Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,922 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best place to get great service and good advice cheers”

Water Garden Ltd 5 star review on 23rd August 2022

Helpful Report

Posted 3 years ago

“The online service is very good, following up with the sales department they very helpful throughout.”

Helpful Report

Posted 3 years ago

“The Company is filled with knowledgeable salespeople. If you don't know what it is you want/need, they do. I have dealt with them for many years, always satisfactorily. They send what you need and it arrives when expected and in all my dealings with them everything they have supplied is exactly as stated and works perfectly. Highly recommended.”

Helpful Report

Posted 3 years ago

“Excellent service from knowledgeable staff who spent a long time over chat to make sure I was happy with my selection and had all I needed in one go. Could not have hoped for a better experience.”

Water Garden Ltd 5 star review on 17th August 2022

Helpful Report

Posted 3 years ago

“The parts supplied (New ballast) are now fitted and ive a running UV system again, your communication was excellent and you kept me informed of my order progress.”

Helpful Report

Posted 3 years ago

“Fast efficient service. Product has been excellent. Cleared swimming pond base quickly. Very pleased.”

Helpful Report

Posted 3 years ago

“Disappointed. The motor doesn't fit the reservoir and we are having a lot of difficulty in establishing a regular flow of water meaning it isn't always landing on the splash mat. The consequence is that the reservoir is running out of water within about 10 minutes.”

Helpful Report

Posted 3 years ago

“The part for my pump arrived incredibly quickly, less than 24 hours. Worked brilliantly and very well packed. Excellent all round.”

Helpful Report

Posted 3 years ago

“Jack, Is very helpful and good advice over the phone. Brought from a Oase Aquamax eco 20,000 pump . 5 Star ⭐️ ⭐️⭐️⭐️⭐️”

Helpful Report

Posted 3 years ago

“Thank you for the speedy delivery as always. Just a note I’ve used this extension cable with my oase lunaqua3 led pond lights and works fine. The connector nut does not fit/seal as good as an oase one but all good as oase don’t appear to offer an equivalent extension cable”

Helpful Report

Posted 3 years ago

“I ordered a 2" hose tail to link my ball valve (also purchased through water garden; great product by the way) to my 2" hose pipe. Worked a treat! The online support was also spot on, very responsive and really did make the difference in helping me choose water garden over other suppliers. Thank you.”

Helpful Report

Posted 3 years ago

“Very helpful staff purchase arrived promptly very satisfied”

Helpful Report

Posted 3 years ago

“Really helpful advice from James on webchat about how to size the pump. Place the order on a Sunday, arrived on the next Tuesday and all working again! Perfect”

Helpful Report

Posted 3 years ago

“Placed an order with water-garden.co.uk, and have heard absolutely nothing back. Tried contacting them using the various comms channels on their website, and still no response. Very quick to take the money, but absolute silence since then. Extremely disappointed.”

Helpful Report

Posted 3 years ago

“Very knowledgeable and honest people and readily available to offer advice. They helped me with everything I needed to make my first water feature. Order was delivered promptly and the wife is extremely pleased with the outcome! Would recommend any day of the week.”

Helpful Report

Posted 3 years ago

“I ordered a water pump,it arrived well packed and in quick time. Very good service.”

Helpful Report

Posted 3 years ago

“Very happy with product”

Helpful Report

Posted 3 years ago

“Excellent service all round”

Helpful Report

Posted 3 years ago

“Great service. Urgently needed an areator - ordered Friday afternoon got Saturday morning.”

Helpful Report

Posted 3 years ago

“Excellent company to deal with. Helpful to talk to. Quick to deliver.”

Helpful Report

Posted 3 years ago

Water Garden Ltd is rated 4.9 based on 1,922 reviews