Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,933 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,933 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was totally unsure on what was required for our pond. When I explained and supplied information to assist the gentleman at Water Garden, I received an informative and reassuring reply. Based on this I ordered a new UV unit. Placed the order and it arrived the very next day, perfect. Would highly recommend this company and congratulate them on great communication and service.”

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Posted 5 years ago

“Impressive. The model I wanted was out of stock but I was given an upgraded pump at no extra cost, Service excellent. Delivery quick. Would recommend this Company”

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Posted 5 years ago

“First class service product working well fish are happy easy to fit and looks good.”

Water Garden Ltd 5 star review on 5th July 2021

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Posted 5 years ago

“Have been using an aquamax eco 12000 pro for about 10 years and it finally stopped pumping - can’t say we didn’t have our monies worth - so we wanted the same again - found it on Water Garden but updated model. Wanted to replace like-for-like so we didn’t have to change pipes and fittings etc as it’s a dual flow and would be lots of work and disruption for the fish. Water Garden were brilliant and assured us the new model would fit where old pump did. They were dead right and the pump is working a treat. Excellent customer service. Excellent product.”

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Posted 5 years ago

“Very helpful member of staff and excellent service.”

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Posted 5 years ago

“I can thoroughly recommend Water Garden. I had a telephone conversation with one of their Team, which was very helpful and when I later called in at their depot, he was equally helpful in selecting the correct pump and fittings to go with it. Would use them again.”

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Posted 5 years ago

“As always Water Garden's service is excellent, you are not pushed to buy things you don't kneed. The staff are always happy to help and advise. The items purchased were very well packed and clearly labeled and arrived promptly.I would certainly recommend them for their depth of knowledge and helpfulness.”

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Posted 5 years ago

“Excellent service from the Farlington Branch, as always. Filter service parts all fitted and have sparkling water again, so I’m a happy bunny!”

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Posted 5 years ago

“fits ok also very good delivery service would recommend you to others”

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Posted 5 years ago

“Excellent service, with prompt delivery of well-packaged products. The foam did a great job of sealing leaks in an old watercourse, which is now working perfectly, with a new pump and pipework”

Water Garden Ltd 5 star review on 29th June 2021

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Posted 5 years ago

“Good service and good recommendations”

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Posted 5 years ago

“Replacing old Aquamax Eco Premium 12000 Filter Pump - and needed advice about fittings etc. Excellent advice and confirmation that new pump would fit straight on to existing pipes and it did. Thank you for your help and brilliant customer service. Using pump to service fountain and surface skimmer - brilliant product excellent price Thank you. 5 Stars 🌟🌟🌟🌟🌟”

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Posted 5 years ago

“very good arrived quickly everything as it should be”

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Posted 5 years ago

“working well so far thank you”

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Posted 5 years ago

“Clear website, prompt delivery and so far the product is working well”

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Posted 5 years ago

“A good, simple to use product. Good service.”

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Posted 5 years ago

“Excellent service and delivery. Helpful customer service. Part required works great and saved having to buy a new expensive pump”

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Posted 5 years ago

“good service and delivery experience”

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Posted 5 years ago

“Filter pump working well fitted int a new raised pond on patio fish just added and the seem happy. Still have some finishing to do around pond but i am happy with water quality.”

Water Garden Ltd 5 star review on 22nd June 2021

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Posted 5 years ago

“Very swift service - and they also went to the trouble of fixing an issue with their courier. As far as I can tell, the product seems fine, but I haven't tested it in full yet.”

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Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,933 reviews