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Water Garden Ltd Reviews

4.9 Rating 1,908 Reviews
96 %
of reviewers recommend Water Garden Ltd
4.9
Based on 1,908 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Water Garden Ltd Reviews
The cable between solar panel and battery was cut by a visiting gardener, and although repaired using a junction box, supplied by this company, the fountain refused to work. I returned the panel, battery and fountain to Water Garden and in due course received back the fully functioning items, without charge. I find this level of srrvice, combined with courteous staff, impressive. David Thomas
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Posted 10 years ago
We are domestic Landscapers and have been using The Water Garden for several years now. I cannot fault them! The quality of their products is equally matched by their friendly and fastidious approach. Richard Green Retreats Landscapes
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Posted 10 years ago
My personal dealings with this company have been excellent, helpful, polite, efficient and professional. Refreshing to speak to people, (Andy and Joe), who are knowledgeable and passionate about their business. If your serious about fish keeping I recommend you deal with these people. You won't be disappointed and you will be in safe hands.
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Posted 10 years ago
Delighted with the excellent and prompt service and many thanks to Andy and Brad for their help and advice.
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Posted 10 years ago
Excellent service! Pond pump ordered Monday, delivered 08:30 next day. Now installed and running. Thank you very much.
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Posted 10 years ago
I love this company! I had spent hours on the phone trying to find a low maintenance filter for our large pond. Everyone, including Oase themselves, said it couldn't be done. A couple of people just tried to sell me anything. Finally contacted Waterworld who solved the problem. Two Filtomatic self cleaning filters running side by side. They are in and doing a great job. My husband is thrilled with his 60th birthday present. I am thrilled to have found this company. And we both promise never to go anywhere else for pond products.
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Posted 10 years ago
I love this company! I had spent hours on the phone trying to buy an easy maintenance filter for our large pond. Everyone said it couldn't be done. Some people just tried to sell me anything. Finally phoned Waterworld who solved the problem - two Oase Filtomatic self-cleaning filters running side by side. They are in and doing a really great job. My husband is thrilled with his 60th birthday present, and I am thrilled to have found this company. I promise never to go anywhere else for pond products.
Helpful Report
Posted 10 years ago
I love this company! I had spent hours on the phone trying to buy an easy maintenance filter for our large pond. Everyone said it couldn't be done. Some people just tried to sell me anything. Finally phoned Waterworld who solved the problem - two Oase Filtomatic self-cleaning filters running side by side. They are in and doing a really great job. My husband is thrilled with his 60th birthday present, and I am thrilled to have found this company. I promise never to go anywhere else for pond products.
Helpful Report
Posted 10 years ago
Brad was a true star and his invaluable help made the purchase of lights & pumps, filters et al easy and moreover the installation of these a dream! My electrician was beside himself! I hope by furnishing my Landscaper with Water Garden details you get loads of more business! CHARLIE S. EDINBURGH
Helpful Report
Posted 10 years ago
Excellent service from the start. I spoke to Andy on a number of occasions and he was very knowledgeable, helpful and very happy to advise me on the must suitable pump and filter for my pond. The items were ordered and delivered the next day, brilliant! Highly recommended, will definitely use this company again. Many thanks.
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Posted 10 years ago
very helpful and knowledgeable staff. goods were received within 3-5 days overseas. excellent service.
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Posted 10 years ago
very helpful and knowledgeable staff. goods were received within 3-5 days overseas. excellent service.
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Posted 10 years ago
Very knowledgeable & helpful staff. Excellent next day delivery.
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Posted 10 years ago
Very helpful with quick delivery
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Posted 10 years ago
very knowledgable and helpful, no hard sell very professional
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Posted 10 years ago
Quick delivery and very friendly staff. Would highly recommend
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Posted 10 years ago
Service was very good with speedy delivery
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Posted 10 years ago
Quality product and delivered the next day as advertised.
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Posted 10 years ago
Outstanding service. Arrived within 2 days of ordering.
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Posted 10 years ago
Easy, quick transaction and prompt delivery. Would use again.
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Posted 10 years ago
Water Garden Ltd is rated 4.9 based on 1,908 reviews