Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“This company is great to deal with. I had two separate problems. They dealt with both in a very professional way. They solved both problems within 3/4 days turnaround. I am very pleased with the products and the service this company gives, which is excellent. I would recommend them to anyone. Regards Josephine Hoenderkamp”

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Posted 12 years ago

“A good website and they are always there to help which is why we keep coming back!”

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Posted 12 years ago

“I made a mistake with my online order but it was easy to correct and their saff were very helpful and knowledgable . I would be happy to recommend them to others.”

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Posted 12 years ago

“The biggest plus was being able to talk to someone who knew what they were talking about. Also, the on-line instruction videos are very useful.”

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Posted 12 years ago

“As a first timer into water features I was over whelmed by the choice in the general marketplace. I knew exactly what I wanted but did not know how to achieve it. I got superb advice from Water Garden and am very happy with my purchase. I still need more bits and pieces for the developing garden and I won't hesitate to be a return customer. Not often I'm so happy to deal on the internet but this company went more than the extra mile. Thank you.”

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Posted 12 years ago

“The water blade and accessories which I ordered on Tuesday arrived Wednesday morning. I just wanted to thank you for a really great service and a quality product.”

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Posted 12 years ago

“I recently purchased a Blagdon Affinity feature pond from your web site and would like to feedback that my expectations were exceeded, the pond and accessories are of excellent quality and the package well designed Many thanks”

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Posted 12 years ago

“Many thanks for the replacement and great service.”

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Posted 13 years ago

“Fountains are now indoor, assembled and working. The Solaris is just wonderful. Esthetically breathtaking and pure eye candy with its "mist effect". The Jinan fountain is very subtle and wonderful in its own way as well. I wanted to say that everything is good! The items were in mint condition, and the shipping was quick and unhindered. Thanks again for yet another fantastic exchange.I look forward to the next purchase. Have a great day!All the best, You are very kind and efficient. :)”

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Posted 13 years ago

“You are a star ? thank you for sorting so fast ? and also for such quick order processing.Definitely be ordering more from you in the future !Cheers”

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Posted 13 years ago

“Order received @ 07.45 am this morning, delivered by local postie direct to my place of workat Guernsey Dairy Laboratory! ? ( this is opposite my home address!) Many thanks for your promptness with dispatching order & will be placing further order early next year for lighting etc.Thank you Guernsey”

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Posted 13 years ago

“Please find attached a couple of photo's of the pond in the evening.I think the pictures say it all, with the whole garden project exceeding my expectations. Thank you for all your help.”

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Posted 13 years ago

“Last spring I contacted you in despair about a water feature. You recommended Wayne Fiddes as a garden landscaper to reconstruct. On his initial visit he carefully outlined a plan to rebuild it and make it watertight. Right from the start he kept me informed of time scale and cost and the work has been completed. He spent time, work and care with extreme attention to detail. It is a 6m x 1m Rill that pumps water from an ancient well, and Gardenezee reused and restored the original slate, adding a liner, pebbles,lighting, UV filter and fitted black granite coping stones to make sleek well finished structure. It is absolutely beautiful, and actually much better than I envisaged when the original plans for the Rill were drawn up 5 years ago, thanks to all his ideas, and has been well worth the wait. Thank you for understanding my dilemma when I contacted you and for recommending Wayne, and indeed supplying many of the products.”

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Posted 13 years ago

“Just writing to say thank-you for all your help and for such a quick turn-around. Looking forward to getting the pumps operational.So once again thank-you for everything and I will recommend yourself and water-garden for all water futures in the future.”

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Posted 13 years ago

“order received all good as promised ,reservoir and grid to follow. Thank you for your good service will recommend your company.”

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Posted 13 years ago

“THANK YOU- GREAT SERVICE.”

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Posted 13 years ago

“Just writing to say thank you for your excellent service. The parcel arrived today (we had fog yesterday) and all is now installed and working. The problem with the Aqua 1000 was indeed the transformer. The Orf are now happy and we have a ?safe? electrical system!”

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Posted 13 years ago

“Thank you ( and your staff) for all your help and advice on our stream blanket weed problem.Fisrt your service was 100% as promised - the next day.The unit has been in use ovr two weeks and the water quality has improved and the unit has coped with the falling levels due to no rain and the rapid rise after the thunderous down pours we have experienced over the last 10 days”

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Posted 13 years ago

“Many thanks for the excellent service, received and installed.”

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Posted 13 years ago

“Just wanted to let you know that the skimmer arrived yesterday. Many thanks for all your help and support in sorting out this order. I really appreciate the prompt and efficient service”

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Posted 13 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews