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Infinigate Cloud Reviews

4.8 Rating 2,178 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,178 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you”

(Support) - Posted 1 week ago

“Thanks Great course”

(New Customer) - Posted 2 weeks ago

“Happy with the outcome would have given excellent if the response was a little faster.”

(Support) - Posted 4 months ago

Hi Stephen, we appreciate the candid review, thanks for taking the time to give us valuable feedback.

Posted 4 months ago

“Called and spoke to Stephen who actioned immediately”

(Support) - Posted 5 months ago

Thank you for taking the time to leave this positive review for Stephen, we're happy to hear that he was able to deal with speedy response. Don't hesitate to reach out to us again if you require further assistance.

Posted 5 months ago

“Quick response with information that resolved the issue.”

(Support) - Posted 5 months ago

Thank you for taking the time to review our support team, we're happy to hear that your issue was resolved promptly.

Posted 5 months ago

“Good answer and explanation.”

(Support) - Posted 6 months ago

Thank you for taking the time to leave a review for us, we really appreciate it. We’re always here if you need assistance again.

Posted 5 months ago

“Provided options and escalated when needed.”

(Support) - Posted 6 months ago

“Quick response”

(Support) - Posted 6 months ago

“had a meeting with Rob Gray, very helpful as usual, had a good discussion regarding the benefits of Infinigate.”

(New Customer) - Posted 6 months ago

“quick response”

(Support) - Posted 7 months ago

“All OK. ...”

(Support) - Posted 7 months ago

“Happy with the response my only disappointment was the timescale for the response.”

(Support) - Posted 8 months ago

“Please with support provided..”

(Support) - Posted 8 months ago

“Support from Jay Wilson has been fantastic. There has been frustration around the speed of response from the wider support team and the requirement to challenge things before action being taken. However, I can't fault Jay. He's been proactive and engaging.”

(New Customer) - Posted 9 months ago

“Support from Jay Wilson”

(New Customer) - Posted 9 months ago

“Very responsive”

(New Customer) - Posted 9 months ago

“I emailed into Support. Stephen Conlon responded saying he couldn't see my query being an issue. After I called him to explain to him I'm not a licencing expert, just the Billing Administrator he spoke me through the steps, but I had to be assertive in saying to him that I'm not clued up on MSPP (the MS Portal). He then happily lead me through it and explained a few things I asked about. Great Service! Just remember most of us don't know what we're doing... that's why we Raise a Ticket. :)”

(Support) - Posted 10 months ago

“first call itself they identified the issue is with h/w device and now working with H/W team. Good support”

(Support) - Posted 10 months ago

“Happy with the service on this ticket”

(Support) - Posted 11 months ago

“Fast and efficient support.”

(Support) - Posted 1 year ago

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Infinigate Cloud is rated 4.8 based on 2,178 reviews