Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,885 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top service again guys!!”

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Posted 2 months ago

“Purchased the Oase filter to replace a pressurised filter that was struggling to keep my pond clear. Really easy to set up (although the included instructions are poor) after some research online. Within 24 hours the water was much clearer and now, after nearly 2 weeks, the pond is looking great. Fantastic service from Water Garden, will use them an again.”

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Posted 2 months ago

“Installation was very easy. I had to change connectors on my pipes to and from the pond as screw threads were one size bigger on the new filter. No problems as all fixtures allowing this came with new filter. Pond looked a lot cleaner after 48 hrs running. Purging filter was also straight forward. Would have given 5 stars but price of filter was high.”

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Posted 3 months ago

“I received the product very quickly and it was fitted and worked. My pond is now flowing well. Very impressed with service I received and would definitely recommend Water Garden.”

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Posted 3 months ago

“Really friendly, knowledgable and helpful staff. Will be using them again!”

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Posted 3 months ago

“Items arrived on time and in good condition as ordered. Very helpful in selecting the pump I needed for a new fountain.”

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Posted 3 months ago

“Very helpful service and communication. Ordered item arrived promptly and resolved the issue as required.”

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Posted 3 months ago

Thank you for the 5 Star review and I'm very pleased to hear the pond liner repair kit solved your issue. Kind Regards - Andy @ Water Garden Ltd.

Posted 3 months ago

“Item supplied was exactly what I needed. Was a pleasure to talk to knowledgeable people.”

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Posted 3 months ago

Hi Robin. Thanks for the 5 star review and I'm pleased to hear the new lighting transformer has you back up and running again. Best Regards - Andy @ Water Garden Ltd.

Posted 3 months ago

“Excellent help and service from Water Garden”

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Posted 3 months ago

Thanks Peter for the kind review and glad we could be of service. Best Regards - Andy @ Water Garden Ltd.

Posted 3 months ago

“What a result spot on in a few days well worth the money”

Water Garden Ltd 5 star review on 19th June 2025

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Posted 3 months ago

“Excellent customer service and assistance with my Oase Filtoclear product which had failed. Very helpful staff and prompt resolution.”

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Posted 3 months ago

“Very fast delivery. Quality products.”

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Posted 3 months ago

“Helpful knowledgeable help at the telephone followed by prompt delivery.”

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Posted 3 months ago

“Excellent product, service and very quick delivery.”

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Posted 3 months ago

“The item arrived very promptly and was easy to install. I am delighted”

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Posted 3 months ago

“Excellent product, we have very clear water in our pond, we can recommend this product fr the use in ponds.”

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Posted 4 months ago

“A good product - does exactly as described. A success! Thank you. Note:- I did want to rate Water Garden and your customer service as " Very Good ", but clicking on the stars and boxes did not appear to register. Kind regards, Ian Underwood”

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Posted 4 months ago

“This company were very prompt when I shopped online for a replacement water feature pump. Easy to use website and excellent customer service. If needed, I would use them again”

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Posted 4 months ago

“Very helpful . Good advice.”

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Posted 4 months ago

“Great product and cured my pond leak perfectly”

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Posted 4 months ago

Water Garden Ltd is rated 4.9 based on 1,885 reviews