Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast service, product quality excellent. will definitely use the same supplier in future. rocket landscaping.”

Helpful Report

Posted 11 years ago

“Brad was exceptionally helpful and gave great advice!”

Helpful Report

Posted 11 years ago

“Service and delivery 100%”

Helpful Report

Posted 11 years ago

“Good service, new part installed to pond, all happy & the fish god bless them, thanks again”

Helpful Report

Posted 11 years ago

“Rally good on line advice (from ''andy' and my new pump arrived next day (even though I only expectd for normal courier) Thanks Roger”

Helpful Report

Posted 11 years ago

“Absolutely excellent service and very fast delivery. Oase pump installed in pond and water clear as crystal amazing”

Helpful Report

Posted 11 years ago

“Friendly, helpful and fast service. Very impressive. Thank you.”

Helpful Report

Posted 11 years ago

“If you have a problem, assistants are very helpful in solving the issue. Very quick delivery, hence why I returned to them for further items.”

Helpful Report

Posted 11 years ago

“Excellent technical knowledge, items in stock, collected same day, brilliant service.”

Helpful Report

Posted 11 years ago

“Can't praise this company highly enough. Bid for their Locarno Indoor Feng Shui fountain and although it is bigger than I thought it would be, I love it. Believe it or not, just after I had set it up and waiting for the water steriliser to arrive, I was busy dusting the shelf above my coffee table where I have placed the fountain and lo and behold knocked it down and it broke the bowl in 3 pieces! Talk about shock and horror. Went immediately back to Elliott at Water Garden who responded without delay and told me they would take their bowl from their display room and send it to me. All sorted and arrived within days. How great is that for customer service.”

Helpful Report

Posted 11 years ago

“Goods arrived promptly and in good order.ordered the 400gallon wooden pond ,it fitted together easily ,the liner is top quality.very pleased .”

Helpful Report

Posted 11 years ago

“Excellent service with fast delivery, which means I will purchase items from them again.”

Helpful Report

Posted 11 years ago

“Staff very helpful and knowledgeable. Product arrived the day after ordering. Excellent service would thoroughly recommend.”

Helpful Report

Posted 11 years ago

“Excellent service, I cannot believe how quickly the parcel arrived here. Perfect. Thank you.”

Helpful Report

Posted 11 years ago

“We spoke to several other so called Water Garden specialists, most were at best inept some diabolical on their product knowledge. However as soon as we spoke to Water - Garden we knew we had found THE SPECIALIST. Go elsewhere at your peril !! Benham Park”

Helpful Report

Posted 11 years ago

“Fast, very helpful service”

Helpful Report

Posted 11 years ago

“Fantastic people to deal with really pleased I found them ,will definitely use again”

Helpful Report

Posted 11 years ago

“Faultless service from start to finish!”

Helpful Report

Posted 11 years ago

“Would use this company again. Very happy with both the product ordered and the service. Good communication. Delivered as advised.”

Helpful Report

Posted 11 years ago

“Brad was very knowledgeable, patient and provided me with advice which led to the purchase of a new pump. I have got it going and our pond is working perfectly well again. Thanks Brad. Will definitely recommend Water Garden to friends.”

Helpful Report

Posted 11 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews