Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,922 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“The staff are very friendly and eager to help, full of advice and suggestions to assist you in what you want to do and need. They will go above and beyond to make things happen. Being on the other side of the world made no difference, the team at Water Gardens take pride in their business and they are a pleasure to deal with.”

Water Garden Ltd 5 star review on 9th April 2021

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Posted 5 years ago

“Good knowledgeable staff and great service”

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Posted 5 years ago

“I 'phoned for advice before making a purchase and I'm glad I did since this item does the job perfectly. Had I not spoken to someone first, I would probably have bought a different item. The pump (which arrived very promptly after placing the order) provides a slight disturbance to the surface of the water in a half barrel. The water swishing gently around makes a very pleasant sound - quite relaxing to listen to. If I wanted a fountain effect I could add a bit of pipe to the outlet and increase the rate of flow. It's only been a couple of weeks, so I can't comment on durability. The pump arrived without a plug - unusual these days but fortunately I'm old enough to remember when almost everything was bought without a plug attached and wiring a plug to it was not a problem.”

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Posted 5 years ago

“Came when expected all parts in good condition fitted and working well .Many thanks for your service . Regards Fred Peck”

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Posted 5 years ago

“I received first class advice and service from the Water Garden, I easily found the part I needed on their website (other sites had been hard to navigate and did not have the spares I wanted). When I Phoned to order the part (a UV ballast for an Oase filter) the man I spoke to was very knowledgeable and told me to check a few things before ordering a expensive item. After checking I ordered the part it arrived next day, a week later I have clear water again.”

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Posted 5 years ago

“My OASE pump was delivered promptly and is now performing very well. Very efficient service from the team at Water Garden.”

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Posted 5 years ago

“Excellent product with good delivery, thank you.”

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Posted 5 years ago

“Hi, the product arrived as per the order. It was in great condition. We now have this fountain proudly in place on our golf course. Thank you, it's great”

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Posted 5 years ago

“Not only able to to sort out exactly what I needed, but gave me so much advice and encouragement ……cannot recommend this site more highly.......10 stars!”

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Posted 5 years ago

“This is the first time I've built a pond ,been told these products are the best ,I've now fitted them and I can see why their wonderful.”

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Posted 5 years ago

“The advice and help was very good and helpful. However, you sent the pipes and nothing to connect them or advice on how to sort it. That knocks the review down I'm afraid”

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Posted 5 years ago

“Product direct replacement due to sheering off of plastic handle..new one made of same materials and very stiff for a switch mechanism ..but no others available as far as I can see..so fingers crossed history does not repeat itself.I lubricated parts best I could to hopefully help.”

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Posted 5 years ago

“Good quality light and switch, delivered quickly. Would recommend”

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Posted 5 years ago

“The service and the products were great, although the flow restrictor was VERY difficult to get into Heavy duty hose. The execution however was sadly lacking and ongoing so hopefully the out come will be at least 90% successful. Will never by pass Water Garden in future. Many Thanks Bryan Wrightson”

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Posted 5 years ago

“I would like to thank you for your quick response to my order. Also for letting me know about the pump I ordered was out of stock. You said you could upgrade at no extra cost to me. Very pleased with the item. Thank you again.”

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Posted 5 years ago

“The tubing you supplied takes grey water from rainwater buts via a hand bilge pump up to the first floor toilet cistern. Every time we flush the loo we go out into the garden and pump the handle for 45 seconds to refill the cistern. Because the tubing is black algae doesn’t grow in it in summer and block the piping. Thanks.”

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Posted 5 years ago

“Well packaged and dispatched in two days .Pondovac is just what was needed and advice over the telephone was spot on. Thank youn”

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Posted 5 years ago

“Very efficient service and sorted out a problem - caused by a supplier - promptly.”

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Posted 5 years ago

“No issues; order arrived on time and the pond vac performed perfectly”

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Posted 5 years ago

“Fast delivery, goods were well packed, and quality products.”

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Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,922 reviews