Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Very happy with the service!. The price was good and delivery very fast! Thank you”

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Posted 5 years ago

“Haven’t used yet, next spring”

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Posted 5 years ago

“Very knowledgeable staff who were happy to talk through what I had in mind, and was then advised on exactly what I would need for my project to work. Quick delivery. Would definitely recommend.”

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Posted 5 years ago

“Excellent service very prompt Thank you .”

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Posted 5 years ago

“Water Garden is the best supplier of koi needs that I have used since I got involved in my 20 years of keeping fish.”

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Posted 5 years ago

“very helpful staff,goods delivered on time,yet to install”

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Posted 5 years ago

“System s working fine. Replacement uv unit was no problem at all”

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Posted 5 years ago

“Great service and a good, wide range of products”

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Posted 5 years ago

“Didn't last very long no where near as much coverage as stated 2 cans only covered 50cm/50cm sq flat surface between rocks for the price I paid i was robbed.”

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Posted 5 years ago

“incredible product Lee RDF compact Eliza filter rotary drum and brilliant service from this company especially Jack and other has a employees fantastic price which couldn't be beaten as well”

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Posted 5 years ago

“Great choice of pond accessories, had a problem with 1 set that we ordered, but phoned them up to explain and this was sorted out really quick, great customer service, thank you Brad, would buy from them in the future.”

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Posted 5 years ago

“Very quick service”

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Posted 5 years ago

“Replacement pond pump arrived quickly plugged in and worked first time (this was a replacement)”

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Posted 5 years ago

“Had to wait 2 weeks for the electrician to connect everything but from the moment I installed the 2 units, they looked great. Yesterday, everything was connected and all working fine. I love the small lights on the pump receiver and the UV filter units so at night, | can see all is working fine. So far, I cannot see an improvement in the water quality but I guess it will take a few weeks, not 24 hours! However, the conveyors are picking up debris, the catch trays are filling which proves the conveyors do their work regularly (not constantly I am pleased to notice) and the holding tanks show sludgy water. No complaints so far!”

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Posted 5 years ago

“Service was perfect. They went out of their way to help me with my order, which was a little difficult as we live in Canada. Thank you”

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Posted 5 years ago

“I'm very pleased with this product. I chose the same make as the previous pump which served us well for over 10 years. It pumps water from the pond up to a small waterfall and stream.”

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Posted 5 years ago

“Superb customer service - absolutely second to none. Their product knowledge, advice and support is genuinely the best I’ve encountered in many years of online shopping. Thanks so much!”

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Posted 5 years ago

“Product as described and works perfectly. Very speedy delivery, thank you.”

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Posted 5 years ago

“I will definitely use Water Garden again. First class service and expert advice from 'Jack'. I told him my pond issues and he recommended the system required to guarantee good clear water quality. I installed the filter and pump and within 36 hours I can see the bottom of my pond. Thank you Jack Jim Foran”

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Posted 5 years ago

“Excellent, professional, friendly, really helpful service. As novices to water gardening we needed quite a bit of help choosing a water pump. We were given helpful advice in making our purchase. Unfortunately there was a problem with the pump when it arrived but this was sorted out immediately and a replacement part sent, which we received the next working day. We were then still slightly unsure of one point and were given an excellent service in sorting this out.”

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Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews