Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Delivery was pretty quick and on the day Expected. The Oase set had been brilliant so far. It’s been in a pretty murky pond and the water was noticeably clearer within a day or two. Very happy so far.”

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Posted 4 years ago

“It is working well thank you.”

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Posted 4 years ago

“Very pleased with fast service and effective product. Pond cleared after 3 or 4 days. Wish I’d bought the Filtral UVC 6000 premium years ago!”

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Posted 4 years ago

“I found the team very knowledgeable and most helpful. I would highly recommend Water Garden to any one and will definitely be using them again”

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Posted 4 years ago

“I purchased a 60 cm water blade really pleased it looks great and all the assistants were extremely helpful when i phoned with queries”

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Posted 4 years ago

“I was totally unsure on what was required for our pond. When I explained and supplied information to assist the gentleman at Water Garden, I received an informative and reassuring reply. Based on this I ordered a new UV unit. Placed the order and it arrived the very next day, perfect. Would highly recommend this company and congratulate them on great communication and service.”

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Posted 4 years ago

“Impressive. The model I wanted was out of stock but I was given an upgraded pump at no extra cost, Service excellent. Delivery quick. Would recommend this Company”

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Posted 4 years ago

“First class service product working well fish are happy easy to fit and looks good.”

Water Garden Ltd 5 star review on 5th July 2021

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Posted 4 years ago

“Have been using an aquamax eco 12000 pro for about 10 years and it finally stopped pumping - can’t say we didn’t have our monies worth - so we wanted the same again - found it on Water Garden but updated model. Wanted to replace like-for-like so we didn’t have to change pipes and fittings etc as it’s a dual flow and would be lots of work and disruption for the fish. Water Garden were brilliant and assured us the new model would fit where old pump did. They were dead right and the pump is working a treat. Excellent customer service. Excellent product.”

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Posted 4 years ago

“Very helpful member of staff and excellent service.”

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Posted 4 years ago

“I can thoroughly recommend Water Garden. I had a telephone conversation with one of their Team, which was very helpful and when I later called in at their depot, he was equally helpful in selecting the correct pump and fittings to go with it. Would use them again.”

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Posted 4 years ago

“As always Water Garden's service is excellent, you are not pushed to buy things you don't kneed. The staff are always happy to help and advise. The items purchased were very well packed and clearly labeled and arrived promptly.I would certainly recommend them for their depth of knowledge and helpfulness.”

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Posted 4 years ago

“Excellent service from the Farlington Branch, as always. Filter service parts all fitted and have sparkling water again, so I’m a happy bunny!”

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Posted 4 years ago

“fits ok also very good delivery service would recommend you to others”

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Posted 4 years ago

“Excellent service, with prompt delivery of well-packaged products. The foam did a great job of sealing leaks in an old watercourse, which is now working perfectly, with a new pump and pipework”

Water Garden Ltd 5 star review on 29th June 2021

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Posted 4 years ago

“Good service and good recommendations”

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Posted 4 years ago

“Replacing old Aquamax Eco Premium 12000 Filter Pump - and needed advice about fittings etc. Excellent advice and confirmation that new pump would fit straight on to existing pipes and it did. Thank you for your help and brilliant customer service. Using pump to service fountain and surface skimmer - brilliant product excellent price Thank you. 5 Stars 🌟🌟🌟🌟🌟”

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Posted 4 years ago

“very good arrived quickly everything as it should be”

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Posted 4 years ago

“working well so far thank you”

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Posted 4 years ago

“Clear website, prompt delivery and so far the product is working well”

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Posted 4 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews