Vufold Reviews

Name: Vufold
Address: VUFOLD LTD | Doors & Windows, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,981 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,981 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

VUFOLD LTD | Doors & Windows,
Queens Court, Queens Avenue,
Macclesfield
Cheshire East
SK10 2BN

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Terry Adams

FERNANDO PEIRE

Terence

Mark Gay

568

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always skeptical when ordering expensive items online. When it arrived I was impressed by the packaging and the way everything was protected. The door quality and finish is top notch and I would recommend buying the installation pack to make life easier!”

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Posted 1 week ago

“I ordered triple glazed supreme bi-folds. The installer said they're the best he's fitted and couldn't believe the ease of use considering the weight of glass. The ordering process is easy, the delivery couldn't have gone smoother, altogether a very pleasant experience.”

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Posted 2 weeks ago

“Excellent service. Good, clear communication from placing the order to delivery.”

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Posted 1 month ago

Hi Ian, Thank you for your great review! 😊 We're delighted to hear you found the ordering process straightforward and our communication clear from start to finish. Thanks for recommending Vufold – we really appreciate it! Best regards, The Vufold Team

Posted 1 month ago

“Excellent from start to finish to finish. Would highly recommend. Kept in the loop the whole time.”

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Posted 1 month ago

Hi Lois, Thank you for your wonderful review! 😊 We're delighted to hear everything was excellent from start to finish and that you felt kept informed throughout your order. Thank you for your recommendation – it really means a lot to us! 🚪✨ Kind regards, The Vufold Team

Posted 1 month ago

“Francesca- superb in every way in dealing with my several queries. Customer Service just like the old days. By that I mean pre-Covid.”

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Posted 1 month ago

Hi Ed, Thank you for your fantastic review! 😊 We're delighted to hear Francesca provided such excellent service and was able to help with all of your queries. We'll be sure to pass your kind comments on to her. Many thanks, The Vufold Team

Posted 1 month ago

“Within two weeks of installation, the finish of our doors has gone pale and come off in many places. I contacted customer service, and after sometime waiting (1-2 months), eventually heard back that they would offer replacement doors but would provide no contribution towards the cost of labour in replacing them. I understand that this is policy, but given the manufacturing fault became obvious immediately after installation, we’re left in a position where we’ll need to pay out of our own pocket for an error that Vufold made in the manufacturing process. I’d not recommend Vufold, in part due to the poor quality of their product, as well as their response to our request, which took far too long and wasn’t satisfactory.”

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Posted 1 month ago

Hi George, Thank you for taking the time to leave your feedback. We're sorry to hear that you're disappointed with your experience. We would, however, like to clarify a few points. In your original email to us, you advised that the doors were delivered in August 2025 and were installed shortly afterwards. The concerns regarding the finish were then first reported to us around six months later, rather than within two weeks of installation as stated in your review. We acknowledge that our initial response took longer than expected while we carried out a full investigation with our factory. Due to the unusual nature of the issue and the time that had elapsed since installation, it was important that we fully established the cause before reaching a conclusion. That said, we do accept that we could have kept you updated more regularly throughout the investigation, and we sincerely apologise for this. As soon as the investigation was complete, we remained in regular communication with you and offered to supply two replacement doors. Whilst our warranty covers the replacement product, it does not extend to installation costs. We're sorry that we couldn't reach the outcome you were hoping for, but we remain committed to supporting our customers and ensuring any genuine manufacturing issues are investigated thoroughly and resolved as fairly as possible. Kind regards, The Vufold Team

Posted 4 weeks ago

“Quality engineered and finished product It’s a pleasure seeing it in position Well worth visiting the showroom before selecting your choice”

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Posted 1 month ago

Thank you for your wonderful review! 😊 We're delighted to hear you're so pleased with the quality and finish of your Vufold product, and that it's a pleasure to see it in place. Thanks also for recommending a visit to our showroom – it's a great way to explore the range before making a choice. 🚪✨ Kind regards, The Vufold Team

Posted 1 month ago

“Really pleased with my delivery very well packaged arrived very quickly”

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Posted 1 month ago

Hi Susan, Thank you for your lovely review! 😊 We're so pleased to hear your order arrived quickly and was very well packaged. We hope you enjoy your new Vufold doors, and thank you for choosing us! Best regards, The Vufold Team

Posted 1 month ago

“Excellent communication throughout to ensure the correct dimensions have been entered and checking all requested components have been included.”

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Posted 2 months ago

Hi Colin, Thank you for your excellent review! 😊 We're delighted to hear that you were pleased with the communication throughout your experience with Vufold. We're pleased to know our team was able to provide the support and reassurance you needed. Thank you for choosing Vufold, and we hope you enjoy your new front door for many years to come. Best regards, The Vufold Team

Posted 4 weeks ago

“Amazing service, especially Frankie. Very helpful and efficient.”

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Posted 2 months ago

Thank you for your fantastic review, Tom! 😊 We're delighted to hear you received amazing service and that our team was so helpful and efficient throughout your experience. We'll be sure to pass your kind comments on — they’ll be greatly appreciated. Thank you for choosing Vufold! Best regards, The Vufold Team

Posted 4 weeks ago

“There was an issue of 2 items missing from the order which was delivered last Thursday. Martin dealt with the issue and resolved it promtly. They are now on their way to me. Thank you.”

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Posted 2 months ago

Thank you for taking the time to leave us a review. While we're sorry that a couple of items were missing from your original order, we're pleased to hear that we were able to resolve the issue promptly and arrange for the replacements to be sent to you. We always strive to get every order right first time, but if something doesn't go to plan, we're committed to putting it right as quickly as possible. Thank you for your patience and understanding. Best regards, The Vufold Team

Posted 4 weeks ago

“Amazing customer service / sales team. A very helpful and knowledgeable team who were able to provide first class advice and guidance on the initial estimate / design and final agreed solution. Very competitively priced. The final solution looks amazing fully installed. Would highly recommend using VUFold”

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Posted 3 months ago

Thank you for your fantastic review! 😊 We're thrilled to hear our team provided helpful, knowledgeable guidance and that you're happy with the end result. Your recommendation means a lot to us. 👍 Kind regards, The Vufold Team

Posted 4 weeks ago

“Great service when we visited the showroom and over the phone”

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Posted 3 months ago

Hi Angela, Thank you for your great review! We’re glad to hear you received great service both in the showroom and over the phone. 😊 Warm regards, The Vufold Team

Posted 1 month ago

“Very efficient team , and good prices”

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Posted 3 months ago

Many thanks for the kind feedback, Paolo - great to hear 👍 Best regards The Vufold Team

Posted 1 month ago

“Product has yet to be installed but service from point of enquiry to delivery has been excellent”

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Posted 3 months ago

Many thanks for the lovely feedback about our service, Vanessa 😊 We'd love to hear further from you once you have fitted your product. Kind regards, The Vufold Team

Posted 3 months ago

“Quality product and easy to deal with.”

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Posted 3 months ago

Many thanks for the 5-star rating mark, and we really appreciate your kind feedback 😊 Your doors look fantastic 👍 Best regards, The Vufold Team

Posted 3 months ago

“Good customer service, always got to speak to someone.”

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Posted 3 months ago

Hi Lee, Many thanks for the 5-stars - the team always happy to help 👍 Kind regards, The Vufold Team

Posted 3 months ago

“First class service throughout the whole process, from initial contact, enquiries, to order and delivery. Everyone at VUFOLD have been so helpful,professional and patient during our puchase of Bi-Folds. Excellent communications and management of expectations through the delivery steps, a special thank you to Fransesca (planning delivery) and Tom (actual delivery).”

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Posted 4 months ago

Hi Terry, Thank you very much for taking the time to leave such a fantastic review. We’re delighted to hear that you experienced first‑class service throughout the process, from your initial enquiry right through to delivery. It’s particularly great to know that our communication and management of expectations helped make everything run smoothly. We’ll be sure to pass on your kind comments to the team! 😊 Thank you again for choosing Vufold, and we hope you enjoy your new bi‑fold doors for many years to come. Kind regards, The Vufold Team

Posted 3 months ago

“Excellent front start to finish.”

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Posted 4 months ago

Many thanks, Mark 👍 Best regards, The Vufold Team

Posted 3 months ago

“Having initially made a trip up to the showroom 2 years ago I have had 3 recent orders and I must say the products have been very good. Simple to install and stylish. Arranging delivery is very easy and the whole “ experience” has been nothing but positive.”

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Posted 4 months ago

Hi Kirsten, Thank you so much for taking the time to leave us a 5‑star review! We’re really pleased to hear you had such a positive experience with Vufold. Feedback like yours means a great deal to the team and is genuinely appreciated 😊 Thank you again for choosing Vufold — we hope you continue to enjoy your doors for many years to come ✨🚪 Kind regards, The Vufold Team

Posted 3 months ago

Vufold is rated 4.8 based on 1,981 reviews