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Wallfillers® Reviews

4.9 Rating 4,102 Reviews
98 %
of reviewers recommend Wallfillers®
4.9
Based on 4,102 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email
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Phone:

08006129577

Email:

sales@wallfillers.co.uk

“Great picture, looks great 👍 and good customer service- Thank you”
Helpful Report
Posted 2 years ago
“Ordered on Fri 10th May package and received by fast delivery on the Monday 13th May in time for an event on 18th May. (Thank you for fast delivery - appreciated). I returned it the “next” day on Tuesday 14th May and was delivered back to them Thur 16th May (3 days after delivery, not 30 days) as per parcelforce tracking PA2821525 Found the returns and refunds slow and unprofessional. They said 14 working days. (Which equates to approx 21 calendar days including the May bank hol) They then gave me a specific date this 14th day would fall on which was yesterday - 6th June 6th June came and went - still no refund. They finally made the refund today - 7th June Not sure if they would have made it if I hadn’t chased several times. Running several online businesses myself, I understand how PayPal works. Refunds are processed on the same day your customer receives the refund confirmation. Not overnight. Wish you were as quick to prioritise the refund than you are to reply to reviews.”
Helpful Report
Posted 2 years ago
Thank you for your review. How disappointing that you didn't mention when making your purchase that you needed this urgently, didn't want to pay express shipping, and that this was upgraded free of charge as goodwill, so you received it in time for your event. ***THANK YOU for Acknowledging & REVISING THIS*** Our returns process takes "up to" 14 working days; this is advised to you & in the details of our returns process. You chased almost every day! Your refund was processed on the 6th, as advised, and your confirmation was processed overnight, so you didn't receive it until the early hours of the 7th. We're aware that refunds are processed immediately on PayPal (in most cases), but our system does not necessarily email you a notification of the refund; there is often a delay in processing the email notification. What an accusation to make. Of course, this would have been processed; returns and refunds are part of our daily tasks within the business. Having online businesses, as you claim, you surely understand how unnecessary and not wholly truthful negative reviews can impact you!
Posted 2 years ago
“Great product & price”
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Posted 2 years ago
“Lovely choice of wall art”
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Posted 2 years ago
“Superb quality,price and service.”
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Posted 2 years ago
“Very pleased with the three prints. Quality of printing is very good. Given a delivery date which was kept to. Well packaged too all for a good price.”
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Posted 2 years ago
“Great quality canvas, great price and speedy delivery. Thank you! I have just ordered another canvas”
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Posted 2 years ago
“Efficient service delivered quickly”
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Posted 2 years ago
“So happy with our picture. Fast delivery and good quality. Looks lovely on our wall. Thankyou.”
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Posted 2 years ago
“Quality is really good, delivery quick and very well packaged.”
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Posted 2 years ago
“Thank you, easy and quick delivery and the print is great quality. It's just what I wanted.”
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Posted 2 years ago
“Excellent variety of designs, sizes and colour choices.”
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Posted 2 years ago
“Good website. Great variety of print size. Exactly what I was looking for.”
Wallfillers® 5 star review on 20th May 2024
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Posted 2 years ago
“I am more than happy with the service I received from Wallfillers”
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Posted 2 years ago
“Absolutely thrilled with the wall art supplied by Wallfillers. They arrived on time, packaged wonderfully and really brighten up my dull lounge - thanks guys!”
Wallfillers® 5 star review on 15th May 2024
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Posted 2 years ago
“Returns and refunds are quite poor. I don’t recommend this seller”
Helpful Report
Posted 2 years ago
Thank you, Adriana When you received your order on 3rd April, there was no question of a quality issue; in fact, you wanted to return the item because it was the wrong size and wanted the larger piece. 14th May, we received it back, and it is Damaged. 1. Returned outside our 30 days, but as goodwill, we accepted this. 2. Despite the broken frame, we offered you a goodwill partial refund by Credit Voucher. 3. You requested we return this to you at our expense. When advised that you would be required to arrange your collection, you decided to leave untruthful negative reviews. This is more Sour Grapes than an actual truthful review. But if it makes you feel better, Ms Montes, please continue! You and We know the absolute truth.
Posted 2 years ago
“What a beautiful high quality picture! It added so much to our home, I will definitely be purchasing from this brand again soon.”
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Posted 2 years ago
“Great quality. Value for money. Easy to put up with the guidelines enclosed. Highly recommend.”
Wallfillers® 5 star review on 10th May 2024
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Posted 2 years ago
“Happy with pictures and service very good, will be ordering again”
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Posted 2 years ago
“Great service, exactly as advertised and fantastic quality. I would highly recommend this company.”
Helpful Report
Posted 2 years ago
Wallfillers® is rated 4.9 based on 4,102 reviews