Vufold Reviews

Name: Vufold
Address: VUFOLD LTD | Doors & Windows, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.79

4.8 Rating 1,985 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,985 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

VUFOLD LTD | Doors & Windows,
Queens Court, Queens Avenue,
Macclesfield
Cheshire East
SK10 2BN

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Terry Adams

FERNANDO PEIRE

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568

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional service. We placed an order and then changed our minds overnight about the doors we wanted, the help we received to get the order amended was first class and hassle-free. Doors were delivered on time by an extremely helpful delivery driver and colleague.”

Helpful Report

Posted 11 years ago

“well made bifold doors - clear instructions - a quality product thank you”

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Posted 11 years ago

“Sales and service were excellent, but delivery took three goes.”

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Posted 11 years ago

“Great stuff”

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Posted 11 years ago

“I have found the quality of product and customer service due to a damaged item to be first class. A++++++”

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Posted 11 years ago

“I have recently purchased the inspire 3 door set. The set came complete doors,frame & all the necessary hardware even a couple of drill bits to drill the holes in timber & brickwork. I must say my dealings with Vufold has been excellent all round, Best regards Mr H.Barrett”

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Posted 11 years ago

“Good service from the team overall”

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Posted 11 years ago

“We are only too pleased to review our bifolding door. It is of very good quality and the service from Vufold was excellent and helpful from the start, right through to delivery. Our carpenter fitted it fairly easily and it looks as good as the product promised on line. If we have one small minus, its that the doors need finishing, such as with varnish. We would have preferred the option to have had this done at source. That aside, we are extremely pleased.”

Helpful Report

Posted 11 years ago

“I was a bit nervous ordering such a big item online. The product looks exactly as per the website photo. Great service and good quality door! I paid for the express delivery and received our folding door within the specified timeframe. Costumer service were friendly and professional. Would highly recommend Vufold! Our fitter was also impressed by the quality and price.”

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Posted 11 years ago

“Excellent and friendly service. No idea about the doors - yet to be fitted!”

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Posted 11 years ago

“Very good advice and great delivery. The product is excellent and the instructions precise. Oh and the price was great value.”

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Posted 11 years ago

“delivery on time and good quality product.”

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Posted 11 years ago

“Good Customer Service, prompt delivery and overall very happy with the finished product.”

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Posted 11 years ago

“Most of instructions very good, but had some troubling fitting headbrush. Doors will do exactly the job we want them to do.”

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Posted 11 years ago

“The doors arrived as expected but instead of the two person delivery team it was only the driver that did the delivery, which meant I was second person. The driver was reasonably helpful but was feeling tired by the time we had offloaded the doors & frame. It would have been more helpful if it had been made clearer in the instructions that depending on whether the doors were to be set as either right or left hand opening made a difference which way up they had to be fitted. The packaging was marked 'this way up' but that was only for a left hand fitting. Unfortunately I required a right hand fitting which meant turning them upside down. I was also not left with a delivery note as the driver only had his copy which I had to sign and which he kept.”

Helpful Report

Posted 11 years ago

Thank you for your feedback. Vufold offer a 2 man home delivery service however if we have a 1 man route available enabling a quicker delivery, we will offer this as an option via text message for you to accept or decline. We will review our instructions regarding the labelling and rotating of the doors to see if we can make it clearer. Our delivery company do not leave copies of delivery notes.

Posted 11 years ago

“The reason it's not a five star rating is because the frame joints could have been better”

Helpful Report

Posted 11 years ago

“An incorrect item was delivered to start with, then TNT the delivery service was terrible, 5 attempts, and then the product arrived damaged.”

Helpful Report

Posted 11 years ago

Thank you for your comments relating to your recent purchase of a tin of oak finish. The correct item should have been sent to you and we are sorry this did not happen, a replacement tin of oak finish was dispatched the next working day however nobody was at the address provided to take delivery. With smaller individual items only, for speed we use a courier such as TNT. The item should not have arrived damaged, apologies this has happened and a Vufold representative will be contacting you shortly to arrange for a new tin of oak finish to be sent out to you.

Posted 11 years ago

“straight forward and easy to deal with , any issues resolved quickly and more importantly telephoned back to report status.”

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Posted 11 years ago

“After purchasing such expensive doors (which are now heavily discounted) I would have expected some pricing support on the accessorie products.”

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Posted 11 years ago

“Our 14ft doors look fantastic. It took our builder a day and a half to install them. These were the first Vufold doors he had fitted and he found the weight of the triple glazed doors hard to manage. My tip - find a builder who has fitted them before. Our builder has learnt loads from fitting our doors and future customers will benefit from his experience in fitting our doors.”

Helpful Report

Posted 11 years ago

Vufold is rated 4.8 based on 1,985 reviews