Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Water reservoir was just right to form the base of my pebble pool. All in and working well, just have to finish the surrounding edges. Thank you water garden.”

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Posted 3 years ago

“Very knowledgable. Right kit at right price. Swift delivery. Excellent customer service. Highly recommended.”

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Posted 3 years ago

“Good product Very good delivery”

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Posted 3 years ago

“This company was recommended to me by a friend and a can’t sing their praises high enough. Absolutely superb advice provided by Jack and excellent customer service from lovely lady in accounts department. Would absolutely recommend them with no hesitation and product is superb. Marie”

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Posted 3 years ago

“Excellent pondvac replacement fast delivery. Good service as usual Thank you”

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Posted 3 years ago

“I emailed the company for advice and received a prompt reply. Placed the order and received the pond pump/fountain very quickly.. Very satisfied with the product and service.”

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Posted 3 years ago

“Very good advise and promt delivery of very good product Thanks”

Water Garden Ltd 5 star review on 13th July 2022

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Posted 3 years ago

“Great support in planning and helping to calculate flow requirements for our large ponds to produce a cascading effect down several ponds and waterfalls.”

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Posted 3 years ago

“Pond Pump arrived damaged part of the securing bracket broken and it box-sent an email to water garden reference this and also asking why the original pump failed. Unfortunately no response”

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Posted 3 years ago

“Replacement impeller arrived the next day and revived the broken pond pump so very happy with service.”

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Posted 3 years ago

“I have now replaced the vacuum head of my Pondvac 5 twice and spoken to Oase to check I am using it as expected. I have always had great service from Water Garden.”

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Posted 3 years ago

“Good service received pond hoover in a day or so of ordering”

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Posted 3 years ago

“Very good product and delivered promptly. Sturdy and flexible pipe”

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Posted 3 years ago

“Many thanks for asking. I put the pump to use within a couple of days and it is working well. I have positioned it on the shelf that runs round the pond. I had intended to place it down in the centre like all my previous pumps but without a handle on the pump this was very difficult so I compromised. However it appears to be working well. Thanks Mel Bates”

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Posted 3 years ago

“Great service knowledgable helpful staff and really fast delivery! Would highly recommend!”

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Posted 3 years ago

“Everything is going to plan, pond clearing a treat Thanks for your prompt response, will certainly use Yourselves again”

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Posted 3 years ago

“The Oase Pond Clear cleared the water in just 24 hours. Jack offered lots of advice and knows his product.”

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Posted 3 years ago

“The customer service, together with the products they sell, are second to none and would have no hesitation in recommending them. The product knowledge and advice they provide are quite frankly to the highest standard.”

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Posted 3 years ago

“An absolute delight! Pre- purchase advice; installation tips and overall response, knowledge and customer care .. exceptional. One additional item would be useful .. the plinth for brick work over the blade as I found this difficult to source. Very many thanks. Excellent quality, visually and acoustically fantastic. Chris Hambleden”

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Posted 3 years ago

“Fast delivery, well pleased with my order”

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Posted 3 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews