfortunately the line was unmanned because it was a bank holiday but the next day a very friendly man, with excellent product knowlege, gave me good advice, took my order and it was delivered two days later. I would certainly recommend your Company.”

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Posted 11 years ago

“Excellent product, came on time, good value, really pleased - well done Water Garden”

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Posted 11 years ago

“Great service. Ordered on a Sunday afternoon and was delivered by Tuesday. Will definitely order again.”

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Posted 11 years ago

“Yes very good company.. I had found an old fountain and wanted to get the right pump etc for it ... I first went to the showroom and got good advice, then, when I needed the goods I ordered them and it all arrived the next day. Then when my builder struggled with the assembly they answered his queries with skill and good humour. Always knowledgable and helpful”

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Posted 11 years ago

“Very quick delivery”

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Posted 11 years ago

“Friendly, helpful people, excellent products and speedy service!!”

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Posted 11 years ago

“Absolutely excellent service. Very responsive and knowledgeable person on the phone who talked me through all the options and ensured that we purchased the most appropriate. The product was dispatched immediately and is working very well. Would certainly recommend this company.”

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Posted 11 years ago

“VERY helpful an friendly I had no idea what i needed adviced given were very patient Thankyou”

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Posted 11 years ago

“Products sold excellent and advice when needed also first class, thank you.”

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Posted 11 years ago

“Staff very knowledgeable and helpful and prompt deliveries . During and after enquiries possibly too many e mails but overall good supplier”

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Posted 11 years ago

“Great service. Very knowledgeable and always extremely helpful.”

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Posted 11 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews