Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,850 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Very quick delivery and service even had a problem with my old pump which they helped with as well. Great company will be back thanks”

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Posted 1 month ago

“Called into centre, very helpful and friendly, knew what was required. I had been recomended by a friend who had a pump from them last year, I would have no hesitation to recommend to anyone wanting to find a decent good value pump.”

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Posted 1 month ago

“Great service, advice and always the number 1 shop for all aquatic related products.”

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Posted 1 month ago

“Easy to order, quick delivery and just the replacements I needed. Perfect what more can you want.”

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Posted 2 months ago

“Great sevice, everything arring as expected. I was kept up to date with deliveery etc”

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Posted 2 months ago

“Finding the right product was easy and the service prompt and efficient”

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Posted 2 months ago

“Excellent experience. Andy extremely helpful and professional. Delivery quick and reliable.”

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Posted 2 months ago

“Very helpful advice on the phone and order was ready and waiting with just a couple of hours notice. Excellent service all round at the right price.”

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Posted 2 months ago

“The customer support in buying the right equipment for my water feature was fantastic.”

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Posted 2 months ago

“Great product and service all round. Staff were very helpful when I had queries and the delivery of my goods ordered, came to me within days. Five stars around!! Would definitely recommend them. Water pump was incorporated into this water feature providing filtration and pump/flow of water.”

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Posted 2 months ago

“They had advised me that I needed to change the UV bulb in my filter, I purchased one on line and they also honoured an old voucher that I hadn't used before which was appreciated. As it turned out the one already in the flter was broken and may have been since delivery - the glass bulb just came out leaving the screw part in the filter. I managed to remove that and screwed in the new bulb which seems to be working already as there is a noticeable improvement to water quality.”

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Posted 2 months ago

“Great just the job for my pond powering the filtrations waterfall. Thank you water garden ❤️🙏”

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Posted 2 months ago

“Very friendly and efficient service, when I had an issue with a product it was replaced quickly and with no fuss. Highly recommended”

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Posted 2 months ago

“Good price - delivered very quickly. I have set up the filter unit and everything works fine.”

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Posted 2 months ago

“Good range of merchandise and easy to find and purchase”

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Posted 2 months ago

“The employees understand their business well and I have always been treated with courtesy. I always return to the business for spares.”

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Posted 2 months ago

“Good quality products and fast delivery”

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Posted 2 months ago

“Excellent service, nothing was to much trouble. All delivered on the day promised and on time. Really pleased would recommend”

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Posted 3 months ago

“Purchased a pump and hose. Just finished our pond and waterfall. Product is brilliant.”

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Posted 3 months ago

“Guys were super helpful and got some extremly rare parts for me swiftly and with a smile!”

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Posted 3 months ago

Water Garden is rated 4.9 based on 1,850 reviews