Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,878 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new pump works ok”

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Posted 4 days ago

“Excellent product & seems to be working very well!”

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Posted 1 week ago

“As I am very elderly and trying to manage a quite large garden pond I really appreciate their help and advice. They enabled me to take a short video clip of how to replace the ultra violet bulb in my pump. My grandson used that to help him change the bulb for me.”

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Posted 1 week ago

“I was very happy with the advice I received from Andy who steared me towards the 2000m Lake Diffuser System. I have installed it and am very pleased with the resulting improvement in water clarity. On Andy's advice I also bought the Profi Water Test Kit and am taking regular readings. I intend to get back to Andy in 2/3 weeks with my readings and see if he recommends any further treatment. Frank Pawley”

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Posted 1 week ago

“Very good service, helpful to identify the part I needed for pump. Arrived next day.”

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Posted 1 week ago

“Great product at a good price and very fast delivery.”

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Posted 2 weeks ago

“Very pleased I replacedwill the fitting. The original (cowboy) installer did not fit the nozzle supplied with the fitting. as a result the uv cleaning ring did not work and the uv light sleeve was always covered with brown scale. After fitting the nozzle the uv light cleaning ring spins round, so hopefully my brown scale problemis a thing of the past and my uv light work properly.”

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Posted 2 weeks ago

“EASY TO ORDER, PACKAGED PROPERLY, DELIVERED PROMPLY, ARRIVED SAFELY, EASY TO INSTAL. 5 STAR FROM FIRST TO LAST”

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Posted 2 weeks ago

“Excellent service. Provide very helpful advice on the phone. Replaced a faulty part within 24 hours”

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Posted 3 weeks ago

“Excellent service, the guy was knowledgeable patient listening to my requirements. I would recommend this company to anyone.”

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Posted 4 weeks ago

“Excellent helpful customer service when ordering. Quick next day delivery.”

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Posted 1 month ago

“Great display of plants for our garden ponds. I must say, the plants when delivered didn't disappoint. we will be purchasing from Water Gardens in the future.”

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Posted 1 month ago

“I bought for someone else and I think they are very pleased. Thank you 👍”

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Posted 1 month ago

“Top service again guys!!”

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Posted 1 month ago

“Purchased the Oase filter to replace a pressurised filter that was struggling to keep my pond clear. Really easy to set up (although the included instructions are poor) after some research online. Within 24 hours the water was much clearer and now, after nearly 2 weeks, the pond is looking great. Fantastic service from Water Garden, will use them an again.”

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Posted 1 month ago

“Installation was very easy. I had to change connectors on my pipes to and from the pond as screw threads were one size bigger on the new filter. No problems as all fixtures allowing this came with new filter. Pond looked a lot cleaner after 48 hrs running. Purging filter was also straight forward. Would have given 5 stars but price of filter was high.”

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Posted 1 month ago

“I received the product very quickly and it was fitted and worked. My pond is now flowing well. Very impressed with service I received and would definitely recommend Water Garden.”

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Posted 1 month ago

“Really friendly, knowledgable and helpful staff. Will be using them again!”

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Posted 1 month ago

“Items arrived on time and in good condition as ordered. Very helpful in selecting the pump I needed for a new fountain.”

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Posted 1 month ago

“Very helpful service and communication. Ordered item arrived promptly and resolved the issue as required.”

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Posted 1 month ago

Thank you for the 5 Star review and I'm very pleased to hear the pond liner repair kit solved your issue. Kind Regards - Andy @ Water Garden Ltd.

Posted 1 month ago

Water Garden Ltd is rated 4.9 based on 1,878 reviews