Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,933 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,933 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“I was very pleased with the help I received when I spoke with one of your sales team. He gave me all the info I needed to purchase a copper cascade with lights and when i placed the order with him, the goods arrived within 48 hours. We are waiting for our pond to be finished but I am sure we will be delighted with the cascade you have delivered. Excellent customer care and delivery. Well done!!”

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Posted 11 years ago

“Friendly helpful advice + next day delivery as promised. After two orders, the service side of things seems to be very good. However you do have to watch the pricing. Most things seem to be within the range of other internet stores (usually at the top end of that range) but liners and underlay seem significantly higher for exactly the same products.”

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Posted 11 years ago

“The staff the I dealt with were extremely helpful and provided me with good advice regarding the waterfall foam that I purchased. Speed of service was good too. I had some unused cans left over and they were kind enough to give me a refund. I would definitely use Water Garden again and can fully recommend them.”

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Posted 11 years ago

“I would definately use this company again; it was so refreshing to be able to speak with pleasant, knowledgable and helpful staff- it made the ordering a very pleasant experience. The order was also processed very quickly and arrived the next day.”

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Posted 11 years ago

“I ordered it on line which was very simple to understand, 48 hours later Fed Ex delivered it, excellent service all round. Thank you.”

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Posted 11 years ago

“Excellent swift service, will certainly use them again”

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Posted 11 years ago

“Easy to contact - immediate advice - item despatched that day”

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Posted 11 years ago

“Very happy with products very quick delivery ????”

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Posted 11 years ago

“Very pleased with my order, delivered on time and staff very helpful. Thank you.”

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Posted 11 years ago

“Excelent service. Superb customer support.”

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Posted 11 years ago

“First class service very pleased”

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Posted 11 years ago

“Fist class service from order to receipt!”

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Posted 11 years ago

“great product”

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Posted 11 years ago

“The Boston Oil Lamp look very impressive but I have problem with the wick staying alight even though it has enough oil to soak the wick with. Tried several times and going to try again tonight (27/09/2014) and see if it will stay on, otherwise I do not know what else to do.”

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Posted 12 years ago

“Very helpful company and staff. I had initial problems with my product but the staff were extremely helpful in listening to my concerns and eventually solved all the issues with the product ( a pentair large pond pump)”

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Posted 12 years ago

“Very helpful company. Pleasure to deal with. Thanks Again. Cleaner Ponds.”

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Posted 12 years ago

“I ordered a spare valve assembly for my Oase 30000 litre filter and it was delivered the following day. Very impressed with the delivery and service. I had a phone discussion with Water Gardens as to what was exactly required and they were accurate with their knowledge, without trying to sell me something more than I needed. Well done Water Gardens.”

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Posted 12 years ago

“Excellent price and rapid delivery.”

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Posted 12 years ago

“VERY IMPRESSED WITH EVERYTHING REGARDING MY RECENT ORDER WITH THE IMFORMATION I WAS GIVEN REGARDING THE PRODUCT ALSO THE KNOWLEDGEABLE WAY WITH WHICH YOUR STAFF MEMBERS DEALT WITH ALL MY QUESTIONS AND THE EXCELLENT PRICE I WAS GIVEN ALSO THE SPEEDY WAY MY ORDER WAS DEALT WITH [NEXT DAY DELIVERY IN ALL WELL PLEASED WITH EVERY ASPECT OF YOUR EXCELLENT SERVICE MANY THANKS”

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Posted 12 years ago

“I ordered an Aquamax Eco Classic 8500 Pump on Monday 15th September 2014 as my existing Nautilus 8000 had gone faulty over the weekend. I had an idea of what replacement pump I required but the guidance provided over the phone was professional and informative even though at this stage I was still only thinking of a purchase. The order was placed and the pump arrived the following day as promised (Subject of course to carrier meeting obligations). Thank you for your prompt and professional service and look forward to doing business in the future. Regards Robert McGuire”

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Posted 12 years ago

Water Garden Ltd is rated 4.9 based on 1,933 reviews