Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service, within 20 minutes of placing my order I received a call telling the product was discontinued but I could have an upgrade for the same price. It arrived the next day as planned, the improvements to the pump are noticeable and it is very powerful. A good experience overall, I would use them again.”

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Posted 5 years ago

“Excellent product by Oase delivered very quickly and well packed. Incredibly easy to fit and is already showing good results.”

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Posted 5 years ago

“Every question asked was answered in a professional manner and the product is great ,never had such clear water.”

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Posted 5 years ago

“Excellent product works very well and runs from solar charge for over 5hrs it would have been better to have a couple more extensions to the fountain but other than that I’m very pleased with it THANKYOU”

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Posted 5 years ago

“Appreciated the suggestion from Andy Staves to put in the filtral 3000 pump and filter. It turns out that this system is all I needed for flow to waterfall and water clarity. Wish I had installed this at the start as I now have a redundant Oase Aquarius universal premium 5000, which was too powerful for my pond. I guess I’ll try and sell it as it is only 2 weeks old. It was useful to talk through issues with your advisers and everything is going well now. Thanks”

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Posted 5 years ago

“Arrived quickly, exactly what it said, so far no problems (I'm using a water pump as part of a system to clean my duck pond, it gets clogged occasionally but I think anything would, doing well so far)”

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Posted 5 years ago

“Delighted with the water feature.”

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Posted 5 years ago

“Ordered my pond liner one day and it arrived the next. All other suppliers had an 8 weeks delay. Thank”

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Posted 5 years ago

“Brilliant service as always from this company pump arrived next day”

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Posted 5 years ago

“The Aquamax and your companies service have been exceiient”

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Posted 5 years ago

“Great customer support throughout the buying process with recommendations on which product would be suitable for our application. The product arrived quickly and well packaged. Once installed looked fantastic, did exactly what we wanted. Time will tell with the warranty of the unit but the overall the build quality is superb.”

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Posted 5 years ago

“Outstanding service, order was despatched quickly and fast delivery, unfortunately there was a damaged part in the box, no fault of theirs, but contacted them and replacement part sent out next day! With good communication thought out! Highly recommended”

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Posted 5 years ago

“I much appreciated the advice as to choice of equipment gained by 'phone from Water Garden's staff. So far the equpment [Punp and air-stones] are working well.”

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Posted 5 years ago

“Great service, good quality product at a reasonable price. Previous pump burnt out due to low water level. Did a lot of searching before finding Water-garden. Very helpful telephone conversation which found a solution to my issue and the pump arrived within a couple of days.”

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Posted 5 years ago

“Easy to order - communications were fine after a slight problem with emails - pond paint arrived as expected but we were a little surprised at the colour - we ordered "York Stone" and it's actually a pale green colour ...”

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Posted 5 years ago

“Thank you for help with the ordering as I was not fully aware of which hose type was needed. The item arrived in good time as you stated.”

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Posted 5 years ago

“Brilliant service as always oase pond piping brilliant”

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Posted 5 years ago

“Product in stock, competitively priced, delivered fairly quickly. Will use again.”

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Posted 5 years ago

“Product exactly as described and delivered in less than 36 hours.”

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Posted 5 years ago

“Excellent service and advice. Products delivered on time Highly recommend”

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Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews