Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,850 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent product, we have very clear water in our pond, we can recommend this product fr the use in ponds.”

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Posted 1 week ago

“A good product - does exactly as described. A success! Thank you. Note:- I did want to rate Water Garden and your customer service as " Very Good ", but clicking on the stars and boxes did not appear to register. Kind regards, Ian Underwood”

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Posted 2 weeks ago

“This company were very prompt when I shopped online for a replacement water feature pump. Easy to use website and excellent customer service. If needed, I would use them again”

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Posted 2 weeks ago

“Very helpful . Good advice.”

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Posted 2 weeks ago

“Great product and cured my pond leak perfectly”

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Posted 2 weeks ago

“Elots of help from brad who founda cheaper alternative in their range to the one I had started to purchase and sustituted it , after notifying me, saving me £7. I put in the new fiter parts and a new UV lamp imediately and once again have a totally clear garden pond.”

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Posted 2 weeks ago

“Fantastic Service and an Amazing Product from Water-Garden.co.uk I recently ordered items for my pond from Water Garden and I was thoroughly impressed by their fast delivery. My order arrived much quicker than I anticipated, allowing me to get started on my pond maintenance right away. This efficient service was a great start to my experience with them. One of the key purchases I made was the PondoVac 3, and I can honestly say it's been a revelation for my pond! This pond vacuum is simply fantastic. Not only is it incredibly easy to use – the setup was a breeze, and the operation is very intuitive – but it has also vastly improved the health and condition of my pond. Before using the PondoVac 3, I struggled with murky water and a build-up of debris on the bottom. Now, after just a few uses, the water is noticeably clearer, and the sludge and leaves are gone. I can see my fish much better, and the overall environment looks and feels so much healthier. It's made a significant difference to the entire ecosystem of my pond. Thanks to Water Garden's prompt delivery and the exceptional performance of the PondoVac 3, maintaining my pond is no longer a chore but a simple task that yields excellent results. I highly recommend both Water Garden for their service and the PondoVac 3 for anyone looking to effortlessly improve their pond's health and appearance!”

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Posted 2 weeks ago

“Always excellent service. Item delivered in good packaging. 2 Items were ordered in error online and I was promptly called and problem resolved.”

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Posted 2 weeks ago

“Great products. Really strong resevoir, but I bought a stand too, to be totally covered, as I have a very heavy stone feature. A resevoir I bought from another outlet was too flimsy. These are great and they state the weight they can hold. Super helpful. It's all installed nicely.”

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Posted 3 weeks ago

“Good buy fast delivery”

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Posted 1 month ago

“Looking good and and great service.”

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Posted 1 month ago

“I needed to replace my uv light for my filter system and decided to get the Phillips uv light as it seemed the best one for me and very good reviews.”

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Posted 1 month ago

“Excellent service from Water Garden,good value products”

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Posted 1 month ago

“The part I required was easy to find and order. It arrived very fast. Good service”

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Posted 1 month ago

“as good as last time.”

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Posted 1 month ago

“Excellent service as always”

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Posted 1 month ago

“Purchased a Oase pump. Great service from the team at Water Garden!”

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Posted 1 month ago

“Fabulous fanks”

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Posted 1 month ago

“User friendly website and product exactly as described. Prompt processing and despatch of my order fully met my expectations of a professional business. All in all a good online shopping experience.”

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Posted 1 month ago

“Very knowledgeable people on the end of the phone, how rare is that? Online ordering is relatively simple and delivery is excellent (3 days) I will use them again”

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Posted 1 month ago

Water Garden is rated 4.9 based on 1,850 reviews