Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,878 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Item supplied was exactly what I needed. Was a pleasure to talk to knowledgeable people.”

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Posted 1 month ago

Hi Robin. Thanks for the 5 star review and I'm pleased to hear the new lighting transformer has you back up and running again. Best Regards - Andy @ Water Garden Ltd.

Posted 1 month ago

“Excellent help and service from Water Garden”

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Posted 1 month ago

Thanks Peter for the kind review and glad we could be of service. Best Regards - Andy @ Water Garden Ltd.

Posted 1 month ago

“What a result spot on in a few days well worth the money”

Water Garden Ltd 5 star review on 19th June 2025

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Posted 2 months ago

“Excellent customer service and assistance with my Oase Filtoclear product which had failed. Very helpful staff and prompt resolution.”

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Posted 2 months ago

“Very fast delivery. Quality products.”

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Posted 2 months ago

“Helpful knowledgeable help at the telephone followed by prompt delivery.”

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Posted 2 months ago

“Excellent product, service and very quick delivery.”

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Posted 2 months ago

“The item arrived very promptly and was easy to install. I am delighted”

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Posted 2 months ago

“Excellent product, we have very clear water in our pond, we can recommend this product fr the use in ponds.”

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Posted 2 months ago

“A good product - does exactly as described. A success! Thank you. Note:- I did want to rate Water Garden and your customer service as " Very Good ", but clicking on the stars and boxes did not appear to register. Kind regards, Ian Underwood”

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Posted 2 months ago

“This company were very prompt when I shopped online for a replacement water feature pump. Easy to use website and excellent customer service. If needed, I would use them again”

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Posted 2 months ago

“Very helpful . Good advice.”

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Posted 3 months ago

“Great product and cured my pond leak perfectly”

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Posted 3 months ago

“Elots of help from brad who founda cheaper alternative in their range to the one I had started to purchase and sustituted it , after notifying me, saving me £7. I put in the new fiter parts and a new UV lamp imediately and once again have a totally clear garden pond.”

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Posted 3 months ago

“Fantastic Service and an Amazing Product from Water-Garden.co.uk I recently ordered items for my pond from Water Garden and I was thoroughly impressed by their fast delivery. My order arrived much quicker than I anticipated, allowing me to get started on my pond maintenance right away. This efficient service was a great start to my experience with them. One of the key purchases I made was the PondoVac 3, and I can honestly say it's been a revelation for my pond! This pond vacuum is simply fantastic. Not only is it incredibly easy to use – the setup was a breeze, and the operation is very intuitive – but it has also vastly improved the health and condition of my pond. Before using the PondoVac 3, I struggled with murky water and a build-up of debris on the bottom. Now, after just a few uses, the water is noticeably clearer, and the sludge and leaves are gone. I can see my fish much better, and the overall environment looks and feels so much healthier. It's made a significant difference to the entire ecosystem of my pond. Thanks to Water Garden's prompt delivery and the exceptional performance of the PondoVac 3, maintaining my pond is no longer a chore but a simple task that yields excellent results. I highly recommend both Water Garden for their service and the PondoVac 3 for anyone looking to effortlessly improve their pond's health and appearance!”

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Posted 3 months ago

“Always excellent service. Item delivered in good packaging. 2 Items were ordered in error online and I was promptly called and problem resolved.”

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Posted 3 months ago

“Great products. Really strong resevoir, but I bought a stand too, to be totally covered, as I have a very heavy stone feature. A resevoir I bought from another outlet was too flimsy. These are great and they state the weight they can hold. Super helpful. It's all installed nicely.”

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Posted 3 months ago

“Good buy fast delivery”

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Posted 3 months ago

“Looking good and and great service.”

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Posted 3 months ago

“I needed to replace my uv light for my filter system and decided to get the Phillips uv light as it seemed the best one for me and very good reviews.”

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Posted 3 months ago

Water Garden Ltd is rated 4.9 based on 1,878 reviews