Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,995 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly. Staff very helpful as I ordered wrong one. Highly recommended”

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“Brilliant service and found loads of stuff I didn’t know I needed”

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“Very satisfactory purchase and looking forward to assembling the hive.”

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“Received product very quickly and was happy with the quality had no issues would use this company again”

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“Good stuff - did what we wanted.”

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“Quick delivery. Teflon guides on chair legs work well on our new tiled floor.”

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“Quick and efficient service. Fitted straight away and does exactly what I wanted.”

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“Vital parts seem to stock those items you just can't find anywhere else. I purchased some quick release fasteners for a couple of projects I have and rubber feet for a belfast kitchen sink stand I have built. Delivery was good and will definitely use again.”

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“Excellent service, arrived on time and a great product.”

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“Fantastic delivery speed and what I needed for my chairs.”

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“Excellent service”

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“Great product, great delivery time, and excellent communication throughout. Very impressive indeed”

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“Excellent helpful staff when I rang and an error that had occurred was immediately sorted got exactly what I needed”

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“Excellent service product fit phone to perfection very please”

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“These guys were awesome, followed up a slow order, even though it was a small order, and got it sorted. Will use again without hesitation.”

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“Is there anything this company doesn’t make? If there is I haven’t yet discovered what it is. I gave bought from Vital Parts several times in the last couple of months and they have never let me down!”

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“Good website and rapid safe delivery of quality goods. Very happy with the overall service provided.”

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“A good company to deal with, very responsive and the goods were of good quality.”

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“no thanks what a load of nonsence for a simple order.”

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“Vital Parts supply items which are difficult to find in the market place with speedy delivery and at a good price.”

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Vital Parts is rated 4.7 based on 2,995 reviews