Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Very impressed with customer service. The algae net broke and was immediately replaced with a stronger net which is working well. I would just say that unless you have a very small amount of duckweed to remove go for the fish nets which are much stronger.”

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Posted 3 years ago

“All working very well pond a lot cleaner and clearer with the filter which was recommended thanks a lot”

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Posted 3 years ago

“New water pump. Arrived quicker than advertised and is working very well.”

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Posted 3 years ago

“Just what I needed for a terrarium Project just not enough of it! Runs out quick”

Water Garden Ltd 5 star review on 21st June 2022

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Posted 3 years ago

“Light came quickly and was intact. Now fitted and working perfectly.”

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Posted 3 years ago

“Had a problem with my order, I ordered wrong item, phone call to Jack Wooler and it was sorted instantly.”

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Posted 3 years ago

“Helpful but product doesn’t do what I wanted.”

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Posted 3 years ago

“My purchase was delivered on time and very well packaged.”

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Posted 3 years ago

“Delivered on time product working a treat. Thankyou. I would recommend this company.”

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Posted 3 years ago

“Can not fault water garden. Web site is fantastic, easy to use and very helpful tips and advice. Service is really quick. Very happy with products purchased.”

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Posted 3 years ago

“A very friendly company that provided the help I needed without question. Following the purchase, we needed some technical information which they gave immediately and without hesitation. A great customer service approach and I would recommend them.”

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Posted 3 years ago

“We’re very pleased with the advice given. The pump we ordered was perfect for our new Rockery water fall. Thanks”

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Posted 3 years ago

“Very good nice people to know”

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Posted 3 years ago

“Great service and product Pondless waterfall kit.”

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Posted 3 years ago

“Excellent customer service delivered on time”

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Posted 3 years ago

“Very enthusiastic advice on the control of filamentous algae, and prompt delivery of advised products. The 50% coverage of algae certainly has not increased after 2 weeks, and might have reduced a little, but hopefully early days”

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Posted 3 years ago

“Your recommendations worked really well Thank you for your help”

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Posted 3 years ago

“We are extremely pleased and satisfied with our purchase. We now enjoy the relaxing sound of sprinkling water from a cherub fountain as we sit in our garden . Many thanks also for your swift dispatch.”

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Posted 3 years ago

“RARELY DO YOU GET GOOD PROFESSIONAL ADVICE WHEN PHONING REGARDING PRODUCTS. THE STAFF AT WATER- GARDENS COULDN'T HAVE BEEN MORE HELPFUL. I AM VERY GRATEFUL. EXCELLENT.”

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Posted 3 years ago

“FANTASTIC SERVICE AND PRODUCT”

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Posted 3 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews