Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Brad was a true star and his invaluable help made the purchase of lights & pumps, filters et al easy and moreover the installation of these a dream! My electrician was beside himself! I hope by furnishing my Landscaper with Water Garden details you get loads of more business! CHARLIE S. EDINBURGH”

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Posted 10 years ago

“Excellent service from the start. I spoke to Andy on a number of occasions and he was very knowledgeable, helpful and very happy to advise me on the must suitable pump and filter for my pond. The items were ordered and delivered the next day, brilliant! Highly recommended, will definitely use this company again. Many thanks.”

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Posted 10 years ago

“very helpful and knowledgeable staff. goods were received within 3-5 days overseas. excellent service.”

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Posted 10 years ago

“very helpful and knowledgeable staff. goods were received within 3-5 days overseas. excellent service.”

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Posted 10 years ago

“Very knowledgeable & helpful staff. Excellent next day delivery.”

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Posted 10 years ago

“Very helpful with quick delivery”

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Posted 10 years ago

“very knowledgable and helpful, no hard sell very professional”

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Posted 10 years ago

“Quick delivery and very friendly staff. Would highly recommend”

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Posted 10 years ago

“Service was very good with speedy delivery”

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Posted 10 years ago

“Quality product and delivered the next day as advertised.”

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Posted 10 years ago

“Outstanding service. Arrived within 2 days of ordering.”

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Posted 10 years ago

“Easy, quick transaction and prompt delivery. Would use again.”

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Posted 10 years ago

“bit early to say as my water fountain has been in situ for only a few days. So far fine does what it says on the marketing blurb. The self seal join was excellent..much better than my old bulky one..time will tell but so far very satisfied:)”

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Posted 10 years ago

“Visited on the off chance as I was working in the area. Staff very helpful and approachable and resolved my problem with the minimum of fuss Very happy with the service provided”

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Posted 10 years ago

“Extremely helpful staff - no problems in phoning to sort out a problem. They are great at finding the right parts or equipment. I have used this company many times in recent years and will continue using their top rate service - well done, Water Garden.”

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Posted 10 years ago

“Not sure what pump I needed so phoned to ask. Bradley could not have been more helpful and answered all my questions and gave me expert advice. Have now used them twice and would not go anywhere else.”

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Posted 10 years ago

“Hello I have recently had the pleasure of dealing with Water Garden and I cannot praise them highly enough. Their response and advice to my questions were answered quickly politely and with great detail. I have a Koi Pond measuring 4.2m x 2.7m by 5@cm deep and was like a thick green pea soup with lots of blanket weed. Following the advice of staff at Water Garden I purchased a Biotec 12 Screenmatic filter a Bitron C36 UVC and Aquamax Eco Premium 8000 pump. The items were delivered quickly and well packaged and were easy to install. The system has now been up and running for eleven days and I cannot believe the improvement in such a short period of time. The water is crystal clear and weed is just about non existent. I am not one to leave comments whether good or bad but on this occasion I felt I just had to and have gone as far as uploading three videos to 'YouTube' to provide video evidence just how good this system is. I would highly recommend it and Water Garden to anyone considering purchasing items for their garden ponds. Andrew Kaczmarek (Customer) Welwyn Garden City Herts.”

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Posted 10 years ago

“I can happily recommend Water Garden Ltd to anyone looking to buy water gardening products. The sales team couldn't have been more helpful and they supply quality products, professionally made. I live overseas and the whole transaction couldn't have been easier. Fast delivery and impressive customer service. I couldn't have asked for more. Thank you very much indeed.”

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Posted 10 years ago

“Got what I needed at a good price and in a timely fashion.”

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Posted 10 years ago

“Great service. Knowledgeable and helpful. Highly recommended.”

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Posted 10 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews