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Vufold Reviews

4.8 Rating 1,960 Reviews
98 %
of reviewers recommend Vufold
4.8
Based on 1,960 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Vufold Reviews

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

VUFOLD LTD | Doors & Windows,
Queens Court, Queens Avenue,
Macclesfield
Cheshire East
SK10 2BN

Write Your review

I have recently purchased the inspire 3 door set. The set came complete doors,frame & all the necessary hardware even a couple of drill bits to drill the holes in timber & brickwork. I must say my dealings with Vufold has been excellent all round, Best regards Mr H.Barrett
Helpful Report
Posted 10 years ago
Good service from the team overall
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Posted 10 years ago
We are only too pleased to review our bifolding door. It is of very good quality and the service from Vufold was excellent and helpful from the start, right through to delivery. Our carpenter fitted it fairly easily and it looks as good as the product promised on line. If we have one small minus, its that the doors need finishing, such as with varnish. We would have preferred the option to have had this done at source. That aside, we are extremely pleased.
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Posted 10 years ago
I was a bit nervous ordering such a big item online. The product looks exactly as per the website photo. Great service and good quality door! I paid for the express delivery and received our folding door within the specified timeframe. Costumer service were friendly and professional. Would highly recommend Vufold! Our fitter was also impressed by the quality and price.
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Posted 10 years ago
Excellent and friendly service. No idea about the doors - yet to be fitted!
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Posted 10 years ago
Very good advice and great delivery. The product is excellent and the instructions precise. Oh and the price was great value.
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Posted 10 years ago
delivery on time and good quality product.
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Posted 10 years ago
Good Customer Service, prompt delivery and overall very happy with the finished product.
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Posted 10 years ago
Most of instructions very good, but had some troubling fitting headbrush. Doors will do exactly the job we want them to do.
Helpful Report
Posted 10 years ago
The doors arrived as expected but instead of the two person delivery team it was only the driver that did the delivery, which meant I was second person. The driver was reasonably helpful but was feeling tired by the time we had offloaded the doors & frame. It would have been more helpful if it had been made clearer in the instructions that depending on whether the doors were to be set as either right or left hand opening made a difference which way up they had to be fitted. The packaging was marked 'this way up' but that was only for a left hand fitting. Unfortunately I required a right hand fitting which meant turning them upside down. I was also not left with a delivery note as the driver only had his copy which I had to sign and which he kept.
Helpful Report
Posted 10 years ago
Thank you for your feedback. Vufold offer a 2 man home delivery service however if we have a 1 man route available enabling a quicker delivery, we will offer this as an option via text message for you to accept or decline. We will review our instructions regarding the labelling and rotating of the doors to see if we can make it clearer. Our delivery company do not leave copies of delivery notes.
Posted 10 years ago
The reason it's not a five star rating is because the frame joints could have been better
Helpful Report
Posted 10 years ago
An incorrect item was delivered to start with, then TNT the delivery service was terrible, 5 attempts, and then the product arrived damaged.
Helpful Report
Posted 10 years ago
Thank you for your comments relating to your recent purchase of a tin of oak finish. The correct item should have been sent to you and we are sorry this did not happen, a replacement tin of oak finish was dispatched the next working day however nobody was at the address provided to take delivery. With smaller individual items only, for speed we use a courier such as TNT. The item should not have arrived damaged, apologies this has happened and a Vufold representative will be contacting you shortly to arrange for a new tin of oak finish to be sent out to you.
Posted 10 years ago
straight forward and easy to deal with , any issues resolved quickly and more importantly telephoned back to report status.
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Posted 10 years ago
After purchasing such expensive doors (which are now heavily discounted) I would have expected some pricing support on the accessorie products.
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Posted 10 years ago
Our 14ft doors look fantastic. It took our builder a day and a half to install them. These were the first Vufold doors he had fitted and he found the weight of the triple glazed doors hard to manage. My tip - find a builder who has fitted them before. Our builder has learnt loads from fitting our doors and future customers will benefit from his experience in fitting our doors.
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Posted 10 years ago
A good quality product. We are delighted now that the doors are in place. They are really smooth to open and close and are make an elegant division between the kitchen and garden room.
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Posted 10 years ago
I live locally to your showroom and received excellent information and attention. I am registered disabled and struggled a little with stairs to the showroom. The 4.8meter set was delivered within five days and were fitted in one day. They work easily and look great.
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Posted 10 years ago
First Class. Key to my initial decision to purchase my 7' Oak Bi-folding doors was the on line Video. My doors look / operate & glide as shown on the video. It took approximately 5 hours to hang the doors. all instructions and components clearly itemised and labelled. Top quality parts. I fitted an RSJ across the opening (Extended the width of opening). I don't anticipate any issues due to the quality of parts supplied. Steve Howard CoDurham
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Posted 10 years ago
Great doors , easy to Fitt and delivered on time , thank you
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Posted 10 years ago
August 2015 Excellent value for money. Replaced door handle with no fuss when damaged. Good quality doors. Very impressed. Would recommend
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Posted 10 years ago
Vufold is rated 4.8 based on 1,960 reviews