Vufold Reviews

Name: Vufold
Address: VUFOLD LTD | Doors & Windows, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.79

4.8 Rating 1,985 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,985 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

VUFOLD LTD | Doors & Windows,
Queens Court, Queens Avenue,
Macclesfield
Cheshire East
SK10 2BN

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Terry Adams

FERNANDO PEIRE

Terence

Mark Gay

568

Anonymous

Anonymous // 01/01/2019

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“Fantastic service, could have asked for better”

Helpful Report

Posted 10 years ago

“Excellent service during the selection and purchase process. Unfortunately, I have had mega problems with the reliability of my builders and as such have had to experience a 'parting of the ways' resulting in engaging a new builder to complete my garden room. This has meant unforeseen delay in taking delivery of the 16' and 12' set of bifold doors - the courier firm have been more than understanding and have reserved delivery until I am ready - exceptional service in this day and age! Only hope that the installation and product also meets these high standards....watch this space!!”

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Posted 10 years ago

“Very professional and efficient service.”

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Posted 10 years ago

“Easy to order and arrived when it said it would. Good communication”

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Posted 10 years ago

“Fantastic service from all the questions I emailed over prior to placing an order for a trifold glazed internal door set to taking delivery was all without any issues and responses were friendly and helpful from sales and customer services. The finesse door set we had installed is beautiful and the attention to detail that made us settle for these doors over any others we saw, for the price we paid was worth every penny. It's a fantastic price for such good quality doors and even the joiners who installed was impressed with them stating they were the best they had seen. They have made such a difference to our home giving it an open modern feeling replacing a dated dark partition. Happy customers!”

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Posted 10 years ago

“Excellent quality doors, you definitely get what you pay for!”

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Posted 10 years ago

“Great service, delivery was when agreed, doors are good quality. Currently in the process of painting them so have not put them together yet.”

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Posted 10 years ago

“Top customer service easy to follow order process great back up”

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Posted 10 years ago

“Speedy delivery, Looking good. Will be fitting as soon as erected the stooling wall.”

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Posted 10 years ago

“Speedy delivery, Looking good. Will be fitting as soon as erected the stooling wall. Now fitted & look great. Really good Quality. Very pleased. Earned some brownie point with the wife.”

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Posted 10 years ago

“We picked the 4 door set because of how great they looked on the website and we were not disappointed, they looked even better, the sliders work so smoothly and were so easy to fit very impressed and would higly recommend to anyone”

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Posted 10 years ago

“Thank you very much. Excellent product combined with after sales service to match.”

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Posted 11 years ago

“I received excellent advice both at the showroom and on the telephone. Delivery is flexible and the doors and track etc were well-packaged. I am delighted with the doors now they have been installed. They look great and work really well. Excellent product and good customer relations maintained by the company.”

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Posted 11 years ago

“Easy to install with all necessary kit included. Doors feel and run like a dream.”

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Posted 11 years ago

“Only 10 of brown and white caps for 15 screws some screws short”

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Posted 11 years ago

Thank you for leaving your review and we are sorry to hear of the shortages. Vufold will arrange for the additional screws and screw caps to be sent to you. Please accept our apologies for any inconvenience caused.

Posted 11 years ago

“Ordered the 7ft bifold doors via telephone. Lovely customer service and fast delivery! The product is absolutely gorgeous - really pleased with the doors and would definitely recommend!”

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Posted 11 years ago

“Ordered some paint for the doors. The goods were received in a damaged condition but Vufold responded quickly and resolved the situation to my complete satisfaction. Very impressed and will order again after my experience and they professional way they handled the situation.”

Helpful Report

Posted 11 years ago

Thank you for your feedback Mr Geib, we are sorry to hear your finish arrived in this condition. Vufold have tried to contact you to discuss this further, because we should have offered you a replacement tin or a refund. Please accept our apologies that this was not offered on the initial contact, however we have since refunded this purchase for you.

Posted 10 years ago

“Disappointing service though product is good. Just after delivery I got a call stating the fixings pack was probably the wrong one and had got mixed up with someone else's order. A courier was sent and another box delivered to me. I am doing a self build house and receive literally dozens of deliveries and can not check the contents in detail with all of them. I went to fit the door after several months and found parts missing from the fixing pack. Despite the previous mix up Vufold said I had just 3 days to check and identify problems so insisted I pay for the replacements, which I needed in order to finish the installation. I realise the timescale was long but with the initial mix up, relatively lowish value I thought they would accept the replacement like the numerous other companies I have dealt with during my build who acknowledge that deliveries cant always be checked for every nut and screw, and who trust and respect their customers. Very disappointed and would go to competitor if I needed another door.”

Helpful Report

Posted 11 years ago

Thank you for your feedback. We do apologise again for the initial mix up in your delivery. Each pack is clearly labelled to try and prevent such occurrences, however sometimes mistakes are made. Vufold request that all deliveries are checked within 72 hours, we do offer some flexibility on these timescales however after 6 – 7 months as is the case here it becomes very difficult to ascertain if parts were not delivered or have actually been lost or damaged on site. Checking the items within 72 hours removes any doubt.

Posted 11 years ago

“great looking doors fast services at a price you can afford.”

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Posted 11 years ago

“Excellent service from the time of ordering through to delivery. The instructions are easy to follow with all hardware and fittings included. Excellent quality doors at a really competitive price. Would highly recommend these doors.”

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Posted 11 years ago

Vufold is rated 4.8 based on 1,985 reviews