Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent products and service. Had a small query over how to use the products I’d purchased, which they were able to help with very swiftly over the phone.”

Water Garden Ltd 5 star review on 28th November 2020

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Posted 5 years ago

“I have already sent a review. We were very pleased with the products and the staff member was very helpful, knowledgeable and pleasant.”

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Posted 5 years ago

“Prompt delivery. Excellent product.”

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Posted 5 years ago

“Every time I order anything from Water Garden, the experience is excellent. Clear information, easy to navigate the website, fair prices and the goods seem to arrive ahead of expectation. They are my go to people for all things pond life.”

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Posted 5 years ago

“It did the job. Would probably be a lot easier to spread smoothly if it is warmed first.”

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Posted 5 years ago

“Yes very prompt service and the product was easy to fit and working, no issues”

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Posted 5 years ago

“great service. Prompt delivery. Very helpful folk on the sales team”

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Posted 5 years ago

“Great little filter, perfect for my small pond. I've never seen my fish so active!”

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Posted 5 years ago

“Very good pond pump this is my second one and I am extremely happy with it”

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Posted 5 years ago

“Superb product and superb company the best advice you'll ever get on oase filters from Jack and his colleagues brilliant product and brilliant company to deal with I fully recommend”

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Posted 5 years ago

“The item that I ordered was discontinued, but was replaced with the updated version at no extra cost to myself, received a friendly e-mail explaining what had happened, and founds the customer service to be excellent, a real pleasure to deal with. I opted for free delivery, and to my surprise, received a courier delivery the next day. Congratulations on your wonderful service, I would recommend you to anyone!!”

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Posted 5 years ago

“Very friendly & helpful staff, excellent service ,speedy delivery.”

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Posted 5 years ago

“I was very happy with the way they handled my order it arrived very quickly and well packed and the oase 36000 pack is working great”

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Posted 5 years ago

“All good, friendly and wasn't pushy happy with the product 👍”

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Posted 5 years ago

“Very very helpful staff willing to spend time sharing their knowledge. Great products that arrived very quickly. Working well and looking great. Would def. use again.”

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Posted 5 years ago

“Upgraded my previous box and required spare filters. Delivery in 2 days, thought price was a tad high compared to my previous filters but hey ho, it is what it is. Find awkward and difficult to remove plastic that filters attached to, but practice makes perfect as they say.”

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Posted 5 years ago

“Required urgent replacement of my pond pump. Excellent service from Water Garden to quickly provide an Aquamax Eco.”

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Posted 5 years ago

“Efficient service.”

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Posted 5 years ago

“Very good service and helpful”

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Posted 5 years ago

“Good all-round service, item fitted and working with no problems.”

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Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews