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Water Garden Ltd Reviews

4.9 Rating 1,931 Reviews
96 %
of reviewers recommend Water Garden Ltd
4.9
Based on 1,931 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Water Garden Ltd Reviews
This was the first time constructing a water feature so I had no experience. I contacted them and spoke with Andy who I have to say was amazing. Not only did he have a quote back to me the same day, he also designed what I required and ordered the products for me. First class service and a massive thanks to Andy.
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Posted 4 months ago
Great service, advice and support from Water Garden, as always. Whatever is needed, they always have a solution and product available. My Promax pump failed and they recommended a PondMax Eco which was better suited to the pond requirements. (NB my Promax pump was connected to a large diameter pipe, which was much bigger than the PondMax small outlet, so a large adapter was required to fit the PondMax to my pond pipework, see photo below. Promax on the right & PondMax on the left)
Water Garden Ltd 5 star review on 19th April 2026
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Posted 4 months ago
Does the job though noisier than expected and loose hose has to be held on with tape. Very helpful phone conversation
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Posted 4 months ago
I have had great advice and interaction with Water Garden. They are very helpful and knowledgeable.
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Posted 4 months ago
I have used the Water Garden for years now. I go back to them because I trust the team and have confidence in the quality of stock they sell. Bradley is patient, helpful and knowledgeable with nothing being to much trouble. Basically they know the products well and advice accordingly.
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Posted 5 months ago
Very pleased with information when I phoned in , product delivered on time and good quality , Thankyou , I will use you again
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Posted 5 months ago
Excellent service in delivery. I have to wait for the pond to be cleaned and serviced and have not yet used the fountain attachment yet.
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Posted 5 months ago
Very helpful and I was given good advice on my purchase.
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Posted 5 months ago
Kept me informed of my delivery would certainly recommend, will certainly use again
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Posted 5 months ago
Super helpful advice. I purchased the blade fountain and acessories. Looks amazing. The photo does not do it justice!
Water Garden Ltd 5 star review on 4th March 2026
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Posted 5 months ago
Quick delivery and great product selection
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Posted 6 months ago
Excellent value, really good quality and such a helpful team. Would definitely use and recommend them again and again, thank you for all your support
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Posted 7 months ago
Excellent product great value excellent advice on product thanks
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Posted 7 months ago
Cannot rate highly enough the help and support from Bradley on a few issues i was having with a water feature. Several emails, lots of questions and all answered promptly and extremley helpful. I have not been able to fully install the items purchased due to weather but i have no doubt the product will be fine, even if not as there is a little bit of trial and error, the support is the governing factor and this was faultless.
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Posted 8 months ago
Quick delivery and right product
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Posted 8 months ago
I have used Water Garden on several occasions and find them to be extremely helpful and effective, service and products first class
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Posted 8 months ago
Very knowledgable and helpful - highly recommended
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Posted 8 months ago
Great fast service
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Posted 9 months ago
These people are very good, they know the tech and they are very efficiant - a well run business.
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Posted 9 months ago
Brilliant quick service would use again
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Posted 9 months ago
Water Garden Ltd is rated 4.9 based on 1,931 reviews