Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,935 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“I needed a float for a water ioniser, which came in about 4 days, from memory. It was easy to select what I wanted from their site, and my ioniser now floats again. All very satisfactory”

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Posted 13 years ago

“Searched high and low for Citronella outdoor oil lamps and found just what I wanted on the Water Garden site so I placed an order. Response was excellent. The item was delivered within 48 hours by courier at no extra charge as I spent over £50. No more expensive than other sites I found selling the same item, but here I got a free litre of lamp oil included. Great service and quality item. Highly recommended seller.”

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Posted 13 years ago

“Easy to navigate website,speedy delivery,very pleased.”

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Posted 13 years ago

“Happy Fish - Happy Customer I have spent ages trying everything I could think of to get my pond as clear as it used to be. I have a Filtoclear 6000 and despite the internal filters looking OK Andy and Elliott recommended replacing them. Picked them up the same afternoon and lo and behold a perfectly clear pond 24 hours later. Great Advice and Great Service Peter”

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Posted 13 years ago

“Delivery as advertised. Good telephone service. Good advice. Pleasant people. Joyz”

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Posted 13 years ago

“When I missed the deadline for next day delivery I called Water Garden direct as I was desperate to get my liner for the weekend. The store man (sorry I have forgotten his name) bent over backwards to get my order onto the Fedex van. It arrived the next day, in the morning, no less! I was truly impressed with this service! This is a great opportunity to say thank you.”

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Posted 13 years ago

“Very good service whether using online or telephone purchases. Prompt despatch and updates on the progress of the delivery. Definitely a supplier I'll continue to use.”

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Posted 13 years ago

“in dutch !!! de betere mistmaker als het om”

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Posted 13 years ago

“I've had been going to local garden centres, For my pond products. Then I got a computer and started searching on line for companies that sold pond products. And came across Water- Gardens.co.uk. Best move I ever did. Not only brilliant service, Order one day, Receive the next and p/p free. But the prices are on average £20 plus cheaper For Fountains pumps etc than Garden centres. So thank you I'll be back soon. Mike Collins.”

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Posted 13 years ago

“The service was good and the staff very friendly and informative.”

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Posted 13 years ago

“Very knowledgable staff and delivery was on time.”

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Posted 13 years ago

“Pump was delivered quickly and well packed”

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Posted 13 years ago

“Andy at Water-garden was very generous with his time and advice and we have ended up extremely happy with the product (Otterbine 5 in 1 aerator fountain)”

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Posted 13 years ago

“How nice to deal with a company where the sales people are so full of enthusiasm and knowledgeable, both on the products and the application. In particular thanks to Andy for taking the time to explain everything so well.”

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Posted 13 years ago

“Brilliant service, Ordered one day received the next,can not get better than that and post free. Quality of product first class. I've am getting a pond in my garden and wanted lights that changed colours, Searched through many catalogues and This company is the only one that did one at a reasonable price. I will be passing this name on to my family and friends Yours Sincerely Mike Collins”

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Posted 13 years ago

“Although the item I ordered was not in stock I received several phone calls explaining this and when it would be in stock and despatched. This was very much appreciated and I did receive the item when promised.”

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Posted 13 years ago

“Very helpfull on the phone. I did not know if the pond light would be bright enough so they sent it to me on a 14 day return option if it did not suit. I was also able to arrange a later delivery date as I was to be away for three days.”

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Posted 13 years ago

“Very helpful on telephone and very fast service. Highly recommend .”

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Posted 13 years ago

“Excellent service and very speedy delivery”

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Posted 13 years ago

“Very efficient. Goods arrive well packed and you are kept informed through all stages of delivery”

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Posted 13 years ago

Water Garden Ltd is rated 4.9 based on 1,935 reviews