Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,908 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bit early to say as my water fountain has been in situ for only a few days. So far fine does what it says on the marketing blurb. The self seal join was excellent..much better than my old bulky one..time will tell but so far very satisfied:)”

Helpful Report

Posted 10 years ago

“Visited on the off chance as I was working in the area. Staff very helpful and approachable and resolved my problem with the minimum of fuss Very happy with the service provided”

Helpful Report

Posted 10 years ago

“Extremely helpful staff - no problems in phoning to sort out a problem. They are great at finding the right parts or equipment. I have used this company many times in recent years and will continue using their top rate service - well done, Water Garden.”

Helpful Report

Posted 10 years ago

“Not sure what pump I needed so phoned to ask. Bradley could not have been more helpful and answered all my questions and gave me expert advice. Have now used them twice and would not go anywhere else.”

Helpful Report

Posted 10 years ago

“Hello I have recently had the pleasure of dealing with Water Garden and I cannot praise them highly enough. Their response and advice to my questions were answered quickly politely and with great detail. I have a Koi Pond measuring 4.2m x 2.7m by 5@cm deep and was like a thick green pea soup with lots of blanket weed. Following the advice of staff at Water Garden I purchased a Biotec 12 Screenmatic filter a Bitron C36 UVC and Aquamax Eco Premium 8000 pump. The items were delivered quickly and well packaged and were easy to install. The system has now been up and running for eleven days and I cannot believe the improvement in such a short period of time. The water is crystal clear and weed is just about non existent. I am not one to leave comments whether good or bad but on this occasion I felt I just had to and have gone as far as uploading three videos to 'YouTube' to provide video evidence just how good this system is. I would highly recommend it and Water Garden to anyone considering purchasing items for their garden ponds. Andrew Kaczmarek (Customer) Welwyn Garden City Herts.”

Helpful Report

Posted 10 years ago

“I can happily recommend Water Garden Ltd to anyone looking to buy water gardening products. The sales team couldn't have been more helpful and they supply quality products, professionally made. I live overseas and the whole transaction couldn't have been easier. Fast delivery and impressive customer service. I couldn't have asked for more. Thank you very much indeed.”

Helpful Report

Posted 11 years ago

“Got what I needed at a good price and in a timely fashion.”

Helpful Report

Posted 11 years ago

“Great service. Knowledgeable and helpful. Highly recommended.”

Helpful Report

Posted 11 years ago

“Phoned for advise. Pump, filter and fountain delivered and all in place and have been running well for a few weeks. The water cleared in 48 hours as promised. Good job. Can see the alligator again.”

Helpful Report

Posted 11 years ago

“Quick,next day service,good quality pond liner.Thanks, David,Aberdeen”

Helpful Report

Posted 11 years ago

“Quick, easy and efficient What more do you want?”

Helpful Report

Posted 11 years ago

“Very helpful advice from Andy about the filter I wanted and the size of uv I needed.”

Helpful Report

Posted 11 years ago

“Great service and very prompt with processing order and delivery. Can't fault Water Garden and will continue to use them”

Helpful Report

Posted 11 years ago

“Excellent company to do business with. Several times I've had personal phone call when there's been the odd issue with my orders, all of which have been resolved to my complete satisfaction. Water-Garden are definitely going to extra mile to provide exceptional customer service, which is I return to them time and time again - I've been a customer for close on ten years.”

Helpful Report

Posted 11 years ago

“I have purchased many items over many years over the phone and Email. there service has been excellent and deliveries prompt. I recently had a pump failure inside the warranty period and a new pump was sent by the next post.”

Helpful Report

Posted 11 years ago

“The ability to Chat on line answered all my questions and enabled me to place an order immediately. This order was received very shortly afterwards................Complete satisfaction !! Well done.”

Helpful Report

Posted 11 years ago

“Very nice product. Recommended*****”

Helpful Report

Posted 11 years ago

“The overall experience was excellent, very easy to order, and the delivery was very fast, I picked the parcel up last night, which was a next day delivery.”

Helpful Report

Posted 11 years ago

“Bradley and the team at water garden.co.uk are fantastic, i am a professional landscape gardener that builds water features and they are offer a great service with all sound knowledgeable advice and ideas, their costs are competitive and delivery is always prompt without fault.”

Helpful Report

Posted 11 years ago

“Top quality products with a speedy delivery to match. Oase products are the best in my eyes as i tried 2 other brands & was not impressed!”

Helpful Report

Posted 11 years ago

Water Garden Ltd is rated 4.9 based on 1,908 reviews