Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,935 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Needing a spare part for our pond filter I contacted three possible suppliers, one didn't bother to reply, one just said they had it in stock but no details but the Water Garden told me exactly what I needed to know, the price and details of delivery. It was ordered and delivered within 24 hours!! Friendly, helpful e-mails and although this was the first time I had contacted and purchased from the Water Garden it will not be my last and I recommend them 100% to anybody.”

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Posted 13 years ago

“Very good company, very fast on delivery and price, will use them again.”

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Posted 13 years ago

“very quickdelivery with requested information on the carrier; pump delivered on time. Very good service, will recommend to friends .”

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Posted 13 years ago

“very helpful staff, super quick dispatch of items”

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Posted 13 years ago

“I am a contractor who works in the pond and fish industry and I have been using Water Garden for many years for all my clients pond pumps and filtration requirements. Not only is the Oase equipment excellent but the service at Water Garden is also excellent www.burley-aquatic.com”

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Posted 13 years ago

“genuinely helpful and professional I'd have no quams in using Water Graden again should the need arise”

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Posted 13 years ago

“Helpful, pump arrived promptly cj”

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Posted 13 years ago

“Very helpful and knowledgable staff. Efficient and easy to buy what you need.”

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Posted 13 years ago

“Prompt response to email information requests. Delivery of ordered goods arrived on date as promised.”

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Posted 13 years ago

“Actual delivery delayed by me, the customer, because fountain lights had to be ordered from Germany. Total delivery by Managing Director the day after. After sales service also very good and happy with the fountain.”

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Posted 13 years ago

“When i spoke to them they were most helpful, will be doing more business with them, also they knew there product, so much so i had bought a pump from another shop, which served many years but i had purchased the wrong pump for the job it was purchased for.”

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Posted 13 years ago

“Good quick service reasonable cost and pleased with the product :)”

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Posted 13 years ago

“As I have no experience I found planting depths difficult, also lilly did it need compost? I appreciate this may be stupid but as I said I have NO experience in this field..”

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Posted 13 years ago

“Customers service was very good. Staff were knowledgeable and took the time to explain how best to proceed. Our order was completed successfully and arrived on time.”

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Posted 13 years ago

“excellent service. went the extra mile, thank you.”

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Posted 13 years ago

“Best company I have ever dealt with.Ordered an oase pump which arrived in Bucks at 8.30 am the next dayat a very good price and no charge for postage.The best company I have ever dealt with-simply brilliant.”

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Posted 13 years ago

“you were very good the only thing i can say is that what i wanted was not what i got but was not entirely your fault”

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Posted 13 years ago

“Dear Sir the service was amazing very quick and accurate to all our needs Ihave to say your staff were helpfull ,polite,and could not do enough for us it is a pleasure these days to find staff like yours.We would recomend your comany and have.Thank you J lambert”

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Posted 13 years ago

“Items delivered promptly despite a non mainland location, advice given via email and over the phone very helpful”

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Posted 13 years ago

“Fantastic and accurate advice and very very fast delivery, would totally recommend them to everyone.”

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Posted 13 years ago

Water Garden Ltd is rated 4.9 based on 1,935 reviews