Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,908 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to place order, phone call next day to advise item no longer in stock offered replacement at same price. Arrived on day advised. Very pleased with items. Will use service again.”

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Posted 11 years ago

“Great service, good coms and quick delivery. Will deffinately use again.”

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Posted 11 years ago

“Very proffesional personnel, excellent product knowledge, I was very impressed with the service, the item I required was sent out & with me the next day ( I'm in Cumbria, so that's good going) they will be the first place I would come to if I want anything like this again. Many thanks water garden. Regards. Andrew”

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Posted 11 years ago

“Good price, very fast delivery.”

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Posted 11 years ago

“Excellent customer service. I had a couple of queries concerning ordering the right products and needed advice. This again was delivered in a straight forward manner that even I could understand. Delivery was incredibly prompt, next day!”

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Posted 11 years ago

“A++++++++++++. Excellent service. Very happy. Thanks.”

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Posted 11 years ago

“The staff were very knowledgable, patient and helpful. A thumbs up from me!”

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Posted 11 years ago

“Correct product supplied, delivery as promised, Courteous Service What more could one want.”

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Posted 11 years ago

“Very well priced items and very helpful start much better than other water feature companies I have had to deal with”

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Posted 11 years ago

“Brilliant service”

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Posted 11 years ago

“Very helpful and a very quick delivery,”

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Posted 11 years ago

“Extremely helpful online chat that answered my concerns, product excellent arrived next day, also had a follow up call to make sure all my questions had been answered, fabulous service - shame there are not more like Water Garden !!”

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Posted 11 years ago

“Helpful advice and prompt delivery. Great, thanks.”

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Posted 11 years ago

“The attitude of the member of staff who rang me to point out that i had missed a couple of items off my order which made it incomplete was excellent. First class customer service.”

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Posted 11 years ago

“Excellent company to deal with, very fast delivery.”

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Posted 11 years ago

“I was very pleased with the help I received when I spoke with one of your sales team. He gave me all the info I needed to purchase a copper cascade with lights and when i placed the order with him, the goods arrived within 48 hours. We are waiting for our pond to be finished but I am sure we will be delighted with the cascade you have delivered. Excellent customer care and delivery. Well done!!”

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Posted 11 years ago

“Friendly helpful advice + next day delivery as promised. After two orders, the service side of things seems to be very good. However you do have to watch the pricing. Most things seem to be within the range of other internet stores (usually at the top end of that range) but liners and underlay seem significantly higher for exactly the same products.”

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Posted 11 years ago

“The staff the I dealt with were extremely helpful and provided me with good advice regarding the waterfall foam that I purchased. Speed of service was good too. I had some unused cans left over and they were kind enough to give me a refund. I would definitely use Water Garden again and can fully recommend them.”

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Posted 11 years ago

“I would definately use this company again; it was so refreshing to be able to speak with pleasant, knowledgable and helpful staff- it made the ordering a very pleasant experience. The order was also processed very quickly and arrived the next day.”

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Posted 11 years ago

“I ordered it on line which was very simple to understand, 48 hours later Fed Ex delivered it, excellent service all round. Thank you.”

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Posted 11 years ago

Water Garden Ltd is rated 4.9 based on 1,908 reviews