Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Hi, new filters not fitted yet but will get back to you when up and running”

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Posted 4 years ago

“The staff at Water Garden were really knowledgeable and helpful. We were replacing a 20+ year old pump which was no longer available and they supplied a replacement with similar specifications, made in Germany and with an impressive pedigree. We found that we also needed some specialised hose connectors. Everything was carefully packaged and arrived quickly.”

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Posted 4 years ago

“It's only beena couple f weeks, but so far so good...”

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Posted 4 years ago

“Product was bang on great delivery pond was Crystal Clear within a week”

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Posted 4 years ago

“As described, good quality and I would think long lasting”

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Posted 4 years ago

“Very good , prompt service resulted in my order arriving within 2 days . While awaiting my order I bailed out the small pond with the suspected leak . The large patch which covered various holes made by reed roots 5 years ago was not the leak culprit , but 2 small patches were . These I repaired yesterday . Problem solved !”

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Posted 4 years ago

“Just fixed this up and everything seems spot on.”

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Posted 4 years ago

“This was a replacement for an earlier version and it is excellent. Ordering & delivery was Brill. Many thanks”

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Posted 4 years ago

“Excellent service. Very pleased with all items and Bradley was a pleasure to deal with.”

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Posted 4 years ago

“Works a treat! The Fish have never been happier as they all have smiles on there faces.”

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Posted 4 years ago

“Arrived next working day, had few issues with uv light, spoke to them on live chat at first, they help sort this out over the phone without any fuss. thank you”

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Posted 4 years ago

“Very helpful staff. Useful information answered. All connected up now working fine. Will recommend. Thanks”

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Posted 4 years ago

“Fantastic service and fantastic products”

Water Garden Ltd 5 star review on 19th July 2021

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Posted 4 years ago

“Knowledgeable and friendly and helpful, will definitely be back if I have any pond issues”

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Posted 4 years ago

“I contacted Water Garden and explained what I needed to ensure I had all the parts I required for my back garden project. Very friendly and gave great advices. Parts arrived well packed and on time. Thank you very much for your help.”

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Posted 4 years ago

“This is blooming amazing..........”

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Posted 4 years ago

“I couldn’t find the correct combination of adapter’s and tail hoses from anywhere other than this firm, very good quality and worth paying a bit extra. Good service and delivery.”

Water Garden Ltd 5 star review on 13th July 2021

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Posted 4 years ago

“Problem developed with cleaning of Filtomatic . Discussed with Andy . His assessment and general guidance excellent . Examined sludge pump etc and discussed further . Order for new sludge pump and control panel placed . All delivered promptly . Now fitted and all working effectively. Many thanks for the confidence building support . Chris W.”

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Posted 4 years ago

“The one main thing I learnt about Water Garden was that they know how to protect items for safe despatch. A lot of big companies could learn a lot from them when despatching small items. I have since made a second order from them and that has also been received well packaged and safe.”

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Posted 4 years ago

“The 'clear' Gold Label Pond Paint I purchased stained my water feature white :(”

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Posted 4 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews