Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,807 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,807 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“Spare parts for Oase pool lights, good price and superfast delivery”

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Posted 1 week ago

“Great, patient service. Customer service chap was particularly helpful and ordering/ delivery proces easy to use and efficient.”

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Posted 2 weeks ago

“Very happy with my purchase from Water garden and 5 star service would definitely recommend”

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Posted 2 weeks ago

“Valuable technical advice and prompt delivery.”

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Posted 3 weeks ago

“When I needed to order a pump, hose and equipment, the staff were helpful and knowledgeable. Later when I had difficulty getting an App to talk to the equipment controller, the staff once again came to the rescue and talked me through it. A smashing company I would recommend to anyone.”

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Posted 1 month ago

“Great service order placed & delivered in 2 days.”

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Posted 1 month ago

“Excellent small filter system. Cleared a murky small fish pond within 7 days. The water is now crystal clear.”

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Posted 2 months ago

“Great service, product ordered & delivered within a couple of days.”

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Posted 2 months ago

“Thank you for your excellent support and advice”

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Posted 2 months ago

“Fantastic piece of equipment perfect for my garden”

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Posted 2 months ago

“Bulbs working fine,and refund for misorder arrived promptly. Super service.”

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Posted 2 months ago

“All good , very pleased with this system”

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Posted 2 months ago

“Water Garden wer ehighly efficient as ever and the helpful over the phone, the product arrived next day.A key reason we have been switichg over the Water Garden, is thier excellent over the phone help and advice.”

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Posted 2 months ago

“Excellent product speedy delivery very good price”

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Posted 3 months ago

“Contacted Andy ? think the boss very helpful over phone and when told him we were coming to visit said more than welcome when arrived everything ready and packed as ordered Brad served us couldnt of been more helpful with advice etc and also helped and advised for another job we went and looked at would recommend highly and as proffesional Co doing ponds etc will definately use again ! 9.5 /10 dropped 1/2 mark as because we come so far spent a few quid they could of offered us a cuppa Lol !!!”

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Posted 3 months ago

“Good price prompt delivery and an excellent unit......it is OASE of course.”

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Posted 3 months ago

“The Oase Filtral pond pump I ordered from Water-Garden arrived promptly and intact. The unit looks to be good quality, nice to see Oase maintaining high standards, but I have still to install the pump as our water feature is not yet finished, so I cannot comment on functionality. Dealing with Water-Garden was a hassle-free experience , their customer service and product knowledge is excellent.”

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Posted 3 months ago

“Ordered a air pump unfortunately we could purchase this one.but somebody phoned us to inform us of this .so we Ordered a different one.wasn't the one one we wanted but does the job perfectly. Customer service is brilliant 😊”

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Posted 3 months ago

“Not used Water Garden fir a while, went on line, found what I needed, order was dispatched and delivered quicker than expected. Thanks”

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Posted 3 months ago

“Excellent customer service. The pump I’d ordered had been superseded by a newer version and they gave me a call to tell me that whilst ensuring I still received it for fast-track delivery.”

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Posted 3 months ago

Water Garden is rated 4.9 based on 1,807 reviews