Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too early to tell if it will work. Good service and advice from Andy. Pack said 5 x 200gr Was only 4 in the pack.”

Helpful Report

Posted 4 years ago

“The algae brush has already started to loose bristles and rather expensive for that”

Helpful Report

Posted 4 years ago

“Brilliant good service”

Helpful Report

Posted 4 years ago

“The ones I currently have lasted about3 years but are starting to fall apart, these were bought as replacements, they are not cheap but do the job”

Helpful Report

Posted 4 years ago

“Service was excellent, pump is in use and working well.”

Helpful Report

Posted 4 years ago

“I use this smooth bore tubing as corrugated tubing is false economy it snaps very easily especially when frost has had it”

Helpful Report

Posted 4 years ago

“Excellent product, arrived promptly and process was so easy.”

Helpful Report

Posted 4 years ago

“Too early to be certain but a good start. My pond water is clearer we will see if that lasts. Appears to be a well made product. It is easier to open for cleaning than my old one which is good.”

Helpful Report

Posted 4 years ago

“Very pleased with the telephone help I received. My order was dispatched very quickly and I was able to solve my problem.”

Helpful Report

Posted 4 years ago

“Efficient service - no complaints at all.”

Helpful Report

Posted 4 years ago

“Very pleased with the product and service I received from Water Garden. The only challenge I had was finding the right fittings on the outlet to join onto original 2 inch pipework which I couldn't replace as it was buried under the rockery. Have managed to re-use a connector I had but it would be helpful if Oase / Water Garden could supply a suitable connector. Otherwise it seems to be working well”

Helpful Report

Posted 4 years ago

“Not used product yet but most cost effective i found online and customer service very helpful!”

Helpful Report

Posted 4 years ago

“I purchased the pump to replace one I had owned for a few years that had reached the end of its life. This small model with its varying fountain heads works perfectly for what I need in a small ornamental pond. It has been operating now for 2-3 weeks quite satisfactorily; I can ask for no more. Easy to fit up and connect.”

Helpful Report

Posted 4 years ago

“Very helpful staff and prompt delivery.”

Helpful Report

Posted 4 years ago

“Item arrived next day quality item comes with two grommets just plug in switch on amazing at night”

Water Garden Ltd 5 star review on 8th March 2021

Helpful Report

Posted 4 years ago

“excellent well packed product quickly delivered by reliable courier”

Helpful Report

Posted 4 years ago

“Great service, the filter pump arrived on time and in perfect condition. Would happily order from Water Garden again.”

Helpful Report

Posted 4 years ago

“Bought this pond water heater just-in-time before the most recent beast of the east froze my fish/garden pond... It worked really well and I am very pleased with it. Only suggested improvement would be the quality of the float as it is too easy to damage it/too fragile and not sure how long it will last. Definitely recommended short-term though and who knows the float may be more resilient than it feels.”

Helpful Report

Posted 4 years ago

“The customer service with water garden is excellent. I haven’t put the products to work yet but I’m confident that if I experience any issues they will be dealt with appropriately. Water garden offer a 5star service. I would recommend them .”

Helpful Report

Posted 4 years ago

“Water Garden Ltd has always been my go to for all things aquatic. Product knowledge and the Customer service is second to none. Can't fault these guys, keep doing what you do!”

Helpful Report

Posted 4 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews