Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.81

4.8 Rating 2,972 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,972 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks Great course”

Helpful Report

(New Customer) - Posted 2 years ago

“Quick response in getting the case raised with Microsoft.”

Helpful Report

(Support) - Posted 2 years ago

“Overall, enough content covered with a variety of discussions points/topics included. Would benefit from a short session within the larger agenda where Co-Pilot could be enabled so we could see the 'meeting note taking' and associated capabilities in action live. Another 'testing purpose' demonstration could be created to show the 'Outlook/Teams' skills in action as well. how Co-Pilot retrieves data from previous email chains/Chats and helps to create content reminder/agenda/actions planning. Length was great, avoiding worst of the traffic was a great end to the day, but could always move the start time a little earlier to compensate this many attendees arrived earlier to avoid being late with traffic issues. And finally of course the purpose of the session is to get us onboard, but to do this and be able to 'sell' to customers we need active case studies and first hand experience etc. So some kind of incentive for testing/PoC trial of the tool should be offered. (Even if only restricted to those that complete the course/badge, this would still be of great use for Microsoft having qualified test users with real hands on experience of the tool. Getting permission to use the tool within the business before we can sell it to customers will be difficult without such an offer to utilise, which seems like an oversight of launch by Microsoft.”

Helpful Report

(New Customer) - Posted 2 years ago

“Such a great session - always love going to these. Kieran was amazing!”

Helpful Report

(New Customer) - Posted 2 years ago

“Kieran Robinson was outstanding in delivering the presentation and getting the right message across. Well done!”

Helpful Report

(New Customer) - Posted 2 years ago

“Excellent support experience, Mohammed was very helpful.”

Helpful Report

(Support) - Posted 2 years ago

“the best, thank you”

Helpful Report

(New Customer) - Posted 2 years ago

“Brilliant training session. Kieran ran the course superbly”

Helpful Report

(New Customer) - Posted 2 years ago

“Mohammed's explanation was straightforward and easy to understand :) 10/10 Customer service.”

Helpful Report

(Support) - Posted 2 years ago

“Mohammed Tasnim was great from the start to the end, exceptional service.”

Helpful Report

(Support) - Posted 2 years ago

“very poor, unable to answer all my queries and closed case without mutual consent.”

Helpful Report

(Support) - Posted 2 years ago

Hello, We're sorry to hear that you were not satisfied with the technical support you received. The support team has reached out to you to resolve this. Please don't hesitate to reach out to us again with any further queries. Thank you for your feedback.

Posted 2 years ago

“We had a first in-person meeting with Rob on Monday 11th March following a number of MS Teams meetings with Rob and the team. It been an absolute please, and so refreshing to start our partnership they way we expect business to be done. Rob's product knowledge is already proving helpful in the early stages of our partnership giving us the confidence that often was missing with previous suppliers and distributors. We're looking forward to the journey ahead!”

Helpful Report

(New Customer) - Posted 2 years ago

“We have recently partnered up with Infinigate Cloud and so far the service has been amazing, from our onboarding with Olly Lyle to our account manager Rob Gray and Alan Tanner in the technical team. Very excited to see how the relationship grows!”

Helpful Report

(New Customer) - Posted 2 years ago

“Excellent customer service from Kieran! Highly recommended”

Helpful Report

(Support) - Posted 2 years ago

“Quick and very helpful”

Helpful Report

(Support) - Posted 2 years ago

“Thank you so much for promptly adding access to the user requested.”

Helpful Report

(Support) - Posted 2 years ago

“Excellent every time”

Helpful Report

(Support) - Posted 2 years ago

“Fast, friendly and solid response”

Helpful Report

(Support) - Posted 2 years ago

“Very quick resoution”

Helpful Report

(Support) - Posted 2 years ago

“Quick reply”

Helpful Report

(Support) - Posted 2 years ago

Infinigate Cloud is rated 4.8 based on 2,972 reviews