Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,908 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent advice and prompt over night delivery.”

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Posted 10 years ago

“Helpful advice and the service and delivery time were excellent.”

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Posted 10 years ago

“Very impressed with this company, I was having problems in choosing the correct pump and filter for my husband's pond, Andy was very helpful, did not do a "sell" on me and explained which ones would be suitable for the size of pond. After receipt of the products which came promptly my husband then had trouble fitting it all. Andy again was the fount of all knowledge and sorted him out, patiently explaining what to do. The whole thing is now up and running thanks to this company. Very happy to give an excellent review rating. Thank you.”

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Posted 10 years ago

“A professional truly efficient service with swift delivery.”

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Posted 10 years ago

“Very efficient delivery. Product very nice.”

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Posted 10 years ago

“I found what I needed and it was delivered. Everything as expected something what more can you say. I had a few issues trying to check out but that may just have been me. Would I use them again...... Absolutely”

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Posted 10 years ago

“Water Garden are fantastic, products arrive on time, well wrapped and sealed for transit. Have dealt with the customer service team both on phone and email for assistance, the service they provide is fantastic. Highly recommended!”

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Posted 10 years ago

“I had contact with a lovely man, I think his name was Bad. He answerd all my silly and not so stupid questions. The package arrived quick if you consider it was christmas.”

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Posted 10 years ago

“I was very pleased with he prompt excellent service I recieved”

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Posted 10 years ago

“Good customer service, asked for parcel to be delivered on a specific date before Christmas as we would be away for a week. Parcel came on the day requested.”

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Posted 10 years ago

“The lady we spoke to could not have been more helpful . Delivery was fast, quality of the product very good. We would definitely use this company again . Thanx for everything .”

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Posted 10 years ago

“Sadly the oz supplier lags after several years when it comes to new improved products that forced me to look outside Australia for the pump I wanted - This took me the Watergarden in UK and even though the price after $ conversion and the high shipping costs I cant say other than these guys have been fantastic - always helpful and willing to answer all sorts of technical and non technical questions. Got the OASE AquaMax ECO Expert 21000 and the ECO controller and its perfect - would not hesitate doing business again (But would had preferred to deal with a local oz supplier - just hope nothing goes wrong since that would add further costs shipping it to/from UK again”

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Posted 10 years ago

“Excellent and speedy service. Delivery was very quick and the products were as described. Would definitely use again and recommend.”

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Posted 10 years ago

“great service great customer care”

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Posted 10 years ago

“Good price and quick delivery.”

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Posted 10 years ago

“Phone advice brilliant, delivery efficient and very quick.”

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Posted 10 years ago

“Ordered pond vac, best price on the internet, arrived on day 3 well packed, what more could you ask? Excellent company, will certainly use again, many thanks for great service. 11/10. H Jones Nottinghamshire.”

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Posted 10 years ago

“An outstanding company. I spent ages on the phone and they were only to happy to help me get the right equipment. They were also very efficient, no mistakes on the order and the orders were always sent straight away. My rating 10/10 !”

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Posted 10 years ago

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Posted 10 years ago

“All companies have problems, and the measure of a good company is how they deal with those problems. I had a minor problem and WG we're straight on the phone suggesting solutions and helping diagnose the fault. When the fault was traced they provided an immediate solution, even though they were not themselves the source of the problem. Top company and best wishes to Andy and the whole team at Water Garden. A five star service company. Neil Near Manchester”

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Posted 10 years ago

Water Garden Ltd is rated 4.9 based on 1,908 reviews